Black plate (35,1)GMC Sierra Owner Manual - 2011
In Brief 1-35
On all vehicles, the Engine Oil Life
System can be reset as follows:
1. Turn the ignition to ON/RUN withthe engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display OIL LIFE REMAINING on the DIC. If the display shows
100%, the system is reset.
See Engine Oil Life System on
page 10‑11.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑87. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑84.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving
tips to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Black plate (34,1)GMC Sierra Owner Manual - 2011
5-34 Instruments and Controls
The compass and outside
temperature will also be shown
in the display. The temperature
will be shown in °C or °F depending
on the units selected.
T(Vehicle Information):Press
this button to display the oil life,
units, tire pressure readings for
vehicles with the Tire Pressure
Monitor System (TPMS), trailer
brake gain and output information
for vehicles with the Integrated
Trailer Brake Control (ITBC) system,
engine hours, compass zone
setting, and compass recalibration.
U(Customization): Press this
button to customize the feature
settings on the vehicle. See Vehicle
Personalization (with DIC Buttons)
on page 5‑52 for more information.
V(Set/Reset):Press this button to
set or reset certain functions and to
turn off or acknowledge messages
on the DIC.
Trip/Fuel Menu Items
(with DIC Buttons)
3(Trip/Fuel): Press this button
to scroll through the following menu
items:
Odometer
Press the trip/fuel button until
ODOMETER displays. This display
shows the distance the vehicle has
been driven in either kilometers (km)
or miles. Pressing the trip odometer
reset stem will also display the
odometer.
To switch between metric and
English measurements, see “Units”
later in this section.
Trip Odometer
Press the trip/fuel button until TRIP
displays. This display shows the
current distance traveled in either
kilometers (km) or miles since the
last reset for the trip odometer.
Pressing the trip odometer reset
stem will also display the trip
odometer. The trip odometer can be reset to
zero by pressing the set/reset
button while the trip odometer is
displayed. You can also reset the
trip odometer while it is displayed
by pressing and holding the trip
odometer reset stem.
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the set/reset button
for at least four seconds. The trip
odometer will display the number of
kilometers (km) or miles driven since
the ignition was last turned on and
the vehicle was moving. Once the
vehicle begins moving, the trip
odometer will accumulate mileage.
Black plate (38,1)GMC Sierra Owner Manual - 2011
5-38 Instruments and Controls
Compass Zone Setting
This display allows for setting the
compass zone. SeeCompass on
page 5‑6 for more information.
Compass Recalibration
This display allows for calibrating
the compass. See Compass on
page 5‑6 for more information.
Blank Display
This display shows no information.
Trip Odometer Reset Stem
Menu Items (with DIC Buttons)
Use the trip odometer reset stem
to view the odometer and trip
odometer. The Language selection
and Engine Hours display can also
be accessed with the trip odometer
reset stem. Odometer
Press the trip odometer reset
stem until ODOMETER displays.
This display shows the distance the
vehicle has been driven in either
kilometers (km) or miles (mi).
Trip Odometer
Press the trip odometer reset stem
until TRIP displays. This display
shows the current distance traveled
in either kilometers (km) or
miles (mi) since the last reset
for the trip odometer.
The trip odometer can be reset to
zero by pressing and holding the trip
odometer reset stem while the trip
odometer is displayed.
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display
the number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 miles) before it
is started again, and then the
retro-active reset feature is
activated, the display will show
8 km (5 miles). As the vehicle
begins moving, the display will
then increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.
Black plate (40,1)GMC Sierra Owner Manual - 2011
5-40 Instruments and Controls
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of miles (kilometers)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold the trip odometer
reset stem for at least four seconds.
The trip odometer will display
the number of kilometers (km)
or miles (mi) driven since the
ignition was last turned on and
the vehicle was moving. Once the
vehicle begins moving, the trip
odometer will accumulate mileage.
For example, if the vehicle was
driven 8 km (5 miles) before it
is started again, and then the
retro-active reset feature is
activated, the display will show
8 km (5 miles). As the vehicle
begins moving, the display will
then increase to 8.2 km (5.1 miles),
8.4 km (5.2 miles), etc.Transmission Temperature
Press the trip odometer reset
stem until TRANS TEMP displays.
