ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Roadside Emergencies
226
2011 05+ Mustang(197)
Owners Guide, 1st Printing
USA(fus)
Engine ........................................311
cleaning ...................................265
coolant .....................................284
fail-safe cooling .......................288
idle speed control ...................281
lubrication specifications .......308
refill capacities ........................308
service points ..................275–276
Engine block heater .................206
Engine oil ..................................278
checking and adding ..............278
dipstick ....................................278
filter, specifications ........280, 307
recommendations ...................280
refill capacities ........................308
specifications ..........................308
Event data recording ....................7
Exhaust fumes ..........................205
F
Fail safe cooling ........................288
Fleet MyKey programming ........95
Floor mats .............................87–88
Fluid capacities .........................308
Fog lamps ....................................57
Fuel ............................................290
calculating fuel
economy ............................21, 296
cap ...........................................292
capacity ...................................308
choosing the right fuel ...........293
detergent in fuel .....................294
filler funnel .............................294
filling your vehicle with
fuel ...........................290, 292, 296
filter, specifications ........289, 307
fuel pump shut-off ..................227
improving fuel economy ........296octane rating ...........293–294, 311
quality ......................................294
running out of fuel .........251, 294
safety information relating to
automotive fuels .....................290
Fuses ..................................228–229
G
Garage door opener ....................81
Gas cap (see Fuel cap) ............292
Gas mileage
(see Fuel economy) .................296
Gauges .........................................17
H
Hazard flashers .........................227
Head restraints .........................123
Headlamps ...................................56
aiming ........................................59
autolamp system .......................56
bulb specifications ....................62
daytime running lights .............58
flash to pass ..............................58
high beam .................................58
replacing bulbs .........................63
turning on and off ....................56
Heating
heating and air conditioning
system .................................48, 51
Hood ..........................................274
I
Ignition ...............................202, 311
Illuminated visor mirror .............70
Infant seats (see Safety seats)..155
Index
344
2011 05+ Mustang(197)
Owners Guide, 1st Printing
USA(fus)
