
Black plate (21,1)GMC Savana Owner Manual - 2011
In Brief 1-21
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-GMC-8782
(1‐800‐462-8782)
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new GMC, you
are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
on page 13‑6 for more information. Roadside Assistance and OnStar
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.gmcownercenter.com (U.S.)
or www.gm.ca (Canada).
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range of
safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to see if
you need help.

Black plate (42,1)GMC Savana Owner Manual - 2011
3-42 Seats and Restraints
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, front sensors, rollover
sensor module, or airbag wiring
can affect the operation of the
airbag system. In addition, the vehicle may
have a passenger sensing
system for the right front
passenger position, which
includes sensors that are part of
the passenger seat. The
passenger sensing system may
not operate properly if the
original seat trim is replaced
with non-GM covers, upholstery
or trim, or with GM covers,
upholstery or trim designed for a
different vehicle. Any object,
such as an aftermarket seat
heater or a comfort enhancing
pad or device, installed under or
on top of the seat fabric, could
also interfere with the operation
of the passenger sensing
system. This could either
prevent proper deployment of
the passenger airbag(s) or
prevent the passenger sensing
system from properly turning off
the passenger airbag(s). See
Passenger Sensing System on
page 3‑37.If you have any questions
about this, you should contact
Customer Assistance before you
modify the vehicle. The phone
numbers and addresses for
Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See
Customer
Satisfaction Procedure on
page 13‑1.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑67 for additional
important information.

Black plate (13,1)GMC Savana Owner Manual - 2011
Driving and Operating 9-13
Tire and Loading Information
Label
Label Example
A vehicle specific Tire and
Loading Information label is
attached to the center pillar
(B-pillar). With the driver door
open, you will find the label
attached below the door lock
post (striker). The tire and
loading information label shows
the number of occupant seatingpositions (A), and the maximum
vehicle capacity weight (B) in
kilograms and pounds.
The Tire and Loading
Information label also shows the
size of the original equipment
tires (C) and the recommended
cold tire inflation pressures (D).
For more information on tires
and inflation see
Tires on
page 10‑50 andTire Pressure
on page 10‑57.
There is also important loading
information on the vehicle
Certification/Tire label. It tells
you the Gross Vehicle Weight
Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for
the front and rear axle. See
“Certification/Tire Label” later in
this section.
Steps for Determining Correct
Load Limit
1.
Locate the statement “The
combined weight of
occupants and cargo should
never exceed XXX kg or
XXX lbs” on your vehicle's
placard.
2.Determine the combined
weight of the driver and
passengers that will be riding
in your vehicle.
3.Subtract the combined
weight of the driver and
passengers from XXX kg or
XXX lbs.

Black plate (16,1)GMC Savana Owner Manual - 2011
9-16 Driving and Operating
Certification/Tire Label
A vehicle specific Certification/
Tire label is found on the rear
edge of the driver door. The
label shows the size of the
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle. This is called
Gross Vehicle Weight Rating
(GVWR). The GVWR includes
the weight of the vehicle, all
occupants, fuel, and cargo.The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on the front and rear
axles, you need to go to a weigh
station and weigh the vehicle.
Your dealer can help you with
this. Be sure to spread out the
load equally on both sides of the
centerline.
Never exceed the GVWR for the
vehicle, or the GAWR for either
the front or rear axle.
If there is a heavy load, it should
be spread out.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.

Black plate (56,1)GMC Savana Owner Manual - 2011
9-56 Driving and Operating
Total Weight on the Vehicle's
Tires
Be sure the vehicle tires are inflated
to the upper limit for cold tires.
These numbers can be found on the
Certification label at the rear edge of
the driver door, or seeVehicle Load
Limits on page 9‑12. Make sure not
to go over the GVW limit for the
vehicle, or the GAWR, including the
weight of the trailer tongue. If using
a weight distributing hitch, make
sure not to go over the rear axle
limit before applying the weight
distribution spring bars.
Towing Equipment
Hitches
It is important to have the correct
hitch equipment. Crosswinds, large
trucks going by and rough roads are
a few reasons why the right hitch is
needed.
Weight‐Distributing Hitches
and Weight Carrying Hitches
A. Body to Ground Distance
B. Front of Vehicle
When using a weight-distributing
hitch, the hitch must be adjusted so
the distance (A) remains the same
both before and after coupling the
trailer to the tow vehicle.
If a step-bumper hitch will be used,
the bumper could be damaged in
sharp turns. Make sure there is ample room when turning to avoid
contact between the trailer and the
bumper.
If the loaded trailer being pulled
will weigh more than 2 270 kg
(5,000 lbs), be sure to use a
properly mounted weight-distributing
hitch and sway control of the proper
size. This equipment is very
important for proper vehicle loading
and good handling when driving.
Always use a sway control if the
trailer will weigh more than these
limits. Ask a hitch dealer about sway
controls.
Will any holes need to be made in
the body of the vehicle when a
trailer hitch is installed?
If using the wiring provided with the
factory-installed trailering package,
no holes need to be made in the
body of the vehicle. However, if an
aftermarket hitch is installed, holes
may need to be made in the body.

