2011 GMC SIERRA 1500 ESP

Black plate (63,1)GMC Sierra Owner Manual - 2011
Vehicle Care 10-63
Bias Ply Tire:A pneumatic
tire in which the plies are laid
at alternate angles less than
90 degrees to the centerline
of the tread.
Cold Tire Pressure
:The
amount of air pressure in a tire,
measured in kPa (kilopascal)
or psi (pounds per square inch)
before a tire has built up heat
from driving. See Tire Pressure
on page 10‑66.
Curb Weight
:The weight of a
motor vehicle with standard and
optional equipment including
the maximum capacity of fuel,
oil, and coolant, but without
passengers and cargo. DOT Markings
:A code
molded into the sidewall of
a tire signifying that the tire
is in compliance with the U.S.
Department of Transportation
(DOT) motor vehicle safety
standards. The DOT code
includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load Limits
on page 9‑25.
GAWR FRT
:Gross Axle
Weight Rating for the front axle.
See Vehicle Load Limits on
page 9‑25. GAWR RR
:Gross Axle
Weight Rating for the rear axle.
See Vehicle Load Limits on
page 9‑25.
Intended Outboard Sidewall
:
The side of an asymmetrical tire,
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT‐Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.

Black plate (68,1)GMC Sierra Owner Manual - 2011
10-68 Vehicle Care
When you end this high‐speed
driving, return the tires to the cold
inflation pressure shown on the
Tire and Loading Information
label. SeeVehicle Load Limits on
page 9‑25 andTire Pressure on
page 10‑66.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to
a receiver located in the vehicle.
Each tire, including the spare
(if provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low
tire pressure telltale when one or
more of your tires is significantly
under‐inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on
a significantly under‐inflated tire
causes the tire to overheat and can
lead to tire failure. Under‐inflation
also reduces fuel efficiency and
tire tread life, and may affect the
vehicle's handling and stopping
ability.Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under‐inflation
has not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start‐ups as
long as the malfunction exists.

Black plate (80,1)GMC Sierra Owner Manual - 2011
10-80 Vehicle Care
Uniform Tire Quality
Grading
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width.
For example:
Treadwear 200 Traction AA
Temperature A
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires
by treadwear, traction, and
temperature performance.
This applies only to vehicles
sold in the United States.
The grades are molded on the
sidewalls of most passenger car
tires. The Uniform Tire QualityGrading (UTQG) system
does not apply to deep
tread, winter-type snow tires,
space-saver, or temporary use
spare tires, tires with nominal
rim diameters of 10 to 12 inches
(25 to 30 cm), or to some
limited-production tires.
While the tires available on
General Motors passenger
cars and light trucks may vary
with respect to these grades,
they must also conform to
federal safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.
All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.
Treadwear
The treadwear grade is a
comparative rating based
on the wear rate of the tire
when tested under controlled
conditions on a specified
government test course.
For example, a tire graded
150 would wear one and a
half (1½) times as well on
the government course as
a tire graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the
norm due to variations in
driving habits, service practices
and differences in road
characteristics and climate.

Black plate (81,1)GMC Sierra Owner Manual - 2011
Vehicle Care 10-81
Traction–AA, A, B, C
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on
wet pavement as measured
under controlled conditions
on specified government
test surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based
on straight-ahead braking
traction tests, and does not
include acceleration, cornering,
hydroplaning, or peak traction
characteristics.
Temperature –A, B, C
The temperature grades
are A (the highest), B, and C,
representing the tire's resistance
to the generation of heat and its
ability to dissipate heat when tested under controlled
conditions on a specified
indoor laboratory test wheel.
Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life,
and excessive temperature
can lead to sudden tire failure.
The grade C corresponds to a
level of performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B
and A represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law. Warning: The
temperature grade for this tire
is established for a tire that
is properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.Wheel Alignment and Tire
Balance
The tires and wheels on the vehicle
were aligned and balanced carefully
at the factory to give the longest tire
life and best overall performance.
Adjustments to wheel alignment and
tire balancing will not be necessary
on a regular basis. However, if there
is unusual tire wear or the vehicle
pulls to one side or the other, the
alignment should be checked. If the
vehicle vibrates when driving on a
smooth road, the tires and wheels
might need to be rebalanced. See
your dealer for proper diagnosis.

Black plate (84,1)GMC Sierra Owner Manual - 2011
10-84 Vehicle Care
If a Tire Goes Flat
It is unusual for a tire to blowout
while you are driving, especially if
you maintain your vehicle's tires
properly. If air goes out of a tire,
it is much more likely to leak out
slowly. But if you should ever have
a blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot
off the accelerator pedal and grip
the steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible.
A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction
you would use in a skid. In any rear
blowout remove your foot from theaccelerator pedal. Get the vehicle
under control by steering the way
you want the vehicle to go. It may
be very bumpy and noisy, but you
can still steer. Gently brake to a
stop, well off the road, if possible.
{WARNING
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has
been driven on while severely
underinflated or flat may cause
a blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon
as possible.
{WARNING
Lifting a vehicle and getting
under it to do maintenance or
repairs is dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.
If a tire goes flat, the next part
shows how to use the jacking
equipment to change a flat tire
safely.

Black plate (98,1)GMC Sierra Owner Manual - 2011
10-98 Vehicle Care
Jump Starting
For more information about the
vehicle battery, seeBattery on
page 10‑34.
If the vehicle is a hybrid, see
the hybrid supplement for more
information.
If the vehicle's battery (or batteries)
has run down, you may want to use
another vehicle and some jumper
cables to start your vehicle. Be sure
to use the following steps to do it
safely.
{WARNING
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.
Notice: Ignoring these steps
could result in costly damage
to the vehicle that would not be
covered by the warranty.
Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system. Notice:
Only use a vehicle
that has a 12-volt system with
a negative ground for jump
starting. If the other vehicle does
not have a 12-volt system with a
negative ground, both vehicles
can be damaged.
2. If you have a vehicle with a diesel engine with two batteries,
you should know before you
begin that, especially in cold
weather, you may not be able
to get enough power from a
single battery in another vehicle
to start your diesel engine.
If your vehicle has more than
one battery, using the battery
that is closer to the starter will
reduce electrical resistance.
This is located on the passenger
side, in the rear of the engine
compartment.

Black plate (1,1)GMC Sierra Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-8
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-11
Maintenance Records
Maintenance Records . . . . . . 11-12
General Information
This maintenance section applies
to vehicles with a gasoline engine.
For diesel engine vehicles, see the
maintenance schedule section in
the Duramax Diesel Supplement.
Notice: Maintenance
intervals, checks, inspections,
recommended fluids, and
lubricants are necessary to
keep this vehicle in good
working condition. Damage
caused by failure to follow
scheduled maintenance might
not be covered by the vehicle
warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section.
We recommend having your
dealer perform these services.
Proper vehicle maintenance helps
to keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality. Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑25.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Are driven off-road in the
recommended manner.
See Off-Road Driving on
page 9‑7.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑84.

Black plate (1,1)GMC Sierra Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure
(U.S. and Canada) . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users
(U.S. and Canada) . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program
(U.S. and Canada) . . . . . . . . . 13-7
Roadside Assistance Program (U.S. and Canada) . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments
(U.S. and Canada) . . . . . . . . 13-10 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-12
Service Publications Ordering Information . . . . . . 13-15
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-17
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-18
Navigation System . . . . . . . . . 13-18
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill
are important to the dealer and
to GMC. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that
level. If the matter has already
been reviewed with the sales,
service, or parts manager, contact
the owner of the dealership or the
general manager.