2011 FORD FUSION HYBRID maintenance schedule

Customer Assistance 266
Reporting safety defects (U.S. only) 272
Reporting safety defects (Canada only) 273
Cleaning 274
Maintenance and Specifications 282
Engine compartment 284
Engine oil 286
Battery 288
Engine Coolant and Motor/Electronics Coolant 290
Fuel information 295
Air filter(s) 307
Part numbers 310
Maintenance product specifications and capacities 311
Engine data 313
Accessories 316
Ford Extended Service Plan 318
Scheduled Maintenance 322
Normal scheduled maintenance and log 327
Index 340
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Table of Contents
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NOTE:Having your engine running is not always an indication of
inefficiency – in some cases it is actually more efficient than driving in
electric mode.
Additional Tips:
•Do not carry extra loads
•Be mindful of adding external accessories that may increase
aerodynamic drag
•Observe posted speed limits
•Perform all scheduled maintenance
•There is no need to wait for your engine to “warm up”. The vehicle is
ready to drive immediately after starting
Refer toEssentials of good fuel economyinMaintenance and
Specificationschapter for more fuel saving tips.
Frequently asked questions
Question Answer
What are the series of clicks from
the cargo area when I first turn
the key in the ignition?The high voltage battery is
electrically isolated from the rest
of the vehicle when the key is off.
When the key is turned to on, high
voltage contactors inside the
battery are closed to make the
electricity available to the
motor/generator and enable the
vehicle to drive. The clicks are the
sound of these contactors as they
close and open during start up and
shut down.
Why does the engine sometimes
start at key-on?The vehicle’s computer will
determine if an engine start is
required at key-on. Silent Key
Start (SKS) will start the engine if
it is necessary for cabin heating,
windshield defrost, or if the
outside temperature is low.
Introduction
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Question Answer
What is the fan noise I hear from
the rear of my hybrid?The fan noise comes from a fan
located inside the high voltage
battery. This fan turns on when
the battery requires cooling air.
The fan speed, and associated
noise level, will change according
to the amount of cooling required
to maintain good performance.
Maintaining the battery
temperature at optimal conditions
also prolongs the useful life of the
battery and helps to achieve better
fuel economy.
How far can I go in Electric Drive
if I run out of gas?Running out of gas is not
recommended. However, you may
be able to go about one mile,
driving at 30 mph (48 km/h), if the
battery has a normal state of
charge.
What is the engine oil change
service interval?The engine oil should be changed
every 10,000 miles (16,000 km)
under normal operating conditions.
See theScheduled Maintenance
Guidechapter.
Can I put E10 or E85 in my
vehicle, and how will it affect my
fuel economy?Your hybrid vehicle can use E10
(10% ethanol, 90% gasoline) fuel,
but you may notice slightly
reduced fuel economy because
ethanol contains less energy per
gallon than gasoline. Your hybrid
vehicle is not designed to use E85
(85% ethanol).
Introduction
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•Do not run over curbs or hit the tire against a curb when parking
WARNING:If your vehicle is stuck in snow, mud, sand, etc.,do
notrapidly spin the tires; spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
Tire and wheel alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you’re driving, the wheels may be
out of alignment. Have an authorized dealer check the wheel alignment
periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive (FWD) vehicles and those with an independent rear
suspension (if equipped) may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tire rotation
Rotating your tires at the recommended interval (as indicated in the
Scheduled Maintenancechapter) will help your tires wear more evenly,
providing better tire performance and longer tire life.
Tires, Wheels and Loading
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
High voltage information
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
Your vehicle consists of various high voltage components and wiring. All
of the high voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange stripe tape. Do not come in contact with these components.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
Maintenance and Specifications
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To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level is within the lower and upper holes/lines, the oil level is
acceptable.DO NOT ADD OIL.
•If the oil level is below the lower hole/line, engineoil must be added
to raise the level within the normal operating range.
•If required, add engine oil to the engine. Refer toAdding engine oil
in this chapter.
•Do not overfill the engine with oil. Oil levels above the upper
hole/line may cause engine damage.If the engine is overfilled,
some oil must be removed from the engine by an authorized dealer.
Maintenance and Specifications
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durability performance meeting all requirements for your
vehicle’s engine.Refer toMaintenance product specifications and
capacitieslater in this chapter for more information.
Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
LOW VOLTAGE (UNDERHOOD) BATTERY
Your vehicle is equipped with a
Motorcraftmaintenance-free
battery which normally does not
require additional water during its
life of service.
If your battery has a cover/shield, make sure it is reinstalled
after the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
Note: Electrical or electronic accessories or components added to
the vehicle by the dealer or the owner (e.g. spot lights, electric
winch, etc.) may adversely affect vehicle performance and
durability.
Maintenance and Specifications
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