Black plate (37,1)GMC Sierra Owner Manual - 2011
In Brief 1-37
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to
answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not all OnStar services are
available on all vehicles. For more
information, see the OnStar Owner's
Guide; visit www.onstar.com (U.S.)
or www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push the
Q
button to speak with an OnStar
Advisor 24 hours a day, 7 days
a week.
For a full description of OnStar
services and system limitations,
see the OnStar Owner's Guide in
the glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with
a wireless service provider for
service in that area, and the
wireless service provider has
coverage, network capacity,
reception, and technology
compatible with OnStar service.
Service involving location
information about the vehicle
can’t work unless GPS signals
are available, unobstructed,
and compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and the vehicle is in good working
order and in compliance with
all government regulations.
Black plate (1,1)GMC Sierra Owner Manual - 2011
Keys, Doors and Windows 2-1
Keys, Doors and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-5
Door Locks . . . . . . . . . . . . . . . . . . . 2-8
Power Door Locks . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . 2-8
Automatic Door Locks . . . . . . . . . 2-9
Lockout Protection . . . . . . . . . . . . 2-9
Safety Locks . . . . . . . . . . . . . . . . . . 2-9
Doors
Rear Doors (Extended Cab) . . . . . . . . . . . . 2-10
Tailgate . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-12
Anti-Theft Alarm System . . . . . 2-12
Immobilizer . . . . . . . . . . . . . . . . . . 2-13
Immobilizer Operation . . . . . . . 2-13
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-15
Manual Mirrors . . . . . . . . . . . . . . . 2-15
Trailer-Tow Mirrors . . . . . . . . . . . 2-15
Power Mirrors . . . . . . . . . . . . . . . . 2-16
Folding Mirrors . . . . . . . . . . . . . . . 2-16
Heated Mirrors . . . . . . . . . . . . . . . 2-17
Park Tilt Mirrors . . . . . . . . . . . . . . 2-17
Interior Mirrors
Manual Rearview Mirror . . . . . . 2-18
Automatic Dimming Rearview Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-18
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Manual Windows . . . . . . . . . . . . 2-19
Power Windows . . . . . . . . . . . . . 2-19
Rear Windows . . . . . . . . . . . . . . . 2-20
Sun Visors . . . . . . . . . . . . . . . . . . . 2-20
Roof
Sunroof (Extended Cab) . . . . . 2-21
Sunroof (Crew Cab) . . . . . . . . . 2-22
Black plate (2,1)GMC Sierra Owner Manual - 2011
2-2 Keys, Doors and Windows
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.See your dealer if a replacement
key or additional key is needed.
Notice:
If the keys get locked in
the vehicle, it may have to be
damaged to get them out. Always
carry a spare key.
If you are locked out of the vehicle,
call the Roadside Assistance
Center. See Roadside Assistance
Program (U.S. and Canada) on
page 13‑8 orRoadside Assistance
Program (Mexico) on page 13‑10.
Black plate (3,1)GMC Sierra Owner Manual - 2011
Keys, Doors and Windows 2-3
Remote Keyless
Entry (RKE) System
SeeRadio Frequency Statement on
page 13‑19 for information
regarding Part 15 of the Federal
Communications Commission
(FCC) rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the RKE
operating range:
.Check the distance.
The transmitter may be
too far from the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑3.
With Remote Start
(without Remote Start Similar)
/(Remote Vehicle Start):
For vehicles with this feature,
press
/to start the engine from
outside the vehicle using the RKE
transmitter. See Remote Vehicle
Start on page 2‑5 for additional
information.
Q(Lock): Press to lock all the
doors.
If enabled through the Driver
Information Center (DIC),
the turn signal lamps flash once
to indicate locking has occurred.
If enabled through the DIC, the
horn chirps when
Qis pressed
again within three seconds.
See Vehicle Personalization
(with DIC Buttons) on page 5‑52
for additional information.
Pressing
Qarms the content
theft‐deterrent system.
See Anti-Theft Alarm
System on page 2‑12.
Black plate (4,1)GMC Sierra Owner Manual - 2011
2-4 Keys, Doors and Windows
K(Unlock):Press once to unlock
only the driver door. If
Kis pressed
again within three seconds, all
remaining doors unlock. The interior
lamps may come on and stay on for
20 seconds or until the ignition is
turned on.
If enabled through the DIC, the turn
signal lamps flash twice to indicate
unlocking has occurred. See Vehicle
Personalization (with DIC Buttons)
on page 5‑52. If enabled through
the DIC, the exterior lights may turn
on. See “Approach Lighting” under
Vehicle Personalization (with DIC
Buttons) on page 5‑52.
Pressing
Kon the RKE transmitter
disarms the content theft‐deterrent
system. See Anti-Theft Alarm
System on page 2‑12.
