2011 GMC TERRAIN lock

Black plate (80,1)GMC Terrain Owner Manual - 2011
10-80 Vehicle Care
Dinghy Towing
Front-wheel‐drive and
all-wheel-drive vehicles may be
dinghy towed from the front. These
vehicles can also be towed by
placing them on a platform trailer
with all four wheels off of the
ground. For other towing options,
see“Dolly Towing” following in this
section.
For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components.
To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle that will be towed and secure it to the
towing vehicle.
2. Turn the ignition key to ON/RUN.
3. Shift the transmission to N (Neutral).
4. Turn the ignition key to ACC/ACCESSORY.
5. Turn all accessories off. 6. To prevent the battery from
draining while the vehicle is
being towed, remove fuse 32,
the Discrete Logic Ignition
Switch fuse, from the instrument
panel fuse block and store it in a
safe location. See Instrument
Panel Fuse Block on
page 10‑42.
Notice: If the vehicle is towed
without performing each of the
steps listed under “Dinghy
Towing,” the automatic
transmission could be damaged.
Be sure to follow all steps of the
dinghy towing procedure prior to
and after towing the vehicle.
Notice: If 105 km/h (65 mph) is
exceeded while towing the
vehicle, it could be damaged.
Never exceed 105 km/h (65 mph)
while towing the vehicle.

Black plate (81,1)GMC Terrain Owner Manual - 2011
Vehicle Care 10-81
Once the destination has been
reached:
1. Set the parking brake.
2. Shift the transmission toP (Park).
3. Turn the ignition key to LOCK/OFF.
4. Install fuse 32, the Discrete Logic Ignition Switch fuse. See
Instrument Panel Fuse Block on
page 10‑42.
5. Start the engine and let it idle for more than three minutes before
driving the vehicle.
Notice: Too much or too
little fluid can damage the
transmission. Be sure that the
transmission fluid is at the
proper level before towing with
all four wheels on the ground. Notice:
Do not tow a vehicle with
the front drive wheels on the
ground if one of the front tires
is a compact spare tire. Towing
with two different tire sizes
on the front of the vehicle can
cause severe damage to the
transmission.
Dolly Towing (All-Wheel‐Drive
Vehicles)
All-wheel‐drive vehicles should not
be towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front.
Dolly Towing
(Front-Wheel‐ Drive Vehicles)
To tow the vehicle from the front
with the rear wheels on the ground,
do the following:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.
4. Secure the vehicle to the dolly.

Black plate (90,1)GMC Terrain Owner Manual - 2011
10-90 Vehicle Care
Removing and Replacing the
Floor Mat
The driver side floor mat is held in
place by two retainers.
1. Pull up on the rear of the floormat to unlock each retainer and
remove. 2. Reinstall by lining up the floor
mat retainer openings over the
carpet retainers and snap into
position.
3. Make sure the floor mat is properly secured and verify that
it does not interfere with the
accelerator or brake pedal.

Black plate (3,1)GMC Terrain Owner Manual - 2011
Service and Maintenance 11-3
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles since
the last service. Reset the oil life
system whenever the oil is changed.
SeeEngine Oil Life System on
page 10‑14.
Every Engine Oil Change
.Change engine oil and filter.
Reset oil life system. See
Engine Oil on page 10‑10 and
Engine Oil Life System on
page 10‑14. An Emission
Control Service.
.Engine coolant level check. See
Engine Coolant on page 10‑17.
.Engine cooling system
inspection. Visual inspection
of hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑23.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care on page 10‑82. Worn
or damaged wiper blade
replacement. See Wiper Blade
Replacement on page 10‑30.
.Tire inflation pressures check.
See Tire Pressure on
page 10‑51.
.Tire wear inspection. See Tire
Inspection on page 10‑57.
.Rotate tires if necessary. See
Tire Rotation on page 10‑57.
.Fluids visual leak check (or
every 12 months, whichever
occurs first). A leak in any
system must be repaired and
the fluid level checked.
.Engine air cleaner filter
inspection. See Engine Air
Cleaner/Filter on page 10‑15.
.Brake system inspection (or
every 12 months, whichever
occurs first).
.Steering and suspension
inspection. Visual inspection for
damaged, loose, or missing
parts or signs of wear.
.Body hinges and latches, key
lock cylinders, folding seat
hardware, and sunroof (if
equipped) lubrication. See
Recommended Fluids and
Lubricants on page 11‑6. More
frequent lubrication may be
required when the vehicle
is exposed to a corrosive
environment. Applying silicone
grease on weatherstrips with a
clean cloth makes them last
longer, seal better, and not stick
or squeak.
.Restraint system component
check. See Safety System
Check on page 3‑24.

