
Black plate (91,1)GMC Sierra Owner Manual - 2011
Vehicle Care 10-91
Rear Position–All Other Models
For all other models, position the
jack under the rear axle between
the spring anchor and the shock
absorber bracket.
If you have added a snow plow
to the front of your vehicle, lower
the snow plow fully before
raising the vehicle.
Make sure that the jack head is
positioned so that the rear axle
is resting securely between
the grooves that are on the
jack head.
{WARNING
Getting under a vehicle when it
is jacked up is dangerous. If the
vehicle slips off the jack, you
could be badly injured or killed.
Never get under a vehicle when
it is supported only by a jack.
{WARNING
Raising the vehicle with the
jack improperly positioned can
damage the vehicle and even
make the vehicle fall. To help
avoid personal injury and vehicle
damage, be sure to fit the jack lift
head into the proper location
before raising the vehicle. 6. Turn the wheel wrench
clockwise to raise the vehicle.
Raise the vehicle far enough off
the ground so there is enough
room for the spare tire to fit
under the wheel well.
7. Remove all the wheel nuts andtake off the flat tire.

Black plate (96,1)GMC Sierra Owner Manual - 2011
10-96 Vehicle Care
6. Raise the tire fully against theunderside of the vehicle by
turning the wheel wrench
clockwise until you hear two
clicks or feel it skip twice.
You cannot overtighten the
cable.
7. Make sure the tire is stored
securely. Push, pull (A), and then
try to turn (B) the tire. If the tire
moves, use the wheel wrench
to tighten the cable.
8. Reinstall the spare tire lock, if the vehicle has one. To store the jack and jack tools:
A. Wing Nut Retaining Wheel
Blocks
B. Wheel Blocks
C. Wing Nut Retaining Tool Kit
D. Wheel Wrench and Extensions
E. Tool Bag
F. Jack Mounting Bracket
G. Jack
H. Bolt Retaining Wheel Blocks 1. Put the tools (D) in the tool
bag (E) and place them in the
retaining bracket (C).
2. Tighten down the wing nut (C).
3. Assemble the wheel blocks (B) and jack (G) together with the
wing nut (A) and retaining
bolt (H).
4. Position the jack (G) in the mounting bracket (F). Position
the holes in the base of the
jack (G) onto the pin in the
mounting bracket (F).
5. Return them to their original location in the vehicle. For more
information, refer to “Removing
the Spare Tire and Tools” for
more information.

Black plate (104,1)GMC Sierra Owner Manual - 2011
10-104 Vehicle Care
Dinghy Towing
Two-Wheel-Drive Vehicles
Notice:If the vehicle is
towed with all four wheels
on the ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground. Two-wheel-drive vehicles should
not be towed with all four wheels
on the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
Four-Wheel-Drive Vehicles
Use the following procedure to
dinghy tow a four-wheel-drive
vehicle:
1. Position the vehicle being towed
behind the tow vehicle and shift
the transmission to P (Park). 2. Turn the engine off and firmly set
the parking brake.
3. Securely attach the vehicle being towed to the tow vehicle.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
4. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑54 for the proper
procedure to select the Neutral
position for the vehicle.

Black plate (106,1)GMC Sierra Owner Manual - 2011
10-106 Vehicle Care
Front Towing (Front Wheels Off
the Ground)–Four-Wheel-Drive
Vehicles
Use the following procedure to dolly
tow a four-wheel-drive vehicle from
the front:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly. 3. Shift the transmission to
P (Park).
4. Firmly set the parking brake.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
5. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position. 6. Secure the vehicle to the dolly
following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑54 for the proper
procedure to select the neutral
position for the vehicle.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
9. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑54.

Black plate (107,1)GMC Sierra Owner Manual - 2011
Vehicle Care 10-107
Rear Towing (Rear Wheels
Off the Ground)
Two‐Wheel‐Drive Vehicles
Use the following procedure to dolly
tow a two-wheel-drive vehicle from
the rear:
1. Attach the dolly to the towvehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly. 3. Firmly set the parking brake.
See Parking Brake on
page 9‑69.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF. Four‐Wheel‐Drive Vehicles
Use the following procedure to dolly
tow a four-wheel-drive vehicle from
the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑69.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.

Black plate (9,1)GMC Sierra Owner Manual - 2011
Customer Information 13-9
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this
service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in
a crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America when
requested either with the
most direct route or the most
scenic route. Additional travel
information is also available.
Allow three weeks for delivery.
.Trip Interruption Benefits
and Assistance: If your
trip is interrupted due
to a warranty failure,
incidental expenses may
be reimbursed during the
5 years/(160 000 km)
100,000 miles Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.

Black plate (19,1)GMC Sierra Owner Manual - 2011
Customer Information 13-19
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeinterference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any
of these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (3,1)GMC Sierra Owner Manual - 2011
INDEX i-3
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 10-47
Center Seat . . . . . . . . . . . . . . . . . . . . 3-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-83
Charging System Light . . . . . . . . . . . . . . . . . 5-24
Check Engine Light . . . . . . . . . . . . . . . . . . 5-25
IgnitionTransmission Lock . . . . . . . . 10-40
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-51
Lower Anchors and Tethers for Children . . . . . . . . . 3-57
Older Children . . . . . . . . . . . . . . . . 3-49
Securing . . . . . . . . . . 3-66, 3-69, 3-78
Systems . . . . . . . . . . . . . . . . . . . . . . 3-54 Cigarette Lighter . . . . . . . . . . . . . . . 5-11
Circuit Breakers . . . . . . . . . . . . . . 10-50
Cleaning
Exterior Care . . . . . . . . . . . . . . 10-108
Interior Care . . . . . . . . . . . . . . . 10-112
Climate Control Systems . . . 8-1, 8-4 Air Conditioning . . . . . . . . . . 8-1, 8-4
Dual Automatic . . . . . . . . . . . . . . . . 8-5
Heating . . . . . . . . . . . . . . . . . . . 8-1, 8-4
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, Instrument . . . . . . . . . . . . 5-13
Collision Damage Repair . . . . . 13-12
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-6
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-15
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-22
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-17 Cooling System . . . . . . . . . . . . . . . 10-20
Engine Messages . . . . . . . . . . . . 5-44
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-11
Cruise Control . . . . . . . . . . . . . . . . . 9-73 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3