ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
Roadside Emergencies
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Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................174
Fuel ............................................239
calculating fuel economy .......243
cap ...........................................241
capacity ...................................257
choosing the right fuel ...........242
detergent in fuel .....................243
filling your vehicle with
fuel ...........................239, 241, 244
filter, specifications ........238, 256
fuel pump shut-off switch .....186
improving fuel economy ........243
octane rating ...........242, 259–260
quality ......................................242
running out of fuel .................243
safety information relating to
automotive fuels .....................239
Fuel pump shut-off switch .......186
Fuses ..........................................187
G
Gas cap (see Fuel cap) ............241
Gas mileage (see Fuel
economy) ...................................243
Gauges .........................................19
H
Hazard flashers .........................186
Headlamps ...................................43
aiming ........................................45
bulb specifications ....................48
daytime running lights .............44
flash to pass ..............................44
high beam .................................44
replacing bulbs .........................50
turning on and off ....................43Heating
heating and air conditioning
system .......................................38
Hood ..........................................226
I
Ignition .......................163, 259–260
Infant seats (see Safety
seats) .........................................116
Inspection/maintenance (I/M)
testing ........................................248
Instrument panel
cleaning ...................................220
cluster ........................................14
lighting up panel and
interior .......................................45
J
Jack ............................................195
positioning ...............................195
storage .....................................195
Jump-starting your vehicle ......203
K
Keys .............................................75
positions of the ignition .........163
L
Lamps
bulb replacement
specifications chart ..................48
daytime running light ...............44
headlamps .................................43
headlamps, flash to pass ..........44
instrument panel, dimming .....45
interior lamps .....................47–48
replacing bulbs .........................50
Index
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