Page 152 of 418
Easy entry/exit feature (if equipped)
This feature automatically moves the driver’s seat rearward 2 in (5 cm)
when:
•the transmission is in N (Neutral) or P (Park)
•the key is removed from the ignition
The seat will move to the original position when:
•the transmission is in N (Neutral) or P (Park)
•the key is placed in the ignition.
The easy entry feature can be turned off or on through the vehicle
message center. Refer toMessage centerin theInstrument Cluster
chapter.
REAR SEATS
Head restraints
Lift the head restraint so that it is located directly or as close as possible
behind your head.
The head restraints can be moved
up by pulling up on the head
restraint.
Press the release button to lower
head restraint.
Seating and Safety Restraints
152
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 241 of 418
•Example only:
WARNING:Exceeding the Safety Compliance Certification Label
vehicle weight rating limits could result in substandard vehicle
handling or performance, engine, transmission and/or structural
damage, serious damage to the vehicle, loss of control and personal
injury.
Tires, Wheels and Loading
241
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 244 of 418

1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now you
have the load capacity to transport the cement and your friend home.
In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x
45 kg) = 635 - 198 - 405 = 32 kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label found on the edge of the driver’s door.
TRAILER TOWING
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing procedure:
•Do not tow a trailer until your vehicle has been driven at least
1,000 miles (1,600 km).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Stay within your vehicle’s load limits.
•Use extra caution when driving while trailer towing. Refer toDriving
while you towin this section.
•Service your vehicle more frequently if you tow a trailer. Refer to
Special operating conditionsin theScheduled Maintenance Guide
chapter.
For load specification terms found on the label, refer toVehicle loading
– with and without a trailerin this chapter. Remember to figure in the
tongue load of your loaded vehicle when figuring the total weight.
Tires, Wheels and Loading
244
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 245 of 418

Powertrain Maximum GCWR - lb
(kg)Maximum Trailer
Weight - lb (kg)
3.5L FWD Class I 6900 (3131) 2000 (907)
3.5L AWD Class I 7050 (3199) 2000 (907)
EcoBoost™ Class I 7072 (3209) 2000 (907)
3.5L FWD Class III 9357 (4245) 4500 (2042)*
3.5L AWD Class III 9521 (4320) 4500 (2042)**
EcoBoost™ Class III 9622 (4366) 4500 (2042)**
*For towing trailers up to 3500 lb (1588 kg), use a weight-carrying
hitch and ball which uniformly spreads the trailer tongue loads through
the vehicle’s underbody structure. For towing trailers over 3500 lb
(1588 kg), up to 4500 lb (2042 kg), it is recommended to use a
weight-distributing hitch to increase front axle load while towing.
**For towing trailers up to 4500 lb (2042 kg), use a weight-carrying
hitch and ball which uniformly spreads the trailer tongue loads through
the vehicle’s underbody structure.
WARNING:Do not exceed the GVWR or the GAWR specified on
the certification label.
WARNING:Towing trailers beyond the maximum recommended
gross trailer weight exceeds the limit of the vehicle and could
result in engine damage, transmission damage, structural damage, loss
of vehicle control, vehicle rollover and personal injury.
Preparing to tow
Use the proper equipment for towing a trailer and make sure it is
properly attached to your vehicle. Contact your authorized dealer or a
reliable trailer dealer as soon as possible if you require assistance.
Hitches
Do not use hitches that clamp onto the vehicle bumper; use a load
carrying hitch. You must distribute the load in your trailer so that
10–15% of the total weight of the trailer is on the tongue.
Tires, Wheels and Loading
245
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 248 of 418

Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•It is recommended to select the L (Low) or M (Manual) gear position
when additional engine braking is needed. In situations such as
prolonged downhill driving on steep grades (i.e., driving in
mountainous areas), additional engine braking is needed to reduce the
load on the vehicle’s regular brake system to prevent them from
overheating.
•Allow more distance for stopping with a trailer attached; anticipate
stops and brake gradually.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer toSpecial operating conditionsin the
Scheduled Maintenance Guidechapter.
Trailer towing tips
•Practice turning, stopping and backing-up before starting on a trip to
get the feel of the vehicle-trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift into the lowest gear
position. Do not apply the brakes continuously, as they may overheat
and become less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Tires, Wheels and Loading
248
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 249 of 418

RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle for personal travel (such as behind a motor home or a
truck).
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlschapter for more information.
In case of roadside emergency with a disabled vehicle, please refer to
Wrecker towingin theRoadside Emergencieschapter.
These guidelines are designed to prevent damage to your vehicle.
Front-wheel drive (FWD) vehicles:
Tow your FWD vehicle with all four wheels on the ground or with the
front wheels off the ground by using a tow dolly. If you are using a tow
dolly follow the instructions specified by the equipment provider.
All-wheel drive (AWD) vehicles:
Tow your AWD vehicle with all four wheels on the ground or with all four
wheels off the ground using a vehicle transport trailer.Do not tow your
AWD vehicle with the front wheels off the ground (by using a tow
dolly) and the rear wheels on the ground; this will cause damage
to your AWD system.If you are using a vehicle transport trailer, follow
the instruction specified by the equipment provider.
Note:If you tow your vehicle with all four wheels on the ground, follow
these instructions:
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission shift lever in N (Neutral).
•Place the ignition in the accessory position (refer toStartingin the
Drivingchapter).
•Do not exceed 65 mph (105 km/h)
•Start the engine and allow it to run for five minutes at the beginning
of each day and at each fuel stop.
Tires, Wheels and Loading
249
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 250 of 418

STARTING
Positions of the ignition
1. Off— locks the automatic
transmission gearshift lever and
allows key removal. This position
also shuts the engine and all
electrical accessories off without
locking the steering wheel. To lock
the steering wheel, remove the key
then turn the steering wheel.
2. Accessory— allows the electrical accessories such as the radio to
operate while the engine is not running. This position also unlocks the
steering wheel.
3. On— all electrical circuits operational. Warning lights illuminated. Key
position when driving.
4. Start— cranks the engine. Release the key as soon as the engine
starts.
Starting your vehicle
This system meets all Canadian interference-causing equipment standard
requirements regulating the impulse electrical field strength of radio
noise.
Don’t press the accelerator before or during starting. Only use the
accelerator when you have difficulty starting the engine. For more
information on starting the vehicle, refer toStarting the enginein this
chapter.
To avoid potential transmission damage at extremely cold temperatures
(below -20°F [-30°C]), it is recommended that the vehicle be warmed up
to normal operating temperature before driving at highway speeds above
50 mph (80 km/h). Normal operating temperature is normally reached
after 10 minutes of moderate driving or idling.
WARNING:Extended idling at high engine speeds can produce
very high temperatures in the engine and exhaust system,
creating the risk of fire or other damage.
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
Driving
250
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
Page 266 of 418

4. Locate the brake shift interlock
lever on the passenger side of the
shifter assembly.
5. Apply the brake pedal. Using a
screwdriver (or similar tool), press
and hold the brake shift interlock
lever while pulling the gearshift
lever out of the P (Park) position
and into the N (Neutral) position.
6. Install the trim panel (2) and
chrome ring (1) in reverse order.
7. Apply brake pedal, start the vehicle, and release the parking brake.
See your authorized dealer as soon as possible if this procedure
is used.
WARNING:Do not drive your vehicle until you verify that the
brakelamps are working.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
AUTOMATIC TRANSMISSION OPERATION
Automatic transmission adaptive learning
Your transmission is equipped with an adaptive learning strategy found in
the vehicle computer. This feature is designed to increase durability and
provide consistent shift feel over the life of the vehicle. A new vehicle or
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation. Additionally, whenever the battery is
disconnected or a new battery installed, the strategy must be relearned.
Driving
266
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)