2011 FORD SUPER DUTY service

Ford Extended Service Plan
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company. Depending on the plan you purchase,
Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
You may purchase Ford ESP from any participating Ford Motor Company
dealership. There are several Ford ESP plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive peace-of-mind protection
throughout Canada and the United States, provided by a network of Ford
Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
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GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your vehicle.
Carefully following this schedule helps protect against major repair
expenses resulting from neglect or inadequate maintenance and may also
help to increase the value of your vehicle when you sell or trade it.
It is your responsibility to see that all scheduled maintenance is performed
and that the materials used meet Ford engineering specifications. Failure
to perform scheduled maintenance specific in this guide will invalidate
warranty coverage on parts affected by the lack of maintenance. Be sure
receipts for completed maintenance are kept with the vehicle and
confirmation of the work performed is always recorded in this guide.
Your Ford or Lincoln Mercury dealer has factory trained technicians who
can perform the required maintenance using genuine Ford parts. They
are committed to meeting your service needs and to assuring your
continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is imperative
that scheduled maintenance be completed at the designated intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your Ford or Lincoln Mercury dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for various
parts and component systems based upon engineering testing. Ford Motor
Company relies upon this testing to determine the most appropriate
mileage for replacement of oils and fluids to protect your vehicle at the
lowest overall cost to you and recommends against maintenance schedules
that deviate from the scheduled maintenance information.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
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Non-Ford approved chemicals or additives are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oil, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your Ford or Lincoln Mercury Dealership. Your vehicle’s oils and fluids
should be changed at the specified intervals or in conjunction with a
repair. Flushing is a viable way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are
flushed only with new fluid that is the same as that required to fill and
operate the system, or using a Ford-approved flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your Ford and
Lincoln Mercury dealership for all your vehicle’s needs.
Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
dealership for all your service needs is a great way to help keep your
vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your dealership about the training and
certification their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor
Company’s specifications, and we stand behind them. Parts installed at
your Ford or Lincoln Mercury dealership carry a nationwide, 12 months,
12,000 mile (20,000 km) parts and labor limited warranty. Your dealer
can give you details.
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Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford and
Lincoln Mercury dealers can offer.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this Owner’s
Guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
Maximum oil change interval
❑7,500 miles (12,000 km) or 6 months, whichever comes first
Engine coolant change interval
❑6 years or 105,000 miles (168,000 km) - change engine coolant (whichever comes first)❑After initial change - change engine coolant every 3 years or 45,000 miles (72,000 km).
Check every month
❑Check function of all interior and exterior lights❑Check tires for wear and correct air pressure, including spare tire
❑Check windshield washer fluid level
❑Check engine oil level
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Multi-point inspection
Ford recommended scheduled maintenance – In order to keep your
vehicle running right, it is important to have the systems on your vehicle
checked regularly. This can help identify potential issues and prevent
major problems. Ford Motor Company recommends the following
multi-point inspection be performed at every scheduled maintenance
interval to help ensure your vehicle keeps running great.
Be sure to ask your Ford or Lincoln Mercury dealership service advisor or
technician about the multi-point vehicle inspection. It’s a comprehensive
way to perform a thorough inspection of your vehicle. It’s your checklist
that gives you immediate feedback on the overall condition of your vehicle.
You’ll know what’s been checked, what’s okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Check every six months
❑Check lap/shoulder belts and seat latches for wear and function❑Check parking brake for proper operation
❑Check safety warning lamps (brake, ABS, airbag, safety belt) for operation
❑Check cooling system fluid level and coolant strength
❑Check battery connections and clean if necessary
❑Check washer spray, wiper operation and clean all wiper blades (replace as necessary)
❑Check and lubricate all hinges, latches and outside locks. Inspect for correct operation
❑Check and lubricate door rubber weatherstrips. Inspect for excessive wear
❑Check and clean body and door drain holes. Inspect for clogs and obstructions
MUTLI-POINT INSPECTION - Recommended at every visit
❑Check and top-up fluid levels: brake, coolant recovery reservoir, manual and automatic transmission (if equipped with an
underhood dipstick), power steering (if equipped) and window washer
❑Inspect tires for wear and check air pressure, including spare.
❑Check exhaust system for leaks, damage, loose parts and foreign material.
❑Check battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers, heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect engine air filter.
❑Inspect half shaft dust boots, if equipped.
❑Check shocks and struts and other suspension components for leaks and damage.
❑Inspect steering and linkage.
❑Inspect accessory drive belt(s).
❑Inspect clutch operation, if equipped.
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SPECIAL OPERATING CONDITIONS
If you operate your Ford/Lincoln/Mercury vehicleprimarilyin one of the
more demandingSpecial Operating Conditionslisted below, you will
need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not
necessary to perform the additional maintenance. For specific
recommendations, see your Ford or Lincoln Mercury dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
Inspect frequently, service as
required.– Inspect and lubricate U-joints.
– See axle maintenance items under
Exceptions.
Every 5,000 miles (8,000 km)– Rotate tires, inspect tires for wear and measure tread
depth.
– Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Every 5,000 miles (8,000 km) or
6 months– Change engine oil and replace oil filter.
– Inspect and lubricate U-joints.
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (not required on
6R80 or TorqShifttransmissions).
– Replace wheel bearing grease and grease seals on 4x2
front wheel bearings (if non-sealed bearings are used).
Every 60,000 miles (96,000 km)– Change transfer case fluid.
– Change manual transmission fluid.
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Extensive idling and/or low-speed driving for long distances as in heavy
commercial use such as delivery, taxi, patrol car or livery
Inspect frequently, service as
required– Replace cabin air filter (if equipped).
– Replace engine air filter.
Every 5,000 miles (8,000 km)– Inspect brake system.
– Rotate tires, inspect tires for wear and measure tread
depth.
– Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
– Lubricate control arm and steering ball joints (if
equipped with grease fittings).
Every 5,000 miles (8,000 km) or
6 months– Inspect and lubricate U-joints.
Every 5,000 miles (8,000 km),
6 months or 200 hours of engine
operation– Change engine oil and replace oil filter.
Every 15,000 miles (24,000 km)– Replace fuel filter (Ranger).
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (not required on
6R80 or TorqShifttransmissions).
– Replace wheel bearing grease and grease seals on 4x2
front wheel bearings (if non-sealed bearings are used).
Every 60,000 miles (96,000 km)– Replace spark plugs.
– Change transfer case fluid.
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