Black plate (108,1)GMC Sierra Owner Manual - 2011
10-108 Vehicle Care
6. Use an adequate clampingdevice designed for towing to
ensure that the front wheels are
locked into the straight position.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
7. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel Drive
on page 9‑54 for the proper
procedure to select the neutral
position for the vehicle.
8. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
Neutral” underFour-Wheel Drive on
page 9‑54.
Appearance Care
Exterior Care
Silicone grease on weatherstrips
will make them last longer, seal
better, and not stick or squeak.
Apply silicone grease with a clean
cloth. During very cold, damp
weather frequent application may
be required. See Recommended
Fluids and Lubricants on page 11‑8.
Washing the Vehicle
The best way to preserve the
vehicle's finish is to keep it clean
by washing it often.
Notice: Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle
or damage may occur and it
would not be covered by the
warranty. Do not wash the vehicle in direct
sunlight. Use a car washing soap.
Do not use cleaning agents that
are petroleum based or that contain
acid or abrasives, as they can
damage the paint, metal or plastic
on the vehicle. Approved cleaning
products can be obtained from your
dealer. Follow all manufacturers'
directions regarding correct
product usage, necessary safety
precautions and appropriate
disposal of any vehicle care
product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Black plate (116,1)GMC Sierra Owner Manual - 2011
10-116 Vehicle Care
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
accelerator or brake pedal.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for the
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
Black plate (3,1)GMC Sierra Owner Manual - 2011
Service and Maintenance 11-3
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles since
the last service. Reset the oil life
system whenever the oil is changed.
SeeEngine Oil Life System on
page 10‑11.
Every Engine Oil Change
.Change engine oil and
filter. Reset oil life system.
See Engine Oil on page 10‑7
and Engine Oil Life System on
page 10‑11. An Emission Control
Service.
.Engine coolant level check.
See Engine Coolant on
page 10‑22.
.Engine cooling system
inspection. Visual inspection
of hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑29.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care on page 10‑108. Worn
or damaged wiper blade
replacement. See Wiper Blade
Replacement on page 10‑41.
.Tire inflation pressures
check. See Tire Pressure on
page 10‑66.
.Tire wear inspection. See Tire
Inspection on page 10‑73.
.Rotate tires if necessary.
See Tire Rotation on
page 10‑73.
.Fluids visual leak check
(or every 12 months, whichever
occurs first). A leak in any
system must be repaired and
the fluid level checked.
.Engine air cleaner filter
inspection. See Engine Air
Cleaner/Filter on page 10‑19.
.Brake system inspection
(or every 12 months, whichever
occurs first).
.For vehicles with Allison
Transmission®only: At the first
engine oil change only, replace
external transmission filter.
.Steering and suspension
inspection. Visual inspection
for damaged, loose, or missing
parts or signs of wear.
Black plate (4,1)GMC Sierra Owner Manual - 2011
11-4 Service and Maintenance
.Lubricate the front suspension,
steering linkage, and parking
brake cable guides. Control arm
ball joints on 2500/3500 series
vehicles require lubrication but
should not be lubricated unless
their temperature is−12°C
(10°F) or higher, or they could
be damaged. Control arm ball
joints on 1500 series vehicles
are maintenance‐free. Vehicles
used under severe commercial
operating conditions require
lubrication on a regular basis
every 5 000 km/3,000 miles.
.Body hinges and latches, key
lock cylinders, folding seat
hardware, and tailgate hinges,
linkage, and handle pivot points lubrication. See
Recommended
Fluids and Lubricants on
page 11‑8. More frequent
lubrication may be required
when the vehicle is exposed
to a corrosive environment.
Applying silicone grease on
weatherstrips with a clean cloth
makes them last longer, seal
better, and not stick or squeak.
.Restraint system component
check. See Safety System
Check on page 3‑27.
.Fuel system inspection for
damage or leaks.
.Exhaust system and nearby heat
shields inspection for loose or
damaged components.
.Vehicles with diesel engine
or GVWR above 4 536 kg
(10,000 lbs) only: Shields
inspection for damage or
looseness. Adjust or replace
as required. This is a Noise
Emission Control Service.
Applicable to vehicles sold in the
United States and recommended
for vehicles sold in Canada.
Black plate (5,1)GMC Sierra Owner Manual - 2011
Service and Maintenance 11-5
Additional Required Services
At the First 160 km/100 Miles,
1 600 km/1,000 Miles, and
10 000 km/6,000 Miles
.For vehicles with dual
wheels: Check dual wheel
nut torque. For proper
torque, seeCapacities and
Specifications on page 12‑2.
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should
be rotated every 12 000 km/
7,500 miles. See Tire Rotation
on page 10‑73.
At Each Fuel Stop
.Engine oil level check.
See Engine Oil on page 10‑7.
.Engine coolant level check.
SeeEngine Coolant on
page 10‑22.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑29. Once a Month
.Tire inflation pressures
check. See
Tire Pressure on
page 10‑66.
.Tire wear inspection. See Tire
Inspection on page 10‑73.
.Sunroof track and seal
inspection, if equipped.
See Sunroof (Extended Cab) on
page 2‑21 orSunroof (Crew
Cab) on page 2‑22.
Once a Year
.See Starter Switch Check on
page 10‑39.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑40.
.See Ignition Transmission Lock
Check on page 10‑40.
.See Park Brake and P (Park)
Mechanism Check on
page 10‑40.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Underbody flushing service.
.Hood/Decklid/Liftgate/Liftglass
Support Gas Strut Service:
Visually inspect gas strut,
if equipped, for signs of wear,
cracks, or other damage. Check
the hold open ability of the gas
strut. Contact your dealer if
service is required.
Black plate (8,1)GMC Sierra Owner Manual - 2011
11-8 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine and/or an
Allison Transmission, see the maintenance schedule section in the DURAMAX®Diesel manual.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Engine Oil The engine requires engine oil approved to the dexos specification. Oils
meeting this specification can be identified with the dexos certification
mark. Look for and use only an engine oil that displays the dexos
certification mark of the proper viscosity grade. See
Engine Oil on
page 10‑7.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant.
See
Engine Coolant on page 10‑22.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967,
in Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241,
in Canada 10953474).
Black plate (15,1)GMC Sierra Owner Manual - 2011
Customer Information 13-15
If another party's insurance
company is paying for the repairs,
you are not obligated to accept
a repair valuation based on that
insurance company's collision
policy repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices
as long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the
diagnosis and repair information
on the engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in
U.S. funds. Make checks payable
in U.S. funds.
Black plate (17,1)GMC Sierra Owner Manual - 2011
Customer Information 13-17
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
This GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how
a vehicle's systems performed.
The EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in the
vehicle were operating.
.Whether or not the driver and
passenger safety belts were
buckled/fastened.
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal.
.How fast the vehicle was
traveling.