This display shows the temperature
of the automatic transmission fluid
in either degrees Celsius (°C) or
degrees Fahrenheit (°F).
Trailer Gain and Output
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
the trailer brake display appears in
the DIC. Press the trip odometer
reset stem until TRAILER GAIN
and OUTPUT display.
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
OUTPUT shows the power output
to the trailer any time a trailer with
electric brakes is connected. Output
is displayed in 0 to 10 bars. Dashes
may appear in the OUTPUT display.
To adjust trailer gain see
“Integrated
Trailer Brake Control System” under
Towing Equipment on page 9‑112
for more information.
Compass Zone Setting
This display allows for setting the
compass zone. See Compass on
page 5‑6 for more information.
Compass Recalibration
This display allows for calibrating
the compass. See Compass on
page 5‑6 for more information.
Oil Life
To access this display, the vehicle
must be in P (Park). Press the trip
odometer reset stem until OIL LIFE
REMAINING displays. This display
shows an estimate of the oil's
remaining useful life. If you see
99% OIL LIFE REMAINING on the
display, that means 99% of the
current oil life remains. The engine
oil life system will alert you to
change the oil on a schedule
consistent with your driving
conditions.
Black plate (4,1)GMC Sierra Owner Manual - 2011
10-4 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
If the vehicle is a hybrid, see
the hybrid supplement for more
information.
{WARNING
You can be injured and the
vehicle could be damaged if you
try to do service work on a vehicle
without knowing enough about it.
.Be sure you have sufficient
knowledge, experience,
the proper replacement
parts, and tools before
attempting any vehicle
maintenance task.(Continued)
WARNING (Continued)
.Be sure to use the proper
nuts, bolts, and other
fasteners. Metric and
English fasteners can be
easily confused. If the wrong
fasteners are used, parts
can later break or fall off.
You could be hurt.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see Service
Publications Ordering Information
on page 13‑15. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Airbag System
Check on page 3‑48.
Keep a record with all parts receipts
and list the mileage and the date
of any service work performed.
See Maintenance Records on
page 11‑12.
Black plate (11,1)GMC Sierra Owner Manual - 2011
Vehicle Care 10-11
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil.
The recommended oils with the
dexos specification and displaying
the dexos certification mark are all
that is needed for good performance
and engine protection.
Engine oil system flushes are not
recommended and could cause
engine damage not covered by
the vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the
oil from the filter before disposal.
Never dispose of oil by putting it
in the trash or pouring it on the
ground, into sewers, or into streams
or bodies of water. Recycle it by
taking it to a place that collects
used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on engine revolutions and engine
temperature, and not on mileage.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably.
For the oil life system to work
properly, the system must be reset
every time the oil is changed.
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on
to indicate that an oil change is
necessary. SeeEngine Oil
Messages on page 5‑45. Change
the oil as soon as possible within
the next 1 000 km (600 miles).
Black plate (2,1)GMC Sierra Owner Manual - 2011
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot
be resolved by the dealership
without further help, in the U.S.,
call 1-800-462-8782. In Canada,
call General Motors of Canada
Customer Communication at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give
your inquiry prompt attention. Have
the following information available
to give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility.
That is why we suggest following
Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and the dealer
are committed to making sure
you are completely satisfied with
the new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file
with the Better Business Bureau
(BBB) Auto Line
®Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filling out a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with
the decision given in your case,
you may reject it and proceed with
any other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in
all 50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue
its participation in this program.
Black plate (4,1)GMC Sierra Owner Manual - 2011
13-4 Customer Information
Customer Assistance
Procedure
Owner satisfaction and goodwill are
very important to your dealer and
General Motors.
Normally, any problem with the
transaction, sale, or usage of
the vehicle must be handled by
your dealer sales or service
departments. However, we
recognize that despite the good
intentions of all parties involved,
sometimes a misunderstanding
may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.
STEP THREE
If your case is not resolved in a
reasonable amount of time by
your dealer, please call the
General Motors Customer
Assistance Center (CAC) and
provide the following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5
or Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.