Black plate (4,1)GMC Terrain Owner Manual - 2011
11-4 Service and Maintenance
.Fuel system inspection for
damage or leaks.
.Exhaust system and nearby heat
shields inspection for loose or
damaged components.
Additional Required Services
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should
be rotated every 12 000 km/
7,500 miles. SeeTire Rotation
on page 10‑57.
At Each Fuel Stop
.Engine oil level check. See
Engine Oil on page 10‑10.
.Engine coolant level check. See
Engine Coolant on page 10‑17.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑23. Once a Month
.Tire inflation check. See
Tire
Pressure on page 10‑51.
.Tire wear inspection. See Tire
Inspection on page 10‑57.
.Sunroof track and seal
inspection, if equipped. See
Sunroof on page 2‑18.
Once a Year
.See Starter Switch Check on
page 10‑28.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑28.
.See Ignition Transmission Lock
Check on page 10‑29.
.See Park Brake and P (Park)
Mechanism Check on
page 10‑29.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Underbody flushing service.
.Hood/Decklid/Liftgate/Liftglass
Support Gas Strut Service:
Visually inspect gas strut,
if equipped, for signs of wear,
cracks, or other damage. Check
the hold open ability of the gas
strut. Contact your dealer if
service is required.
First Engine Oil Change After
Every 40 000 km/25,000 Miles
.Passenger compartment air
filter replacement (or every
24 months, whichever occurs
first). More frequent replacement
may be needed if you drive
in areas with heavy traffic,
areas with poor air quality,
or areas with high dust levels.
Replacement may also be
needed if you notice reduced
air flow, windows fogging up,
or odors. Your dealer can help
you determine when it is the
right time to replace the filter.

Black plate (7,1)GMC Terrain Owner Manual - 2011
Service and Maintenance 11-7
UsageFluid/Lubricant
Transfer Case (All-Wheel Drive) Transfer Case Fluid (GM Part No. 88861950, in Canada 88861951).
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and
Release Pawl Lubriplate Lubricant Aerosol (GM Part No. 12346293, in Canada 992723)
or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood, Door, and Folding Seat Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Power Liftgate Actuator Ball Joint Multi-Purpose Lubricant (GM Part No. 89021668, in Canada 89021674).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or
Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).

Black plate (8,1)GMC Terrain Owner Manual - 2011
13-8 Customer Information
GMC and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in
a crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America when
requested either with the
most direct route or the most
scenic route. Additional travel
information is also available.
Allow three weeks for delivery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 years/(160 000 km)
100,000 miles Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.

Black plate (9,1)GMC Terrain Owner Manual - 2011
Customer Information 13-9
Services Specific to
Canadian‐Purchased Vehicles
.Fuel Delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometres from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
.Alternative Service:
If
assistance cannot be provided
right away, the Roadside
Assistance advisor may
give permission to get local
emergency road service.
You will receive payment,
up to $100, after sending the
original receipt to Roadside
Assistance. Mechanical failures
may be covered, however any
cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Roadside Assistance
Program (Mexico)
Roadside Assistance is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Assistance, please see
the brochure provided with your
new vehicle or visit our website
at: www.gmc.com.mx. Navigate
the site and click on “Asistencia
en el Camino.” E-mail
correspondence should be
sent to: [email protected].
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0801
United States
1-866-466-8902
Canada
1-800-268-6800