
BRAKE FLUID LEVEL LOW— Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer toBrake
fluidin theMaintenance and Specificationschapter.
AWD OFF (if equipped)— Displayed when the AWD system has been
automatically disabled to protect itself. This is caused by operating the
vehicle with the compact spare tire installed or if the system is
overheating. The AWD system will resume normal function and clear this
message after driving a short distance with the road tire re-installed or
after the system is allowed to cool.
CHECK AWD (if equipped)— Displayed when a problem exists with
the AWD system. Contact your authorized dealer as soon as possible.
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle has low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the Tire
Pressure Monitoring System is malfunctioning. If the warning stays on or
continues to come on, contact your authorized dealer as soon as
possible.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
POWER STEERING ASSIST FAULT— The power steering system
has disabled power steering assist due to a system error; service is
required.
SERVICE POWER STEERING— The power steering system has
detected a condition that requires service.
SERVICE POWER STEERING NOW— The power steering system
has detected a condition that requires service immediately.
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 5% to 1%.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%.
INTKEY COULD NOT PROGRAM— Displayed when an attempt is
made to program a fifth integrated key to the remote key entry system.
For more information on integrated key, refer to theLocks and Security
chapter in this manual.
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TOP SPEED MYKEY SETTING— Displayed when a MyKey is in use
and the MyKey speed limit is on and the vehicle speed is 80 mph
(130 km/h). Refer toMyKeyin theLocks and Securitychapter for more
information.
BUCKLE UP TO UNMUTE AUDIO— Displayed when a MyKey is in
use and Belt-Minderis activated. Refer toMyKeyin theLocks and
Securitychapter for more information.
ADVTRAC ON MYKEY SETTING— Displayed when a MyKey is in
use when trying to disable the AdvanceTracsystem and the optional
setting is on. Refer toMyKeyin theLocks and Securitychapter for
more information.
SERVICE ADVANCETRAC— Displayed when the AdvanceTrac
system has detected a condition that requires service.
TO STOP ALARM START VEHICLE— Displayed when the perimeter
alarm system is armed and the vehicle is entered using the key on the
driver’s side door. In order to prevent the perimeter alarm system from
triggering, the ignition must be turned to start or on before the
12 second chime expires. SeePerimeter alarm systemin theLocks and
Securitychapter.
POWER REDUCED TO LOWER TEMP— Displayed when vehicle
performance is reduced due to high engine fluid temperatures. See
Engine fluid temperature managementandWhat you should know
about fail-safe coolingin theMaintenance and Specificationschapter.
SERVICE TIRE MOBILITY KIT (if equipped)— Displayed when the
tire mobility kit requires service. See your authorized dealer for more
information.
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REAR WINDOW DEFROSTERR
The rear defroster control is located on the climate control panel and
works to clear the rear window of fog and thin ice.
The ignition must be on to operate the rear window defroster.
The rear defroster turns off automatically after 10 minutes or when the
ignition is turned off. To manually turn off the defroster before
10 minutes have passed, press the control again.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
CABIN AIR FILTER
The cabin air filter element is designed to reduce the concentration of
airborne particles such as dust, spores and pollen in the air being
supplied to the interior of the vehicle. The presence of a particulate filter
element provides the following benefits:
•Improves your driving comfort by reducing particle concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
The access door for the filter is located behind the glove box. For
replacement intervals regarding the cabin air filter, see thescheduled
maintenance information. For more information regarding your filter,
see your authorized dealer.
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Refrigerator:Briefly press and
hold the COOL side of the
control.The indicator light on the
cool side of the switch will
illuminate and the indicator light on
the freeze side will glow when the
refrigerator is active. When in cool
mode the temperature will cool to
approximately 41°F (5°C). Briefly
press and hold COOL again to turn
off the refrigerator or briefly press
and hold FREEZE to switch over to
freezer mode.
Freezer:Briefly press and hold the
FREEZE side of the control and
both indicator lights will illuminate
when the freezer is active. When in
freeze mode the temperature will
cool to approximately 23°F (-5°C).
Press FREEZE again to turn off the
freezer or press COOL to switch
over to refrigerator mode.
When the vehicle is turned off, the refrigerator/freezer will also turn off
and will turn back on to the last used mode (freeze or cool) once the
vehicle is restarted.
Cleaning and maintenance
The refrigerator/freezer is maintenance free, but you can clean the inside
of the unit and the cover with a mild soap and water solution when
needed.
Note:Under certain conditions, condensation on the inside walls of the
refrigerator is normal.
