Black plate (23,1)GMC Acadia/Acadia Denali Owner Manual - 2011
In Brief 1-23
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.gmcownercenter.com (U.S.)
or www.gm.ca (Canada).
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
Advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to
see if you need help.
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to
answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Black plate (12,1)GMC Acadia/Acadia Denali Owner Manual - 2011
2-12 Keys, Doors and Windows
The power liftgate may be
temporarily disabled under extreme
temperatures or under low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If the transmission is shifted out of
P (Park) while the power function
is in progress, the liftgate power
function will continue to completion.
If the transmission is shifted out of
P (Park) and the vehicle accelerates
before the power liftgate latches
closed, the liftgate may reverse to
the open position. Cargo could fall
out of the vehicle. Always make
sure the power liftgate is closed
and latched before you drive away.
If you power open the liftgate and
the liftgate support struts have lost
pressure, the lights will flash and a
chime will sound. The liftgate will
stay open temporarily, then slowly
close. See your dealer for service
before using the liftgate if this
occurs.Obstacle Detection Features
A warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position if the liftgate encounters
an obstacle during a power open
or close cycle. After removing the
obstruction, the power liftgate
operation can be used again.
If the liftgate comes across more
obstacles on the same power cycle,
the power function deactivates,
and you must manually open or
close the liftgate. A message
displays, LIFTGATE OPEN, to
indicate that the liftgate is open.
See
Driver Information Center (DIC)
(With DIC Buttons) on page 5‑25
or Driver Information Center (DIC) (Without DIC Buttons) on page 5‑30
for more information. After removing
the obstructions, manually open the
liftgate to the full open position or
close the liftgate to the fully closed
and latched position. The liftgate
resumes normal power operation.
The vehicle has pinch sensors
located on the side edges of the
liftgate. If an object is caught
between the liftgate and the body
and presses against this sensor,
the liftgate will reverse direction and
open fully. The liftgate will remain
open until it is activated again or
closed manually. Do not force the
liftgate open or closed during a
power cycle.
Black plate (37,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Seats and Restraints 3-37
Frontal airbags may inflate
at different crash speeds.
For example:
.If the vehicle hits a stationary
object, the airbags could inflate
at a different crash speed than if
the vehicle hits a moving object.
.If the vehicle hits an object
that deforms, the airbags could
inflate at a different crash speed
than if the vehicle hits an object
that does not deform.
.If the vehicle hits a narrow object
(like a pole), the airbags could
inflate at a different crash speed
than if the vehicle hits a wide
object (like a wall).
.If the vehicle goes into an object
at an angle, the airbags could
inflate at a different crash speed
than if the vehicle goes straight
into the object.Thresholds can also vary with
specific vehicle design.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
In addition, the vehicle has
dual-stage frontal airbags.
Dual-stage airbags adjust the
restraint according to crash
severity. The vehicle has electronic
frontal sensors, which help
the sensing system distinguish
between a moderate frontal impact
and a more severe frontal impact.
For moderate frontal impacts,
dual-stage airbags inflate at a
level less than full deployment.
For more severe frontal impacts,
full deployment occurs.
The vehicle has seat-mounted
side impact and roof-rail airbags.
See
Airbag System on page 3‑33.
Seat-mounted side impact and
roof-rail airbags are intended to inflate in moderate to severe side
crashes. In addition, these roof-rail
airbags are intended to inflate
during a rollover or in a severe
frontal impact. Seat-mounted side
impact and roof-rail airbags will
inflate if the crash severity is above
the system's designed threshold
level. The threshold level can vary
with specific vehicle design.
Seat-mounted side impact airbags
are not intended to inflate in frontal
impacts, near frontal impacts,
rollovers, or rear impacts. Roof-rail
airbags are not intended to inflate in
rear impacts. A seat-mounted side
impact airbag is intended to deploy
on the side of the vehicle that is
struck. Both roof-rail airbags will
deploy when either side of the
vehicle is struck, or if the sensing
system predicts that the vehicle is
about to roll over, or in a severe
frontal impact.
Black plate (41,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Seats and Restraints 3-41
Passenger Sensing
System
The vehicle has a passenger
sensing system for the right front
passenger position. The passenger
airbag status indicator will be visible
on the instrument panel when the
vehicle is started.
United States
Canada and MexicoThe words ON and OFF, or the
symbol for on and off, are visible
during the system check. If you
are using remote start, if equipped,
to start the vehicle from a distance,
you may not see the system
check. When the system check is
complete, either the word ON or
OFF, or the symbol for on or off, will
be visible. See
Passenger Airbag
Status Indicator on page 5‑16.
