ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
250
2011 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)
Doors
central unlocking ....................132
Downloading unread text
messages ......................................58
Driving under special
conditions ..................................245
through water .........................249
E
Electronic message center .........18
Emergencies, roadside
jump-starting ..........................266
running out of fuel .........266, 306
Emission control system ..........310
End user license agreement ......95
Ending a call ...............................51
Engine ................................321–322
cleaning ...................................282
coolant .....................................296
idle speed control ...................294
lubrication specifications .......318
refill capacities ........................318
service points ..................290–291
Engine block heater .................233
Engine fan .................................290
Engine oil ..................................292
change oil soon warning,
message center .......................292
checking and adding ..............292
dipstick ....................................292
filter, specifications ........293, 317
recommendations ...................293
refill capacities ........................318
specifications ..........................318
Event data recording ....................7
Exhaust fumes ..........................232
Exiting phone mode ...................51Exploring the USB device ..........92
F
Fan, Engine Cooling .........288, 290
Floor mats .........................129–130
Fluid capacities .........................318
Fuel ............................................301
calculating fuel economy .......307
cap ...........................................303
capacity ...................................318
choosing the right fuel ...........304
detergent in fuel .....................306
filler funnel .............................306
filling your vehicle with
fuel ...........................301, 303, 307
filter, specifications ........301, 317
fuel pump shut-off ..................251
improving fuel economy ........307
octane rating ...........305, 321–322
quality ......................................305
running out of fuel .........266, 306
safety information relating to
automotive fuels .....................301
Fuses ..................................252–253
G
Gas cap (see Fuel cap) ............303
Gas mileage
(see Fuel economy) .................307
Gauges .........................................17
H
Hazard flashers .........................251
Head restraints .........................145
Headlamps .................................105
aiming ..............................106–107
bulb specifications ..................110
Index
353
2011 Fiesta(fie)
Owners Guide, 1st Printing
USA(fus)
