
Troubleshooting
Condition Potential Causes
Can’t create a
MyKey™•Key in the ignition is already a MyKey™.
•Key in the ignition is the last remaining admin key
(there always has to be at least one admin key).
•SecuriLockpassive anti-theft system is disabled
or in unlimited mode.
•Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer toUsing MyKey™
with remote start systemssection.
Cannot program
the MyKey™
optional settings•Key in the ignition is a MyKey™.
•No MyKeys™ are programmed to the vehicle.
Refer toCreate a MyKey™section.
•Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer toUsing MyKey™
with remote start systemssection.
Cannot clear
MyKey™•Key in the ignition is a MyKey™ .
•No MyKeys™ are programmed to the vehicle.
Refer toCreate a MyKey™section.
•Vehicle has been started using a non
Ford-approved remote start system that is
programmed as MyKey™. Refer toUsing MyKey™
with remote start systemssection.
Lost the only
admin key•Purchase a new key from your authorized dealer.
Lost any key•For programming spare keys, refer to the
Programming spare keyssection in this chapter.
I accidentally
programmed all
keys as
MyKeys™•Vehicle has a non Ford-approved remote start
system that is recognized as an admin key. Refer to
theUsing MyKey™ with remote start systems
section to reset all MyKeys™ as admin keys.
No MyKey™
function with (if
equipped)
intelligent access
key with push•An admin intelligent access key is present at a
push-and-start vehicle.
•No MyKeys™ are programmed to the vehicle.
Refer toCreate a MyKey™section.
•Vehicle has been started using a non
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Power door lock switch autolock enable/disable procedure
Before starting, ensure the ignition is in the off position and all vehicle
doors are closed. You must complete Steps 1–5 within 30 seconds or the
procedure will have to be repeated. If the procedure needs to be
repeated, wait a minimum of 30 seconds before beginning again.
1. Place the key in the ignition and
turn the ignition to the on position.
2. Press the power door unlock
control on the door panel three
times.
3. Turn the ignition from the on
position to the off position.
4. Press the power door unlock control on the door panel three times.
5. Turn the ignition back to the on position. The horn will chirp one time
to confirm programming mode has been entered and is active.
6. To enable/disable the autolock feature, press the unlock control, then
press the lock control. The horn will chirp once if autolock was
deactivated or twice (one short and one long chirp) if autolock was
activated.
7. Turn the ignition to the off position. The horn will chirp once to
confirm the procedure is complete.
Keyless entry keypad autolock enable/disable procedure
1. Turn the ignition to the off
position.
2. Close all the doors.
3. Enter factory–set 5–digit entry
code.
4. Press and hold the 3•4. While holding the 3•4pressthe7•8.
5. Release the 7•8.
6. Release the 3•4.
The user should receive ahorn chirpto indicate the system has been
disabled or a chirp followed by a honk to indicate the system has been
enabled.
Autounlock feature (if equipped)
The autounlock feature will unlock all the doors when:
•the ignition is in the on position, all the doors are closed, and the
vehicle has been in motion at a speed greater than 12 mph (20 km/h);
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•the vehicle has then come to a stop and the ignition is turned to the
off ) or accessory position; and
•the driver door is opened within 10 minutes of the ignition being
transitioned to the off or accessory position.
Note:The doors will not autounlock if the vehicle has been
electronically locked before the driver door is opened.
Deactivating/activating autounlock feature
There are three methods to enable/disable this feature:
•Through your authorized dealer,
•by using a power door unlock/lock sequence,
•using a keypad procedure (if equipped)
•or by using the instrument cluster message center (if equipped). Refer
toOptional message centerin theDriver controlschapter.
Note:The autounlock feature can be activated/deactivated
independently of the autolock feature.
Power door lock switch autounlock enable/disable procedure
Before starting, ensure the ignition is in the off position and all vehicle
doors are closed. You must complete Steps 1–5 within 30 seconds or the
procedure will have to be repeated. If the procedure needs to be
repeated, wait a minimum of 30 seconds before beginning again.
1. Place the key in the ignition and
turn the ignition to the on position.
2. Press the power door unlock
control on the door panel three
times.
3. Turn the ignition from the on
position to the off position.
4. Press the power door unlock control on the door panel three times.
5. Turn the ignition back to the on position. The horn will chirp one time
to confirm programming mode has been entered and is active.
6. To enable/disable the autounlock feature, press the lock control, then
press the unlock control. The horn will chirp once if autounlock was
deactivated or twice (one short and one long chirp) if autounlock was
activated.