AUXILIARY POWER POINT (12V DC)
Power outlets are designed for accessory plugs only. Do not insert
any other object in the power outlet as this will damage the
outlet and blow the fuse. Do not hang any type of accessory or
accessory bracket from the plug. Improper use of the power
outlet can cause damage not covered by your warranty.
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Front safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions are
designed to tighten the safety belts firmly against the occupant’s body
during frontal collisions, and in side collisions and rollovers. This helps
increase the effectiveness of the safety belts. In frontal collisions, the
safety belt pretensioners can be activated alone or, if the collision is of
sufficient severity, together with the front airbags.
Front safety belt energy management retractors
The front outboard safety belt energy management retractors allow
webbing to be pulled out of the retractor in a gradual and controlled
manner in response to the occupant’s forward momentum. This helps
reduce the risk of force-related injuries to the occupant’s chest by
limiting the load on the occupant. Refer toEnergy management
feature- front outboardsection in this chapter.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster or a back-up tone to indicate the condition of the system. Refer
to theWarning lights and chimessection in theInstrument Cluster
chapter. Routine maintenance of the Personal Safety System is not
required.
The Restraints Control Module (RCM) monitors its own internal circuits
and the circuits for the airbag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, driver seat
position sensor, and front passenger sensing system. In addition, the
RCM also monitors the restraints warning light in the instrument cluster.
A difficulty with the system is indicated by one or more of the following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
Safety System serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
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In case there is a problem with the
front passenger sensing system, the
airbag readiness lamp in the
instrument cluster will stay lit.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancechapter of this Owner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a backup tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
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Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer to theAirbag readiness
section in theInstrument Clusterchapter. Routine maintenance of the
airbag is not required.
Any difficulty with the system is indicated by one or more of the
following:
•The readiness airbag light (same light as for front airbag system) will
either flash or stay lit.
•The readiness light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at your an authorized dealer immediately. Unless serviced, the system
may not function properly in the event of a collision or rollover event.
SOS Post-Crash Alert System™
The system automatically flashes the turn signal lamps and sounds the
horn three times at four second intervals in the event of a serious impact
that deploys an airbag (front, side, side curtain or Safety Canopy)or
the safety belt pretensioners.
The system can be turned off when any one of the following actions are
taken by the driver or any other person:
•pressing the hazard control button,
•or pressing the panic button on the remote entry transmitter.
The feature will continue to operate until the vehicle runs out of power.
Disposal of airbags and airbag equipped vehicles (including
pretensioners)
Contact your authorized dealer as soon as possible. Airbags MUST BE
disposed of by qualified personnel.
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If the booster seat slides on the vehicle seat, placing a rubberized mesh
sold as shelf or carpet liner under the booster seat may improve this
condition. Do not introduce any item thicker than this under the booster
seat. Check with the booster seat manufacturer’s instructions.
The importance of shoulder belts
Using a booster without a shoulder belt increases the risk of a child’s
head hitting a hard surface in a collision. For this reason, you should
never use a booster seat with a lap belt only. It is generally best to use a
booster seat with lap/shoulder belts in the back seat.
Move a child to a different seating location if the shoulder belt does not
stay positioned on the shoulder during use.
Follow all instructions provided by the manufacturer of the booster seat.
WARNING:Never place, or allow a child to place, the shoulder
belt under a child’s arm or behind the back because it reduces
the protection for the upper part of the body and may increase the risk
of injury or death in a collision.
Child restraint and safety belt maintenance
Inspect the vehicle safety belts and child safety seat systems periodically
to make sure they work properly and are not damaged. Inspect the
vehicle and child seat safety belts to make sure there are no nicks, tears
or cuts. Replace if necessary. All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle assemblies, buckle support
assemblies (slide bar-if equipped), shoulder belt height adjusters (if
equipped), shoulder belt guide on seatback (if equipped), child safety
seat LATCH and tether anchors, and attaching hardware, should be
inspected after a collision. Refer to the child restraint manufacturer’s
instructions for additional inspection and maintenance information
specific to the child restraint. Ford Motor Company recommends that all
safety belt assemblies in use in vehicles involved in a collision be
replaced. However, if the collision was minor and an authorized dealer
finds that the belts do not show damage and continue to operate
properly, they do not need to be replaced. Safety belt assemblies not in
use during a collision should also be inspected and replaced if either
damage or improper operation is noted.
For proper care of soiled safety belts, refer toInteriorin theCleaning
chapter.
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