The passenger sensing system
turns off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat‐mounted side impact airbags
and the roof-rail airbags are not
affected by the passenger sensing
system.
The passenger sensing system
works with sensors that are part
of the right front passenger seat. The sensors are designed to detect
the presence of a properly-seated
occupant and determine if the
right front passenger frontal airbag
should be enabled (may inflate)
or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.
We recommend that children
be secured in a rear seat, including:
an infant or a child riding in a
rear-facing child restraint; a child
riding in a forward-facing child seat;
an older child riding in a booster
seat; and children, who are large
enough, using safety belts.
Black plate (46,1)GMC Acadia/Acadia Denali Owner Manual - 2011
3-46 Seats and Restraints
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring can affect the
operation of the airbag system. In addition, the vehicle has a
passenger sensing system
for the right front passenger
position, which includes
sensors that are part of the
passenger seat. The passenger
sensing system may not operate
properly if the original seat trim
is replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or
trim designed for a different
vehicle. Any object, such as
an aftermarket seat heater or
a comfort enhancing pad or
device, installed under or on
top of the seat fabric, could
also interfere with the operation
of the passenger sensing
system. This could either
prevent proper deployment
of the passenger airbag(s) or
prevent the passenger sensing
system from properly turning
off the passenger airbag(s).
See
Passenger Sensing
System on page 3‑41. If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See
Customer Satisfaction
Procedure (U.S. and Canada) on
page 13‑1 orCustomer
Satisfaction Procedure (Mexico)
on page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑56 for additional
important information.
Black plate (47,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Seats and Restraints 3-47
Q: Because I have a disability,I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure (U.S. and Canada) on
page 13‑1 orCustomer
Satisfaction Procedure (Mexico)
on page 13‑3. In addition, the dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance
or replacement. Make sure the
airbag readiness light is working.
See
Airbag Readiness Light on
page 5‑15 for more information. Notice:
If an airbag covering is
damaged, opened, or broken,
the airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate? on page 3‑38.
See your dealer for service.
Black plate (11,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Instruments and Controls 5-11
The power outlet is not designed for
and may not work properly, if the
following are plugged in:
.Equipment with high
initial peak wattage such as:
compressor-driven refrigerators
and electric power tools.
.Other equipment requiring
an extremely stable
power supply such as:
microcomputer-controlled
electric blankets, touch
sensor lamps, etc.
See High Voltage Devices and
Wiring on page 10‑31.
Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to
the warning lights and gauges
could prevent injury.
Warning lights come on when there
could be a problem with a vehicle
function. Some warning lights come
on briefly when the engine is started
to indicate they are working. Gauges can indicate when there
could be a problem with a vehicle
function. Often gauges and warning
lights work together to indicate a
problem with the vehicle.
When one of the warning lights
comes on and stays on while
driving, or when one of the gauges
shows there may be a problem,
check the section that explains what
to do. Follow this manual's advice.
Waiting to do repairs can be costly
and even dangerous.
Black plate (15,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Instruments and Controls 5-15
Safety Belt Reminders
Driver Safety Belt Reminder
Light
The driver safety belt reminder light
on the instrument panel cluster.
When the engine is started this light
and the chime come on and stay
on for several seconds to remind
the driver to fasten the safety belt.
The light also begins to flash.
This cycle repeats if the driver
remains unbuckled and the vehicle
is moving.
If the driver safety belt is already
buckled, neither the light nor chime
comes on.
Passenger Safety Belt
Reminder Light
When the engine is started this light
and the chime come on and stay on
for several seconds to remind the
passenger to fasten their safety belt.
The light also begins to flash.
This only occurs if the passenger
airbag is enabled. SeePassenger
Sensing System on page 3‑41 for
more information.
This cycle repeats if the passenger
remains unbuckled and the vehicle
is moving. If the passenger safety belt is
buckled, neither the chime nor the
light comes on.
The front passenger safety belt
warning light and chime may turn
on if an object is put on the seat
such as a briefcase, handbag,
grocery bag, laptop or other
electronic device. To turn off the
warning light and or chime, remove
the object from the seat or buckle
the safety belt.
Airbag Readiness Light
This light shows if there is an
electrical problem with the airbag
system. The system check
includes the airbag sensor, the
pretensioners, the airbag modules,
the wiring and the crash sensing
and diagnostic module. For more
information on the airbag system,
see
Airbag System on page 3‑33.