2011 GMC SIERRA sat nav

Black plate (1,1)GMC Sierra Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel(Base/Uplevel Version) . . . . . . 1-2
Instrument Panel (Premium Version) . . . . . . . . . . . 1-6
Initial Drive Information
Initial Drive Information . . . . . . . . 1-8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-8
Remote Vehicle Start . . . . . . . . . 1-9
Door Locks . . . . . . . . . . . . . . . . . . . 1-9
Windows . . . . . . . . . . . . . . . . . . . . . 1-10
Seat Adjustment . . . . . . . . . . . . . 1-11
Memory Features . . . . . . . . . . . . 1-13
Heated Seats . . . . . . . . . . . . . . . . 1-15
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-15 Safety Belts . . . . . . . . . . . . . . . . . . 1-15
Sensing System for
Passenger Airbag . . . . . . . . . . 1-16
Mirror Adjustment . . . . . . . . . . . . 1-16
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-17
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-18
Interior Lighting . . . . . . . . . . . . . . 1-18
Exterior Lighting . . . . . . . . . . . . . 1-19
Windshield Wiper/Washer . . . . 1-20
Climate Controls . . . . . . . . . . . . . 1-20
Transmission . . . . . . . . . . . . . . . . 1-23
Four-Wheel Drive . . . . . . . . . . . . 1-24
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-26
Satellite Radio . . . . . . . . . . . . . . . 1-27
Portable Audio Devices . . . . . . 1-28
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-28
Steering Wheel Controls . . . . . 1-28 Cruise Control . . . . . . . . . . . . . . . 1-29
Navigation System . . . . . . . . . . . 1-30
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-30
Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-31
Ultrasonic Parking Assist . . . . 1-31
Power Outlets . . . . . . . . . . . . . . . 1-32
Universal Remote System . . . 1-32
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-32
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-33
Tire Pressure Monitor . . . . . . . . 1-34
Engine Oil Life System . . . . . . 1-34
Fuel E85 (85% Ethanol) . . . . . 1-35
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-35
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-36
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-36

Black plate (37,1)GMC Sierra Owner Manual - 2011
In Brief 1-37
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to
answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not all OnStar services are
available on all vehicles. For more
information, see the OnStar Owner's
Guide; visit www.onstar.com (U.S.)
or www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push the
Q
button to speak with an OnStar
Advisor 24 hours a day, 7 days
a week.
For a full description of OnStar
services and system limitations,
see the OnStar Owner's Guide in
the glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with
a wireless service provider for
service in that area, and the
wireless service provider has
coverage, network capacity,
reception, and technology
compatible with OnStar service.
Service involving location
information about the vehicle
can’t work unless GPS signals
are available, unobstructed,
and compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and the vehicle is in good working
order and in compliance with
all government regulations.

Black plate (1,1)GMC Sierra Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure
(U.S. and Canada) . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users
(U.S. and Canada) . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program
(U.S. and Canada) . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments
(U.S. and Canada) . . . . . . . . 13-10 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-12
Service Publications Ordering Information . . . . . . 13-15
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-17
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-18
Navigation System . . . . . . . . . 13-18
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill
are important to the dealer and
to GMC. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that
level. If the matter has already
been reviewed with the sales,
service, or parts manager, contact
the owner of the dealership or the
general manager.