2011 FORD SUPER DUTY service schedule

Cleaning 352
Maintenance and Specifications 361
Engine compartment 362
Engine oil 366
Battery 368
Engine coolant 370
Fuel information 377
Air filter(s) 395
Part numbers 399
Maintenance product specifications and capacities 400
Engine data 404
Accessories 408
Ford Extended Service Plan 411
Scheduled Maintenance Guide 415
Normal scheduled maintenance and log 419
Index 435
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Copyright © 2009 Ford Motor Company
Table of Contents
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SPEED LIMITED TO XX MPH UPON RESTART CONTAMINATED
EXHAUST FLUID (diesel engine only)— Displayed when the diesel
exhaust fluid is contaminated. Speed will be limited upon restart. The
diesel exhaust fluid must be replaced to resume normal operation of the
vehicle. Refer to your diesel supplement for more information.
SPEED LIMITED TO XX MPH UPON RESTART EXHAUST FLUID
EMPTY (diesel engine only)— Displayed when the remaining diesel
exhaust fluid level is depleted. Speed will be limited upon restart. The
diesel exhaust fluid must be replenished to resume normal operation of
the vehicle. Refer to your diesel supplement for more information.
LOW FUEL PRESSURE (diesel engine only)— If this message
appears during a cold start or during cold operation 32°F (0°C) up to
10 minutes after the initial cold start; monitor the message center and if
it disappears and does not re-appear after the engine has fully warmed
up, the low fuel pressure message is most likely caused by waxed or
gelled fuel. To prevent this, use an anti-gel additive. Refer to your diesel
supplement for more information. The customer warranty may be void
from using additives that do not meet or exceed Ford specifications. If
the low fuel pressure message persistently appears after re-fueling during
the cold start and cold operation conditions defined previously and then
disappear when the engine has fully warmed up, consider different fuel
sources.
•Low Fuel Operation: If the message appears when the vehicle is warm
and during low fuel tank level operation, i.e. the tank level is at or
very near empty, refuel the vehicle and operate the vehicle. If the
message reappears after fueling, see below. If the message does not
come back, the low fuel pressure condition was due to low fuel levels
in the fuel tank.
•Normal Operation: If the message appears during normal operation
when the vehicle / engine is fully warm, and fuel level is not low, the
fuel filters must be changed regardless of the maintenance schedule
interval. If replacement of the fuel filter does not remedy the low fuel
pressure message during normal operation as defined above, please
take the vehicle to your authorized dealer.
REDUCED ENGINE POWER (diesel engine only)— Displayed
approximately two hours after the DRIVE TO CLEAN EXHAUST
SYSTEM message has displayed and the vehicle operator has not driven
the vehicle above 30 mph (48 km/h) for at least 20 minutes to clean the
DPF. At this point the vehicle must be serviced by an authorized dealer.
This message is normal. Refer to your diesel supplement for more
information.
Instrument Cluster
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Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer toSpecial operating conditionsin the
Scheduled Maintenance Guidechapter.
Trailer towing safety tips
General
•Ensure that the trailer, safety chains and 7–pin electrical connectors
are securely fastened.
•Make sure the truck receiver, draw bar, and coupler are properly
connected and adjusted.
•Check rear view and side mirrors for proper visibility especially when
towing trailer wider than the truck.
•When turning make wide turns to allow trailer tires to properly clear
any obstacles.
•When towing, operate the vehicle at lower speeds than you would
when not towing a trailer. The likelihood of trailer sway is greater at
higher speeds.
•Be prepared for trailer sway due to buffeting when larger vehicles
pass in either direction.
•If you will be towing a trailer frequently in hot weather, hilly
conditions, at GCWR, or any combination of these factors, consider
refilling your rear axle with synthetic gear lubricant if not already so
equipped. Refer toMaintenance product specifications and
capacitiesin theMaintenance and Specificationschapter for the
proper axle lubricant. Remember that regardless of the rear axle
lubricant used, do not tow a trailer for the first 500 miles (800 km) of
a new vehicle, and that the first 500 miles (800 km) of towing be done
at no faster than 70 mph (113 km/h) with no full-throttle starts.
Loading
•Trailer loads should be evenly distributed front to back and left to
right.
•Never exceed truck, trailer, receiver, ball, tongue, tire or coupler
loading recommendations.
•Keep the center-of-gravity low for best handling.
Tires, Wheels and Loading
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Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
If you are stowing a tire that requires reattaching it to the
vehicle with a tether, perform these steps first, then proceed with
the steps following.
1. Place the tire on end with the
valve stem facing toward the front
of the vehicle.
2. Place the tether into the bolt
holes in the wheel and attach the
lug nut using the lug winch.
3. Lay the tire on the ground with the valve stem facing in the direction
specified on the tire changing instructions located with the jack and
tools.
4. Slide the wheel partially under the vehicle and install the retainer
through the wheel center. Pull on the cable to align the components at
the end of the cable.
5. Turn the jack handle clockwise until the tire is raised to its stowed
position underneath the vehicle. The effort to turn the jack handle
increases significantly and the spare tire carrier ratchets or slips when
the tire is raised to the maximum tightness. Tighten to the best of your
ability, to the point where the ratchet/slip occurs, if possible. The spare
tire carrier will not allow you to overtighten. If the spare tire carrier
ratchets or slips with little effort, take the vehicle to your authorized
dealer for assistance at your earliest convenience.
6. Check that the tire lies flat against the frame and is properly
tightened. Try to push or pull, then turn the tire to be sure it will not
move. Loosen and retighten, if necessary. Failure to properly stow the
spare tire may result in failure of the winch cable and loss of the tire.
7. Repeat this tightness check procedure when servicing the spare tire
pressure (every six months, perscheduled maintenance information),
or at any time that the spare tire is disturbed through service of other
components.
8. If removed, install the spare tire lock (if equipped) into the bumper
drive tube with the spare tire lock key (if equipped) and jack handle.
Roadside Emergencies
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
Maintenance and Specifications
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To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil dipstick.
•6.2L/6.8L gasoline engines only;
for diesel engine information,
refer to the diesel supplement.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level isbetween the two holes,the oil level is acceptable.
DO NOT ADD OIL.
•If the oil level is at or below the lower hole, add enough oil to raise
the level to within the two holes.
•Oil levels above the upper hole may cause engine damage. Some oil
must be removed from the engine by a service technician.
7. Put the dipstick back in and ensure it is fully seated.
Maintenance and Specifications
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Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
BATTERY
WARNING:This vehicle
may be equipped with more
than one battery, removal of cable
from only one battery does not
disconnect the vehicle electrical
system. Be sure to disconnect
cables from all batteries when
disconnecting power. Failure to do
so may cause serious personal
injury or property damage.
Your vehicle is equipped with a Motorcraftmaintenance-free battery
which normally does not require additional water during its life of service.
If your battery has a cover/shield, make sure it is reinstalled
after the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time. This will minimize the discharge of your battery
during storage.
Maintenance and Specifications
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