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2H (2WD) – For general on-road driving. Sends power to the rear
wheels only should be used for street and highway driving. Provides
optimal smoothness and fuel economy at high speeds.
4H (4x4 High) – Used for extra traction such as in snow or icy roads or
in off road situations. This mode is not intended for use on dry
pavement.
N (Neutral) – Only used when towing the vehicle. No power to front or
rear wheels.
4L (4x4 Low) – Uses extra gearing to provide maximum power to all
four wheels at reduced speeds. Intended only for off road applications
such as deep sand, steep grades or pulling heavy objects.
Shifting from 2H (2WD) to 4H (4x4 High)
Engage the locking hubs by rotating
the hub lock control from FREE to
LOCK, then move the transfer case
lever from 2H (2WD) to 4H (4x4
High) at a stop or a vehicle speed
below 3 mph (5 km/h).
• For proper operation, make
sure that both indicator
arrows on the hub are aligned,
and that both hubs are set to
LOCK.
• Do not shift into 4H (4x4
High) with the rear wheels
slipping.
• The vehicle should not be
driven in 4X4 High with the
hub locks disengaged as this
condition may damage
driveline system components. 2H
4H
4L NDriving
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3. Move the transfer case shift lever
through N (Neutral) directly to 4H
(4x4 High) or 2H (2WD).
4. If the transfer case will not
engage into 4H (4x4 High) or 2H
(2WD), perform a shift with the
transmission in N (Neutral) and the
vehicle rolling at a speed below
3 mph (5 km/h).
5. If shifting to 2H (2WD) with the vehicle at a complete stop, disengage
the locking hubs (optional) by rotating the hub lock control from LOCK
to FREE.
Using the N (Neutral) position
The transfer case neutral
position overrides the
transmission and puts the
vehicle in neutral regardless of
transmission gearshift lever
position. The vehicle can move
forward or backwards.
This position should only be used
when towing the vehicle.
WARNING: Do not leave the vehicle unattended with the
transfer case in the N (Neutral) position. Always set the parking
brake fully and turn off the ignition when leaving the vehicle.
Using the electronic shift 4WD system (if equipped)
2H (2WD) - For general on-road
driving. Sends power to the rear
wheels only and should be used for
street and highway driving. Provides
optimal smoothness and fuel
economy at high speeds.
4H (4X4 High) - Used for extra
traction such as in snow or icy roads or in off road situations. This
mode is not intended for use on dry pavement. 2H
4H
4L N
2H
4H
4L NDriving
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
• battery jump start
• lock-out assistance (key replacement cost is the customer’s
responsibility)
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in the Warranty Guide in the glove compartment.Roadside Emergencies
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U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
• Press the flasher control and all
front and rear direction signals
will flash.
• Press the flasher control again to
turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note: With extended use, the flasher may run down your battery. Roadside Emergencies
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• Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
• Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
It is not recommended that the vehicle be operated in 4WD modes with
a temporary emergency spare tire. If 4WD operation is necessary, do not
operate above speeds of 10 mph (16 km/h) or for distances above
50 miles (80 km).
3. Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel, do not:
• Exceed 70 mph (113 km/h)
• Use more than one dissimilar spare tire/wheel at a time
• Use commercial car washing equipment
• Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
• Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
• All-Wheel driving capability (if applicable)
• Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
• Towing a trailer
• Driving vehicles equipped with a camper body
• Driving vehicles with a load on the cargo rackRoadside Emergencies
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10–lug nut torque sequence
19. Stow the flat tire. Refer to Stowing the flat/spare tire if the vehicle
is equipped with a spare tire carrier.
20. Stow the jack, jack handle and lug wrench. Make sure the jack is
securely fastened so it does not rattle when driving.
21. Unblock the wheels.
The following step applies to F–250/F–350 Single Rear Wheel
(SRW) vehicles only:
22. When installing the wheel center
ornaments, ensure that the
ornament retention towers on the
back side of the ornament are
aligned with the studs/lug nuts. The
retention towers are designed to be
installed over the studs/nuts and
retain to the flange on the lug nut. Roadside Emergencies
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4. Be sure to install all the clips on the nuts over the flanges so that
there is an even gap all around and the retention clips are fully seated.
Stowing the flat/spare tire
Note: Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
If you are stowing a tire that requires reattaching it to the
vehicle with a tether, perform these steps first, then proceed with
the steps following.
1. Place the tire on end with the
valve stem facing toward the front
of the vehicle.
2. Place the tether into the bolt
holes in the wheel and attach the
lug nut using the lug winch.
3. Lay the tire on the ground with the valve stem facing in the direction
specified on the tire changing instructions located with the jack and
tools. Roadside Emergencies
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that the vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground and the rear wheels off the ground using a wheel lift
On 4x4 vehicles, it is recommended that your vehicle be towed using
flatbed equipment with all the wheels off the ground. However, a wheel
lift may be used to lift the rear of the vehicle so long as, depending on
vehicle configurations, the following preparations are met:
• On Electronic Shift-On-the-Fly (ESOF) vehicles, the 4x4 control is
turned to the 2WD position prior to towing.
• On manual-shift transfer case vehicles, the front wheel hub locks are
in the FREE position prior to towing. Roadside Emergencies
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