L(Vehicle Locator/Panic
Alarm): Press and release to
locate the vehicle. The turn signal
lamps flash and the horn sounds
three times. Press and hold
Lfor more than
two seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly
for 30 seconds. The alarm turns
off when the ignition is moved to
ON/RUN or
Lis pressed again.
The ignition must be in LOCK/OFF
for the panic alarm to work.
The vehicle comes with two
transmitters. Each transmitter will
have a number on it: "1" or "2."
These numbers correspond to the
driver of the vehicle. For example,
the memory seat position for
driver 1 will be recalled when
using the transmitter labeled "1",
if enabled through the DIC.
See “Memory Seat, Mirrors,
and Pedals” underPower Seat
Adjustment on page 3‑4 andVehicle
Personalization (with DIC Buttons)
on page 5‑52 for more information.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter
is programmed to this vehicle, all
remaining transmitters must also
be reprogrammed. Any lost or
stolen transmitters will no longer
work once the new transmitter
is programmed. Each vehicle
can have up to eight transmitters
programmed to it. See your dealer
for transmitter programming.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
Notice:When replacing the
battery, do not touch any of the
circuitry on the transmitter. Static
from your body could damage the
transmitter.
Black plate (6,1)GMC Sierra Owner Manual - 2011
2-6 Keys, Doors and Windows
Do not use the remote start
feature if the vehicle is low on fuel.
The vehicle may run out of fuel.
If the vehicle has the remote
start feature, the RKE transmitter
functions will have an increased
range of operation. However,
the range may be less while
the vehicle is running.
There are other conditions which
can affect the performance of the
transmitter. SeeRemote Keyless
Entry (RKE) System on page 2‑3
for additional information.
/(Remote Start): This button will
be on the RKE transmitter if the
vehicle has remote start. To start the vehicle using the remote
start feature:
1. Aim the transmitter at the
vehicle.
2. Press and release
Q.
The vehicle's doors will
lock. Immediately press and
hold
/until the turn signal
lamps flash. If you cannot see
the vehicle's lamps, press and
hold
/for two to four seconds.
Pressing
/again after the
vehicle has started will turn
the engine off.
When the vehicle starts, the
parking lamps will turn on and
remain on while the vehicle is
running.
If the vehicle is left running,
it will automatically shut off
after 10 minutes unless a time
extension has been done. 3. If it is the first remote start since
the vehicle has been driven,
repeat these steps, while the
engine is still running, to extend
the engine running time by
10 minutes. Remote start can
be extended one time.
After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle.
To cancel a remote start:.Aim the RKE transmitter at
the vehicle and press and
hold
/until the parking
lamps turn off.
.Turn on the hazard warning
flashers.
.Turn the ignition on and then
back off.
Black plate (8,1)GMC Sierra Owner Manual - 2011
2-8 Keys, Doors and Windows
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. When a door
is locked, the handle will not
open it. The chance of being
thrown out of the vehicle in
a crash is increased if the
doors are not locked. So, all
passengers should wear
safety belts properly and
the doors should be locked
whenever the vehicle is
driven.(Continued)
WARNING (Continued)
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter
or the key in the driver door. From inside, use the power door
locks or manual door locks. To lock
or unlock the door with the manual
locks, push down or pull up on the
manual lock knob.
Power Door Locks
With power door locks, the switches
on the front doors can be used to
lock and unlock the vehicle.
K(Unlock):
Press to unlock the
doors.
Q(Lock): Press to lock the doors.
Delayed Locking
The vehicle may have the delayed
locking feature. When locking the
doors with the power lock switch
and a door is open, the doors will
lock five seconds after the last door
is closed. You will hear three chimes
to signal that the delayed locking
feature is in use.
Black plate (9,1)GMC Sierra Owner Manual - 2011
Keys, Doors and Windows 2-9
Pressing the power lock switch
twice will override the delayed
locking feature and immediately
lock all the doors.
This feature will not operate if the
key is in the ignition.
This feature can be programmed
using the Driver Information
Center (DIC). See“Delay Door
Lock” under Vehicle Personalization
(with DIC Buttons) on page 5‑52.
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature
can be programmed using the
Driver Information Center (DIC).
See Vehicle Personalization (with
DIC Buttons) on page 5‑52 for more
information on DIC programming.
Lockout Protection
If the driver side power door lock
switch is pressed when the driver
door is open and the key is in the
ignition, all of the doors will lock and
then the driver door will unlock.
If the passenger side power door
lock switch is pressed when the
front passenger door is open and
the key is in the ignition, all of the
doors will lock and then the front
passenger door will unlock.
Safety Locks
The vehicle has rear door security
locks to prevent passengers from
opening the rear doors from the
inside.
Open the rear doors to access the
security locks on the inside edge of
each door.
To set the locks, insert a key into
the slot and turn it to the horizontal
position. The door can only be
opened from the outside with the
door unlocked. To return the door
to normal operation, turn the slot
to the vertical position.