ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Roadside Emergencies
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Owners Guide, 1st Printing
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indicator light .........................171
preparing to drive your
vehicle .....................................164
Fuel ............................................239
calculating fuel economy .......244
cap ...........................................241
capacity ...................................260
choosing the right fuel ...........242
detergent in fuel .....................243
filling your vehicle with
fuel ...........................239, 241, 244
filter, specifications ........239, 259
fuel pump shut-off switch .....180
improving fuel economy ........244
octane rating ...................243, 265
quality ......................................243
running out of fuel .................244
safety information relating to
automotive fuels .....................239
Fuel pump shut-off switch .......180
Fuses ..................................181–182
G
Gas cap (see Fuel cap) ............241
Gas mileage
(see Fuel economy) .................244
Gauges .........................................17
H
Hazard flashers .........................180
Headlamps ...................................38
aiming ........................................40
bulb specifications ....................43
daytime running lights .............39
flash to pass ..............................39
high beam .................................38
replacing bulbs .........................44
turning on and off ....................38Heating
heating and air conditioning
system .................................35–36
Hood ..........................................223
I
Ignition ...............................150, 265
Infant seats
(see Safety seats) .......................98
Inspection/maintenance (I/M)
testing ........................................249
Instrument panel
cleaning ...................................218
cluster ........................................12
lighting up panel and
interior .......................................39
J
Jack ............................................191
positioning .......................191, 196
storage .............................191, 194
Jump-starting your vehicle ......201
K
Keys .......................................55, 60
positions of the ignition .........150
L
Lamps
bulb replacement
specifications chart ..................43
daytime running light ...............39
fog lamps ...................................38
headlamps .................................38
headlamps, flash to pass ..........39
instrument panel, dimming .....39
interior lamps .....................42–43
Index
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Owners Guide, 1st Printing
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