Page 199 of 426

Black plate (41,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-41
Tips and Troubleshooting Chart
ProblemRecommended Action
No power. The ignition might not be turned to ON/RUN or
ACC/ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides or it
looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between
the remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, I push Play but sometimes the
DVD starts where I left off and sometimes at the
beginning. If the Stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode by pressing the AUX button on the remote
control.
Check the auxiliary input connections at both devices.
Page 200 of 426

Black plate (42,1)GMC Terrain Owner Manual - 2011
7-42 Infotainment System
Tips and Troubleshooting Chart (cont.)
ProblemRecommended Action
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers or by
using a cellular telephone in the vehicle.
Check that the headphones are on correctly using
the L (left) and R (right) on the headphones.
Check that the headphones are positioned properly with
the headband across the top of the head.
I lost the remote and/or the headphones. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player by pressing the AUX button on the remote
control.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error:There are disc
load or eject problems. Disc Format Error or Unknown
Format:
The disc is inserted with
the disc label wrong side up, or the
disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region. No Disc Inserted:
No disc is
present when theXEJECT or
MEM/DVD/AUX button is pressed
on the radio.
Page 201 of 426

Black plate (43,1)GMC Terrain Owner Manual - 2011
Infotainment System 7-43
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax,
or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Seatback
Console
Use only a clean cloth dampened
with clean water to clean the RSE
seatback console surface.
Cleaning the Video Screen
Use only a clean cloth dampened
with clean water. Use care when
touching or cleaning the screen as
damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or
other auxiliary sources. RSA can
only control music sources that
the front seat passengers are not
listening to, except on radios where
dual control is allowed.
RSA can function when the front
radio is off.
Xdisplays on the
infotainment system when RSA
is on.
Audio can be heard through
wired headphones (not included)
plugged into the jacks on the RSA.
If the vehicle has a Rear Seat
Entertainment system with wireless
headphones, audio can also be
heard on Channel 2 of the wireless
headphones. To listen to a portable audio
device through the RSA, attach
the portable audio device to either
the front or rear auxiliary input,
if available. Turn the device on, then
choose the front auxiliary input with
the RSA SRCE button.
P(Power):
Press to turn the RSA
on or off.
Volume: Turn to increase or
decrease the volume of the wired
headphones. The left knob controls
the left headphones and the right
knob controls the right. Use the
volume control on the headphones
for wireless headphones.
Page 202 of 426

Black plate (44,1)GMC Terrain Owner Manual - 2011
7-44 Infotainment System
SRCE (Source):Press to select
between the radio, CD, and if these
features are available: DVD, front
or rear auxiliary, HDD, USB. The
front radio may override the rear
selection as required.
© ¨(Seek): While listening to the
radio, press to go to the previous or
to the next station and stay there.
If the front seat passengers are
listening to the radio, this function
may be inactive on some radios.
Press and hold
©or¨until “Tune”
displays. Continue to press
©or¨to
tune to an individual station. Tune
stays active until
©or¨has not
been pressed for several seconds.
If the front seat passengers are
listening to the radio, this function
may be inactive on some radios. While listening to a disc, press
¨to
go to the next track or chapter on
the disc. Press
©to go back to the
start of the current track or chapter if
more than 10 seconds have played.
If the front seat passengers are
listening to a disc, this function may
be inactive on some radios. Press
and hold
©or¨to fast reverse or
fast forward.
When a DVD video menu is being
displayed, press
©or¨to cursor up
or down on the menu. Hold
©or¨to
cursor left or right on the menu.
PROG (Program): Press to go to
the next preset radio station or
channel set on the main radio. If the
front seat passengers are listening
to the radio, this function may be
inactive on some radios. When a CD or DVD audio disc is
playing, press PROG to go to the
beginning of the disc or display disc
info. If the front seat passengers are
listening to a disc, this function may
be inactive on some radios.
When a disc is playing in the CD
or DVD changer, press and hold
PROG to select the next disc,
if multiple discs are loaded. If the
front seat passengers are listening
to a disc, this function may be
inactive on some radios.
The PROG button may be used to
access the menu of an MP3. Once
in the menu, use
©or¨to make
selections.
When a DVD video menu is
displayed, press PROG, or press
and hold PROG to perform the
menu function, then press ENTER.
Page 325 of 426
Black plate (35,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-35
Fog Lamps
To replace one of these bulbs:
1. Locate the fog lamp assemblyunder the front facia.
2. Disconnect the bulb socket from the electrical connector, turn,
and pull out the bulb assembly.
3. Remove the old bulb from the bulb socket and push the new
bulb straight into the bulb socket
until it connects. 4. Push the bulb socket into the
fog lamp assembly and turn
clockwise to lock it into place.
5. Reconnect the bulb socket to the electrical connector.
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Back-Up Lamps
A. Stop/Tail/Turn Signal/ Sidemarker Lamp
B. Auxiliary Taillamp
C. Back-up Lamp
Stop/Tail/Turn Signal/
Sidemarker Lamp
To replace one of these lamps:
1. Open the liftgate. See Liftgate
(Manual) on page 2‑8 orLiftgate
(Power) on page 2‑9.
A. Screw
B. Screw Cover
2. Remove the two screw covers (B) from the taillamp
assembly.
3. Remove the two screws (A) securing the taillamp assembly.
Page 326 of 426

