2011 FORD F350 tow

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
Roadside Emergencies
314
2011 F-250/350/450/550(f23)
Owners Guide, 4th Printing
USA(fus)
ProCarManuals.com

U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
•Press the flasher control and all
front and rear direction signals
will flash.
•Press the flasher control again to
turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
Roadside Emergencies
315
2011 F-250/350/450/550(f23)
Owners Guide, 4th Printing
USA(fus)
ProCarManuals.com

To remove the fuse panel cover, pull
the panel toward you. When the
clips of the panel disengage, let the
panel fall easily.
To remove a fuse use the fuse puller
tool provided on the fuse panel
cover.
WARNING:Always disconnect the battery before servicing high
current fuses.
Always replace the cover to the passenger compartment fuse
panel before reconnecting the battery.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
Roadside Emergencies
318
2011 F-250/350/450/550(f23)
Owners Guide, 4th Printing
USA(fus)
ProCarManuals.com

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
11 10A Instrument cluster
12 15A Interior lighting, Lighted running
board lamps
13 15A Right turn signals and brake
lamps, Right trailer tow (TT) stop
turn relay
14 15A Left turn signals and brake lamps,
Left TT stop turn relay
15 15A High-mounted stop lamps, Backup
lamps, TT backup relay
16 10A Right low beam headlamp
17 10A Left low beam headlamp
18 10A Keypad illumination, Passive
anti-theft indicator (PATS),
Powertrain control module
(PCM), Brake shift interlock
19 20A Subwoofer
20 20A Power door locks
21 10A Brake on/off switch
22 20A Horn
23 15A Not used (spare)
24 15A Steering wheel control module,
Diagnostic connector, Satellite
radio module, Power fold mirror
relay, Remote keyless entry
25 15A Not used (spare)
26 5A Steering wheel control module
27 20A Amplifier
28 15A Ignition switch
29 20A SYNC, GPS module, Radio
faceplate
Roadside Emergencies
320
2011 F-250/350/450/550(f23)
Owners Guide, 4th Printing
USA(fus)
ProCarManuals.com

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
10 — Not used
11 — Not used
12 — Not used
13 — Not used
14 — Not used
15 Diode Fuel pump (diesel engine)
16 — Not used
17 15A** Heated mirror
18 — Not used
19 — Not used
20 — Not used
21 — Not used
22 30A* Trailer tow electric brake
23 40A* Blower motor
24 — Not used
25 30A* Wipers
26 30A* Trailer tow park lamps
27 25A* Urea heaters (diesel engine)
28 — Buss bar
29 Relay Trailer tow park lamps
30 Relay A/C clutch
31 Relay Wipers
32 — Not used
33 15A** Vehicle power (VPWR) 1
34 15A** VPWR 2 (diesel engine)
20A** VPWR 2 (gas engine)
35 10A** VPWR 3
36 15A** VPWR 4 (diesel engine)
20A** VPWR 4 (gas engine)
37 10A** VPWR 5 (diesel engine)
Roadside Emergencies
323
2011 F-250/350/450/550(f23)
Owners Guide, 4th Printing
USA(fus)
ProCarManuals.com

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
62 — Not used
63 — Not used
64 — Not used
65 — Not used
66 20A** Fuel pump
67 — Not used
68 10A** Fuel pump relay coil
69 — Not used
70 10A** Trailer tow backup lamp
71 10A** Cannister vent (gas engine)
72 10A** PCM/ECM relay coil feed
keep-alive power
73 — Not used
74 Relay Trailer tow left-hand stop/turn
75 Relay Trailer tow right-hand stop/turn
76 Relay Backup lamp
77 — Not used
78 — Not used
79 — Not used
80 — Not used
81 — Not used
82 20A* Auxiliary power point #2
83 20A* Auxiliary power point #1
84 30A* 4x4 shift motor
85 30A* Heated/cooled seats
86 25A* ABS coil feed
87 20A* Auxiliary power point #5
88 — Not used
89 40A* Starter motor
90 25A* Trailer tow battery charge
91 — Not used
Roadside Emergencies
325
2011 F-250/350/450/550(f23)
Owners Guide, 4th Printing
USA(fus)
ProCarManuals.com

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
92 20A* Auxiliary power point #4
93 20A* Auxiliary power point #3
94 25A* Upfitter #1
95 25A* Upfitter #2
96 50A* ABS pump
97 40A* Invertor
98 — Not used
99 — Not used
100 25A* Trailer tow turn signals
101 Relay Starter
102 Relay Trailer tow battery charge
103 — Not used
104 — Not used
105 — Not used
106 — Not used
107 — Not used
* Cartridge fuses ** Mini fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note:If your vehicle is equipped with the tire pressure monitoring
system (TPMS), the indicator light will illuminate when the spare tire is
in use. To restore the full functionality of the monitoring system, all road
wheels equipped with tire pressure monitoring sensors must be mounted
on the vehicle.
If your vehicle is equipped with TPMS, have a flat serviced by an
authorized dealer in order to prevent damage to the TPMS sensors, refer
toTire pressure monitoring system (TPMS)in theTires, Wheels and
Loadingchapter. Replace the spare tire with a road tire as soon as
possible. During repairing or replacing of the flat tire, have the
authorized dealer inspect the TPMS sensor for damage.
Roadside Emergencies
326
2011 F-250/350/450/550(f23)
Owners Guide, 4th Printing
USA(fus)
ProCarManuals.com

•Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
It is not recommended that the vehicle be operated in 4WD modes with
a temporary emergency spare tire. If 4WD operation is necessary, do not
operate above speeds of 10 mph (16 km/h) or for distances above
50 miles (80 km).
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Roadside Emergencies
328
2011 F-250/350/450/550(f23)
Owners Guide, 4th Printing
USA(fus)
ProCarManuals.com