2011 FORD FOCUS ESP

this, the transmission may shift firmly when first driven. This operation is
considered normal and will fully update transmission operation to its
optimum shift feel.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
intervals listed inscheduled maintenance information.The coolant
concentration should be maintained at 50/50 coolant and distilled water,
which equates to a freeze point of -34°F (-36°C). Coolant concentration
testing is possible with a hydrometer or antifreeze tester. The level of
coolant should be maintained at the FULL COLD level or within the
COLD FILL RANGE in the coolant reservoir. If the level falls below, add
coolant per the instructions in theAdding engine coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50/50 mixture of coolant and water provides the following:
•Freeze protection down to -34°F (-36°C).
•Boiling protection up to 265°F (129°C).
•Protection against rust and other forms of corrosion.
•Proper function of calibrated gauges.
L
E
A
D
RETURN
RECYCLE
Maintenance and Specifications
235
2011 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
Important safety precautions
WARNING:Do not overfill the fuel tank. The pressure in an
overfilled tank may cause leakage and lead to fuel spray and fire.
WARNING:The fuel system may be under pressure. If the fuel
filler cap is venting vapor or if you hear a hissing sound, wait
until it stops before completely removing the fuel filler cap. Otherwise,
fuel may spray out and injure you or others.
WARNING:If you do not use the proper fuel filler cap,
excessive vacuum in the fuel tank may damage the fuel system
or cause the fuel cap to disengage in a collision, which may result in
serious personal injury.
WARNING:Automotive fuels can cause serious injury or death
if misused or mishandled.
WARNING:Gasoline may contain benzene, which is a
cancer-causing agent.
Observe the following guidelines when handling automotive fuel:
•Extinguish all smoking materials
and any open flames before
refueling your vehicle.
•Always turn off the vehicle before
refueling.
•Automotive fuels can be harmful
or fatal if swallowed. Fuel such as gasoline is highly toxic and if
swallowed can cause death or permanent injury. If fuel is swallowed,
call a physician immediately, even if no symptoms are immediately
apparent. The toxic effects of fuel may not be visible for hours.
•Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind
can lead to eye and respiratory tract irritation. In severe cases,
excessive or prolonged breathing of fuel vapor can cause serious
illness and permanent injury.
Maintenance and Specifications
241
2011 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
Illumination of the service engine soon
indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment.
Maintenance and Specifications
249
2011 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford, Lincoln, and Mercury owners have discovered
the powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in
the U.S. and CanadaIt’s the only extended service plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
269
2011 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Avoid the rising cost of properly maintaining your vehicle!
Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out.
The coverage is prepaid, so you never have to worry about affording
your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of items that require
periodic attention fornormal “wear”:
•Wiper blades•Brake pads and linings
•Spark plugs
(except California)•Shock absorbers
•Clutch disc•Belts and hoses
Contact your selling Ford, Lincoln, or Mercury dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
Interest free finance options available
Take advantage of our installment payment plan, just a 10% down
payment will provide you with an affordable no interest, no-fee payment
opportunity.
Ford Extended Service Plan
270
2011 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company. Depending on the plan you purchase,
Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
You may purchase Ford ESP from any participating Ford Motor Company
dealership. There are several Ford ESP plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive peace-of-mind protection
throughout Canada and the United States, provided by a network of Ford
Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
272
2011 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications. Failure to perform scheduled maintenance specific in this
guide will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your Ford or Lincoln Mercury dealer has factory-trained technicians who
can perform the required maintenance using genuine Ford parts. They
are committed to meeting your service needs and to assuring your
continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your Ford or Lincoln Mercury dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Scheduled Maintenance Guide
273
2011 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Non-Ford approved chemicals or additives are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oil, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your Ford or Lincoln Mercury Dealership. Your vehicle’s oils and fluids
should be changed at the specified intervals or in conjunction with a
repair. Flushing is a viable way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are
flushed only with new fluid that is the same as that required to fill and
operate the system, or using a Ford-approved flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your Ford and
Lincoln Mercury dealership for all your vehicle’s needs.
Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
dealership for all your service needs is a great way to help keep your
vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Scheduled Maintenance Guide
274
2011 Focus(foc)
Owners Guide, 1st Printing
USA(fus)