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Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC
or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNC
supplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNC
supplement
for more information.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
Introduction
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Extra Features
AUX:Press repeatedly to cycle
through LINE (auxiliary audio
mode) and SYNC
(if equipped).
For auxiliary jack location and further information on auxiliary audio
mode, refer toAuxiliary input jacklater in this chapter.
If your vehicle is equipped with SYNC
, please refer to theSYNC

information included with your vehicle for further information.
/Play/Pause:Press this
control to play or pause the current
CD.
OK:Your vehicle may be equipped
with special phone and media
features which will require you to confirm commands by pressing OK.
For further information, refer to theSYNC
information included with
your vehicle.
PHONE:If your vehicle is equipped with SYNC
, press to access SYNC
PHONE features. For further information, please refer to theSYNC

information included with your vehicle.
If your vehicle is not equipped with SYNC
, the display will read NO
PHONE.
Auxiliary input jack (Line in)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
Entertainment Systems
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Your vehicle is equipped with an
auxiliary input jack (AIJ). The
auxiliary input jack provides a way
to connect your portable music
player to the in-vehicle audio
system. This allows the audio from a
portable music player to be played
through the vehicle speakers with
high fidelity. To achieve optimal
performance, please observe the
following instructions when
attaching your portable music device to the audio system.
If your vehicle is equipped with a navigation system, refer toAuxiliary
input jacksection in theAudio featureschapter of yourNavigation
Systemsupplement.
Required equipment:
1. Any portable music player designed to be used with headphones
2. An audio extension cable with stereo male 1/8 in. (3.5 mm)
connectors at each end
To play your portable music player using the auxiliary input jack:
1. Begin with the vehicle parked and the radio turned off.
2. Ensure that the battery in your portable music player is new or fully
charged and that the device is turned off.
3. Attach one end of the audio extension cable to the headphone output
of your player and the other end of the audio extension cable to the AIJ
in your vehicle.
4. Turn the radio on, using either a tuned FM station or a CD loaded into
the system. Adjust the volume to a comfortable listening level.
5. Turn the portable music player on and adjust the volume to 1/2 the
volume.
6. Press AUX on the vehicle radio repeatedly until LINE, LINE IN or
SYNC LINE IN appears in the display.
You should hear audio from your portable music player, although it may
be low.
7. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between the
AUX and FM or CD controls.
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Troubleshooting:
1. Do not connect the audio input jack to a line level output. Line level
outputs are intended for connection to a home stereo and are not
compatible with the AIJ. The AIJ will only work correctly with devices
that have a headphone output with a volume control.
2. Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio in your audio
system as this will cause distortion and will reduce sound quality. Many
portable music players have different output levels, so not all players
should be set at the same levels. Some players will sound best at full
volume and others will need to be set at a lower volume.
3. If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persists, replace or
recharge the batteries in the portable music player.
4. The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
5. For safety reasons, connecting or adjusting the settings on your
portable music player should not be attempted while the vehicle is
moving. Also, the portable music player should be stored in a secure
location, such as the center console or the glove box, when the vehicle is
in motion. The audio extension cable must be long enough to allow the
portable music player to be safely stored while the vehicle is in motion.
USB port (if equipped)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
Entertainment Systems
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Radio Display Condition Action Required
NO SIGNAL Loss of signal from
the SIRIUS
satellite
or SIRIUS
tower to
the vehicle antenna.You are in a location that is
blocking the SIRIUS
signal
(i.e., tunnel, under an
overpass, dense foliage, etc).
The system is working
properly. When you move into
an open area, the signal
should return.
UPDATING Update of channel
programming in
progress.No action required. The
process may take up to three
minutes.
CALL SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUS
Satellite
Radio.Call SIRIUS
at
1–888–539–7474 to re-activate
or resolve subscription issues.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation Systemsupplement for further information.
SYNC(IF EQUIPPED)
Your vehicle may be equipped with SYNC
, a hands-free communications
and entertainment system with special phone and media features. For
more information, please refer to theSYNC
supplement or to the
SYNC
section in theNavigation Systemsupplement (if equipped).
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SYNC
system hands-free
control feature (if equipped)
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or
answer a phone call. Press and
hold
to end a call or exit phone
mode.
Press
to scroll through various menus and selections. Press
OK to confirm your selection.
For further information on the SYNC
system, refer to theSYNC

supplement.
Navigation system/SYNC

hands-free control features (if
equipped)
Press
control briefly until the
voice
icon appears on the
Navigation display to use the voice
command feature.
Press
to activate phone mode or
answer a phone call. Press and
hold
to exit phone mode or end
a call.
For further information on the Navigation system/SYNC
system, refer to
theNavigation SystemandSYNC
supplements.
MOON ROOF (IF EQUIPPED)
The moon roof control is located on the overhead console.
WARNING:Do not let children play with the moon roof or leave
children unattended in the vehicle. They may seriously hurt
themselves.
The moon roof is equipped with an automatic, one-touch, express
opening and closing feature. To stop motion at any time during the
one-touch operation, press the control a second time.
Driver Controls
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WARNING:To reduce the risk of possible serious injury:
Do not stow objects in seat back map pocket (if equipped) or
hang objects off seat back if a child is in the front passenger seat.
Do not place objects underneath the front passenger seat or between
the seat and the center console (if equipped).
Check the “passenger airbag off” or “pass airbag off” indicator lamp for
proper airbag Status.
Failure to follow these instructions may interfere with the front
passenger seat sensing system.
In case there is a problem with the
front passenger sensing system, the
airbag readiness lamp in the
instrument cluster will stay lit.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancechapter of thisOwner’s Guide.
Seating and Safety Restraints
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft
parts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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