2011 GMC ACADIA infotainment

Black plate (47,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Infotainment System 7-47
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning. If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning
of the DVD.
The auxiliary source is running,
but there is no picture or sound. Check that the RSE video screen
is in the auxiliary source mode.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes. Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers, or use a cellular telephone
in the vehicle.
Check that the headphones are
on correctly using the L (left) and
R (right) on the headphones.
The remote and/or the headphones
are lost. See your dealer for assistance.
The DVD is playing, but there is no
picture or sound. Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen might display
one of the following:
Disc Load/Eject Error:
This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
the
ZEJECT button is pressed on
the radio.

Black plate (48,1)GMC Acadia/Acadia Denali Owner Manual - 2011
7-48 Infotainment System
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax,
or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
Use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
For vehicles with Rear Seat
Audio (RSA), rear seat passengers
can listen to and control any of
the music sources: radio, CDs,
DVDs, or other auxiliary sources.
The rear seat passengers can only
control the music sources the front
seat passengers are not listening to
(except on some radios where dual
control is allowed). For example,
rear seat passengers can control
a CD and listen to it through the
headphones, while the driver
listens to the radio through the
front speakers. The rear seat
passengers have control of the
volume for each set of headphones.The RSA functions operate even
when the main radio is off. The front
audio system displaysXwhen the
RSA is on, and disappears from the
display when it is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system mutes the rear
speakers when the RSA audio is
active through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input
(if available), located on the front
audio system. Turn the iPod on,
then choose the front auxiliary input
with the RSA SRCE button.

Black plate (49,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Infotainment System 7-49
P(Power):Press to turn the RSA
on or off.
Volume: Turn to increase or to
decrease the volume of the wired
headphones. The left knob controls
the left headphones and the right
knob controls the right headphones.
SRCE (Source): Press to select
between the radio (AM/FM),
CD, and if the vehicle has these
features, DVD, front auxiliary,
and rear auxiliary.
© ¨(Seek): Press to go to the
previous or to the next station and
stay there. This function is inactive, with some radios, if the front seat
passengers are listening to the
radio.
Press and hold
©or¨until the
display flashes to tune to an
individual station. The display
stops flashing after the buttons
have not been pushed for more
than two seconds. This function is
inactive, with some radios, if the
front seat passengers are listening
to the radio.
While listening to a disc, press
¨to
go to the next track or chapter on
the disc. Press
©to go back to the
start of the current track or chapter
(if more than ten seconds have
played). This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press
©or¨to perform
a cursor up or down on the menu.
Hold
©or¨to perform a cursor left
or right on the menu. PROG (Program):
Press to go
to the next preset radio station
or channel set on the main radio.
This function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
When a CD or DVD audio disc is
playing, press PROG to go to the
beginning of the CD or DVD audio.
This function is inactive, with some
radios, if the front seat passengers
are listening to the disc.
When a disc is playing in the CD
or DVD changer, press PROG to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press PROG to perform
the ENTER menu function.

Black plate (50,1)GMC Acadia/Acadia Denali Owner Manual - 2011
7-50 Infotainment System
Rear Audio
Controller (RAC)
The vehicle may have the Rear
Audio Controller (RAC). Certain
radio functions can be controlled
with RAC.
x w(Next/Previous):Press the
down or up arrows to go to the next
or to the previous radio station
stored as a favorite.
When a CD/DVD is playing, press
the down or up arrows to go to the
next or previous track or chapter.
©SEEK¨: Press the SEEK
arrows to go to the previous or to
the next radio station while in AM or
FM. Press the SEEK arrows to go to
the previous or to the next track or
chapter while sourced to a CD or
DVD slot.
SRCE (Source): Press this
button to switch between the radio,
CD, and if the vehicle has these
features, DVD, front auxiliary, and
rear auxiliary.
>(Mute): Press this button to
silence the system. Press this
button again, or any other radio
button, to turn the sound on.
+ / −
x(Volume): Press the plus or
minus volume buttons to increase or
to decrease the volume.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system
can interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list
with the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.

Black plate (51,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Infotainment System 7-51
.Review the controls and
operation of the infotainment
and navigation system.
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See“Pairing”in
this section for more information.
.If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list.
See “Voice Pass-Thru” in this
section for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone, it can
be distracting to look too long
or too often at the screen of
the phone or the infotainment
(Continued)
WARNING (Continued)
(navigation) system. Taking
your eyes off the road too long
or too often could cause a crash
resulting in injury or death. Focus
your attention on driving.
A Bluetooth system can use a
Bluetooth‐capable cell phone with
a Hands‐Free Profile to make and
receive phone calls. The system
can be used while the key is in the
ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth
system can be up to 9.1 m (30 ft).
Not all phones support all functions,
and not all phones are guaranteed
to work with the in-vehicle Bluetooth
system. See www.gm.com/bluetooth
for more information on compatible
phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help” while you are in a voice
recognition menu.
Noise: Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.

Black plate (52,1)GMC Acadia/Acadia Denali Owner Manual - 2011
7-52 Infotainment System
Audio System
When using the in‐vehicle
Bluetooth system, sound comes
through the vehicle's front audio
system speakers and overrides
the audio system. Use the audio
system volume knob, during a
call, to change the volume level.
The adjusted volume level remains
in memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system.
SeeSteering Wheel Controls on
page 5‑2 for more information.
bg(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x(Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system
and then connected to the vehicle
before it can be used. See the cell
phone manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands‐Free Calling,
if equipped. Refer to the OnStar
Owner's Guide for more information.
Pairing Information
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones
are within range of the system,
the system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone” later in this section.
Pairing a Phone
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.

Black plate (53,1)GMC Acadia/Acadia Denali Owner Manual - 2011
Infotainment System 7-53
4. Start the pairing process on thecell phone that you want to pair.
For help with this process, see
the cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN that was provided in Step 3.
After the PIN is successfully
entered, the system prompts you
to provide a name for the paired
cell phone. This name will be
used to indicate which phones
are paired and connected to the
vehicle. See “Listing All Paired
and Connected Phones” later in
this section for more information.
6. Repeat Steps 1 through 5 to pair additional phones. Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with
“is connected”
after that phone name.
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete. Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending
on which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b
gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.

Black plate (54,1)GMC Acadia/Acadia Denali Owner Manual - 2011
7-54 Infotainment System
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags
in the Hands‐Free Directory that
is shared between the Bluetooth
and OnStar systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store:This command will store
a phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory,
if equipped. Using the
“Store”Command
1. Press and holdb gfor
two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store
all at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.
To hear all of the numbers
recognized by the system,
say “Verify” at any time.
1. Press and hold
b gfor
two seconds.
2. Say “Digit Store.” 3. Say each digit, one at a
time, that you want to store.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone. After
the last digit has been entered,
say “Store,” and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press and hold
b gfor
two seconds.
2. Say “Delete.”
3. Say the name tag you want to delete.
Using the “Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory,
if equipped.