2011 FORD TRANSIT CONNECT phone

Play directory:Allows you to let the system tell you of all the stored
radio stations.
Note:Using the system with the engine off will drain the battery.
Phone voice commands
Press the VOICE button on the stalk. After the tone, say, “Phone” and
then any of the following commands:
•Mobile name
1•Dial name1
•Dial number1•Delete name
•Delete directory•Play directory
•Store name•Redial
1
•Accept calls•Reject calls
•Help
1Can be used as a shortcut.
Store name:When you say, “Store name”, the system will ask you for
the name. Say the name. The system will then ask you for the number
associated with that name. Say the number.
Delete name:Allows you to delete a stored name.
Delete directory:Allows you to delete all stored names at once.
Play directory:Allows you to let the system tell you of all the stored
names.
Note:Using the system with the engine off will drain the battery.
External device commands (if equipped)
Press the VOICE button on the stalk. After the tone, say, “External
device” and then any of the following commands:
•Help•Line in
•Play
Phone features
Phonebook
If yourBluetoothenabled cellular phone supports the feature, you can
download your cell phone’s phone book to theBluetoothsystem.
Depending on your phone book entry, different categories may be
displayed in the audio display, such as:
•
or Phone
•
or Mobile or M
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•or Home or H
•
or Office or O
•
or Fax or F
Making a call using voice commands
To make a hands-free call using your system:
1. Press the VOICE button on the stalk.
2. When the tone sounds, say, “Phone”. The system will confirm you are
in phone mode.
3. Say, “Dial name” or “Dial number”.
4. When prompted, say the desired name or phone number. The system
will ask you to confirm. If you confirm, the call will be placed. Otherwise,
the call will be cancelled.
Making a call using your phone book entries
To access your phone book entries viaBluetooth:
1. Press the
button on your audio system.
2. Press MENU repeatedly until PHONEBOOK appears in the display.
3. Press the SEEK switch on the back of the stalk to scroll through all
possible listings.
Note:Press and hold SEEK to advance to the next letter in the
alphabet.
4. When the desired contact appears in the display, press
to initiate
the call.
Ending a call
At any time, you can end an active call by pressing
on the audio
system.
To exit phone mode(and end an active call if present), CD, AM/FM,
VOL ON/OFF, or
on the audio system.
Answering an incoming call
Accept the callby pressing the
button on the audio system. The
call will be transferred to hands-free mode.
Ignore the callby doing nothing.
Reject the callby pressing CD, AM/FM or VOL ON/OFF on the audio
system.
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Answering a second incoming call
If another calls comes in while you are already on an active call, you will
hear a beep. You have the choice to end your current call and accept the
incoming call.
To accept the incoming call,press the
button on the audio
system.
To reject the incoming call,by pressing CD or AM/FM on the audio
system.
Redialing a number
To redial a number:
1. Press
on the audio system to enter the phone menu.
2. Press MENU repeatedly to cycle through CALL OUT, CALL IN,
MISSED, INCOMING or OUTGOING appears in the display.
3. When the desired selection appears in the display, press < or > to
access the desired number.
4. When the desired number appears in the display, press
for the
system to initiate the call.
To redial a number using voice commands:
1. Press VOICE on the stalk.
2. After the tone, say, “Phone”.
3. When prompted, say, “Redial”. The system will attempt to redial the
last number.
Changing the active phone
With yourBluetooth system, you can pair (bond) and save up to six
phones. At any time, you can choose to make another one of your saved
phones the ’active’ phone with which the system will connect. To select a
another paired (bonded) phone as your active phone:
1. Press
on the audio system to enter the phone menu.
2. Press MENU repeatedly until ACTIVE appears in the display.
3. Press < or > on the audio system to scroll through the list of paired
(bonded) phones.
4. When the desired selection appears in the display, press MENU.
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Deleting a phone
A paired (bonded) phone can be deleted from the system at any time as
long as the phone is not involved in an active call. To delete a phone
from the system:
1. Press
on the audio system to enter the phone menu.
2. Press MENU repeatedly until DEBOND appears in the display.
3. Press < or > on the audio system to scroll through the list of paired
(bonded) phones.
4. When the desired selection appears in the display that you would like
to delete, press MENU.
GENERAL AUDIO INFORMATION
Radio frequencies:
AM and FM frequencies are established by the Federal Communications
Commission (FCC) and the Canadian Radio and Telecommunications
Commission (CRTC). Those frequencies are:
AM: 530, 540–1700, 1710 kHz
FM: 87.7, 87.9–107.7, 107.9 MHz
Radio reception factors:
There are three factors that can affect radio reception:
•Distance/strength: The further you travel from an FM station, the
weaker the signal and the weaker the reception.
•Terrain: Hills, mountains, tall buildings, power lines, electric fences,
traffic lights and thunderstorms can interfere with your reception.
•Station overload: When you pass a broadcast tower, a stronger signal
may overtake a weaker one and play while the weak station frequency
is displayed.
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In case there is a problem with the
front passenger sensing system, the
airbag readiness lamp in the
instrument cluster will stay lit.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of this Owner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer to theWarning lights and
chimessection in theInstrument Clusterchapter. Routine maintenance
of the airbag is not required.
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi Arabia: 800 8971409
Customer Assistance
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