Black plate (22,1)GMC Savana Owner Manual - 2011
1-22 In Brief
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on
all vehicles. For more information,
see the OnStar Owner's Guide; visit
www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push the
Qbutton to speak with an OnStar
Advisor 24 hours a day, 7 days
a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and technology compatible with
OnStar service. Service involving
location information about the
vehicle can’t work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. The vehicle has to have a
working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and the vehicle is in good working
order and in compliance with all
government regulations. If you try to
add, connect, or modify any
equipment or software in the
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of the vehicle,
damage to important parts of the
vehicle in a crash, or wireless phone
network congestion or jamming.
