
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
Customer Assistance
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
High voltage information
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
Your vehicle consists of various high voltage components and wiring. All
of the high voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange stripe tape. Do not come in contact with these components.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
Maintenance and Specifications
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To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level is within the lower and upper holes/lines, the oil level is
acceptable.DO NOT ADD OIL.
•If the oil level is below the lower hole/line, engineoil must be added
to raise the level within the normal operating range.
•If required, add engine oil to the engine. Refer toAdding engine oil
in this chapter.
•Do not overfill the engine with oil. Oil levels above the upper
hole/line may cause engine damage.If the engine is overfilled,
some oil must be removed from the engine by an authorized dealer.
Maintenance and Specifications
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Peace of mind
•Remote start•Protective seat covers*
•Vehicle security systems•Back up camera*
•Wheel locks
•Vehicle tracking and recovery*
•Locking fuel plug for capless fuel system
•Bumper mounted parking sensors*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•
Mobile communications systems may harm the operation of your vehicle,
particularly if they are not properly designed for automotive use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner, may adversely
affect battery performance and durability, and may also adversely
affect the performance of other electrical systems in the vehicle.
Accessories
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Power point .................................92
Power steering ..................227, 229
Power Windows ...........................94
Power windows
opening using remote
entry system .....................95, 122
R
Radio ............................................51
Rear-view camera system .........234
Recommendations for
attaching safety restraints for
children ......................................174
Relays ................................246, 253
Remote entry system .......120–121
illuminated entry ............124–125
locking/unlocking
doors ................................121–122
opening the trunk ...................123
opening the windows .......95, 122
panic alarm .............................122
replacement/additional
transmitters .............................123
replacing the batteries ...........123
Reverse sensing system ...........232
Roadside assistance ..................244
S
Safety belts (see Safety
restraints) ..........141, 146–148, 150
Safety Canopy ...........................165
Safety defects,
reporting ............................272–273
Safety
restraints ...........141, 146–148, 150
Belt-Minder...........................151extension assembly ................150
for adults .........................146–148
for children .............................171
Occupant Classification
Sensor ......................................143
warning light and chime ........151
Safety restraints - LATCH
anchors ......................................180
Safety seats for children ..........176
Safety Compliance
Certification Label ....................314
Satellite Radio .............................51
Satellite Radio Information ........64
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............327
Seats ..........................................133
child safety seats ....................176
cleaning ...................................279
front seats ...............................135
heated ......................................138
SecuriCode keyless entry
system ........................................126
SecuriLock passive anti-theft
system ........................................127
Servicing your vehicle ..............282
Side air curtain .........................168
SOS Post Crash Alert ...............171
Spark plugs,
specifications .....................310, 313
Specification chart,
lubricants ...................................311
Speed control ..............................98
Starting your vehicle ........217, 219
jump starting ..........................261
Index
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