Black plate (36,1)GMC Terrain Owner Manual - 2011
10-36 Vehicle Care
4. Pull the taillamp assembly out ofthe vehicle body.
5. Disconnect the lamp wiring harness.
6. Turn the bulb socketcounterclockwise and pull it out.
7. Pull the bulb straight out of the socket.
8. Install the new bulb.
9. Push the bulb socket in and turn it clockwise.
10. Reverse Steps 2 through 5 to reinstall the lamp assembly.
11. Verify that the taillampassembly tab, located at
the bottom of the taillamp
assembly, is aligned to the
facia bracket before securing
with screws.
Auxiliary Taillamp
To replace one of these lamps:
1. Open the liftgate. See Liftgate
(Manual) on page 2‑8 orLiftgate
(Power) on page 2‑9.
2. Remove the interior trim access panel.
A. Attachment Nuts
B. Retaining Hook
3. Remove the five attachment nuts (A) securing the taillamp
assembly to the liftgate.
4. Disengage the retaining hook (B) and pull the taillamp assembly
out of the vehicle liftgate.
5. Disconnect the lamp wiring harness.
Page 328 of 426

Black plate (38,1)GMC Terrain Owner Manual - 2011
10-38 Vehicle Care
License Plate Lamp
To replace one of these bulbs:
1. Open the liftgate partway. SeeLiftgate (Manual) on page 2‑8 or
Liftgate (Power) on page 2‑9.
Passenger Side Shown, Driver
Side Similar
2. Push the left end of the lamp assembly toward the right.
3. Pull the lamp assembly down to remove it from the liftgate.
A. Bulb Socket
B. Bulb
C. Lamp Assembly
4. Turn the bulb socket (A) counterclockwise to remove it
from the lamp assembly (C).
5. Pull the bulb (B) straight out of the bulb socket. 6. Push the replacement bulb
straight into the bulb socket and
turn the bulb socket clockwise to
install into lamp assembly.
7. Turn the lamp assembly into the liftgate engaging the clip side
first.
8. Push on the lamp side opposite the clip until the lamp assembly
snaps into place.Replacement Bulbs
Exterior Lamp Bulb
Number
Auxiliary Taillamp 161LL
Back-Up Lamp 921LL
Fog Lamp H11
Headlamp
High Beam HB3
Headlamp
Low Beam H11
Page 334 of 426

Black plate (44,1)GMC Terrain Owner Manual - 2011
10-44 Vehicle Care
Mini Fuses Usage12 Heater, Ventilation
and Air Conditioning
Battery
13 Auxiliary Power
Front
14 Heater, Ventilation
and Air Conditioning
Ignition
15 Display
16 Body Control
Module 5
17 Auxiliary
Power Rear
18 Instrument Panel
Cluster Ignition
19 Personal Device
Interface Module
20 Body Control
Module 6
21 Special Equipment
Order Retained
Accessory Power Mini Fuses Usage
22 Sensing and
Diagnostic Module
Ignition
23 Spare
24 Spare
25 Transmission Gear
Shift Position
Indicator
26 Spare
27 Spare
28 Spare
30 Body Control
Module 3
31 Amplifier
32 Discrete Logic
Ignition Switch
33 Communications
Integration Module
34 Body Control
Module 2 Mini Fuses Usage
35 Sensing and
Diagnostic Module
Battery
36 Data Link
Connection
37 Instrument Panel
Cluster Battery
38 Passenger Sensing
System Module
39 Spare
J‐Case Fuses Usage
29 Front Blower Motor
40 Body Control
Module 8
Relays Usage 41 Logistic Relay
(If Equipped)
42 Retained Accessory
Power Relay