Black plate (2,1)GMC Savana Owner Manual - 2011
10-2 Vehicle Care
When It Is Time for NewTires . . . . . . . . . . . . . . . . . . . . . . 10-65
Buying New Tires . . . . . . . . . . . 10-66
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . 10-67
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-68
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-69
Wheel Replacement . . . . . . . . 10-70
Tire Chains . . . . . . . . . . . . . . . . . 10-71
If a Tire Goes Flat . . . . . . . . . . 10-71
Tire Changing . . . . . . . . . . . . . . 10-73
Secondary Latch System . . . 10-81
Full-Size Spare Tire . . . . . . . . 10-83
Jump Starting
Jump Starting . . . . . . . . . . . . . . 10-84
Towing
Towing the Vehicle . . . . . . . . . 10-88
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . 10-88
Appearance Care
Exterior Care . . . . . . . . . . . . . . . 10-91
Interior Care . . . . . . . . . . . . . . . . 10-95
Floor Mats . . . . . . . . . . . . . . . . . . 10-98
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
Most motor vehicles, including this
one, contain and/or emit chemicals
known to the State of California to
cause cancer and birth defects or
other reproductive harm. Engine
exhaust, many parts and systems,
many fluids, and some component
wear by-products contain and/or
emit these chemicals.

Black plate (51,1)GMC Savana Owner Manual - 2011
Vehicle Care 10-51
WARNING (Continued)
.Underinflated tires pose the
same danger as overloaded
tires. The resulting crash
could cause serious injury.
Check all tires frequently to
maintain the recommended
pressure. Tire pressure
should be checked when the
tires are cold.
.Overinflated tires are more
likely to be cut, punctured,
or broken by a sudden
impact—such as when
hitting a pothole. Keep tires at
the recommended pressure.
.Worn or old tires can cause a
crash. If the tread is badly
worn, replace them.
.Replace any tires that have
been damaged by impacts
with potholes, curbs, etc.
(Continued)
WARNING (Continued)
.Improperly repaired tires can
cause a crash. Only the
dealer or an authorized tire
service center should repair,
replace, dismount, and mount
the tires.
.Do not spin the tires in
excess of 55 km/h (35 mph)
on slippery surfaces such as
snow, mud, ice, etc.
Excessive spinning may
cause the tires to explode.
Tire Sidewall Labeling
Useful information about a tire is
molded into the sidewall. The
examples show a typical
passenger vehicle and light
truck tire sidewall.
Passenger (P‐Metric) Tire
(A) Tire Size:The tire size
code is a combination of letters
and numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.

Black plate (52,1)GMC Savana Owner Manual - 2011
10-52 Vehicle Care
(B) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall.
GM's TPC specifications meet or
exceed all federal safety
guidelines.
(C) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with
the U.S. Department of
Transportation Motor Vehicle
Safety Standards.
(D) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT code are
the Tire Identification Number
(TIN). The TIN shows the
manufacturer and plant code,
tire size, and date the tire was manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(E) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(F) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more
information, see Uniform Tire
Quality Grading on page 10‑68.
(G) Maximum Cold Inflation
Load Limit
:Maximum load
that can be carried and the
maximum pressure needed
to support that load. For
information on recommended
tire pressure see Tire Pressure
on page 10‑57 andVehicle Load
Limits on page 9‑12.
Light Truck (LT-Metric) Tire
(A) Tire Size:The tire size
code is a combination of letters
and numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.