7. Turn the ignition to the off position. The horn will chirp once to
confirm the procedure is complete.
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Tips:
•Do not set a code that uses five of the same number.
•Do not use five numbers in sequential order.
•The factory set code will work even if you have set your own personal
code.
Erasing personal code
1. Enter the factory set 5–digit code.
2. Within five seconds, press the 1•2 on the keypad and release.
3. Press and hold the 1•2 for two seconds. This must be done within
five seconds of completing Step 2.
Your personal code is now erased and only the factory set 5–digit code
will work.
Anti-scan feature
If an incorrect code has been entered seven times (35 consecutive
button presses), the keypad will go into an anti-scan mode. This mode
disables the keypad for one minute and the keypad lamp will flash during
this time.
The anti-scan feature will turn off after:
•one minute of keypad inactivity.
•pressing the
control on the remote entry transmitter.
•the ignition is turned to the on position.
Unlocking and locking the doors using keyless entry
To unlock the driver’s door,enter the factory set 5-digit code or your
personal code. Each number must be pressed within five seconds of each
other. The interior lamps will illuminate after entering a valid keypad
entry code.
To unlock all doors,press the 3•4 control within five seconds.
To lock all doors,press the 7•8 and the 9•0 at the same time. You
do notneed to enter the keypad code first.Note:The interior lamps
will turn off.
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Disarming the system
You can disarm the system by any of the following actions:
•Unlock the doors by pressing the
control on your remote entry
transmitter.
•Turn the ignition to the on position with a programmed coded ignition
key.
•Unlock the doors by using your keyless entry pad.
•If using a key in the driver’s door to unlock the vehicle, a chime will
sound when you open the door and you will have 12 seconds to
disarm the alarm system using any of the actions above, otherwise the
alarm will trigger.
Pressing the power door unlock control within the 20 second prearmed
mode will return the vehicle to a disarmed state.
Triggering the anti-theft system
The armed system will be triggered if any door or hood is opened
without using the key or the remote entry transmitter.
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Power is supplied to all four wheels through a transfer case or power
transfer unit. 4WD vehicles allow you to select different drive modes as
necessary. Information on transfer case operation and shifting procedures
can be found in theDrivingchapter. Information on transfer case
maintenance can be found in theMaintenance and Specifications
chapter. You should become thoroughly familiar with this information
before you operate your vehicle.
On some 4WD models, the initial shift from two-wheel drive to 4WD
while the vehicle is moving can cause a momentary clunk and ratcheting
sound. These sounds are normal as the front drivetrain comes up to
speed and is not cause for concern.
WARNING:Do not become overconfident in the ability of 4WD
vehicles. Although a 4WD vehicle may accelerate better than
two-wheel drive vehicle in low traction situations, it won’t stop any
faster than two-wheel drive vehicles. Always drive at a safe speed.
How your vehicle differs from other vehicles
SUVs and trucks can differ from
some other vehicles in a few
noticeable ways. Your vehicle may
be:
•Higher – to allow higher load
carrying capacity and to allow it
to travel over rough terrain
without getting hung up or
damaging underbody components.
•Shorter – to give it the capability
to approach inclines and drive
over the crest of a hill without
getting hung up or damaging
underbody components. All other
things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs than a vehicle with a longer
wheelbase.
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3. Cycle the ignition to the on
position with the engine off.
4. Turn the hazard flashers on then
off three times. This must be
accomplished within 10 seconds.
If the reset mode has been entered successfully, the horn will sound
once, the TPMS indicator
will flash and the message center (if
equipped) will displayTRAIN LEFT FRONT TIRE. If this does not
occur, please try again starting at Step 2.
If after repeated attempts to enter the reset mode, the horn does not
sound, the TPMS indicator
does not flash and the message center (if
equipped) does not displayTRAIN LEFT FRONT TIRE, seek service
from your authorized dealer.
5. Train the TPMS sensors in the tires using the following TPMS reset
sequence starting with theleft front tirein the following clockwise
order:
•Left front (Driver’s side front tire)
•Right front (Passenger’s side front tire)
•Right rear (Passenger’s side rear tire)
•Left rear (Driver’s side rear tire)
6. Remove the valve cap from the valve stem on the left front tire;
decrease the air pressure until the horn sounds.
Note:The single horn chirp confirms that the sensor identification code
has been learned by the module for this position. If a double horn is
heard, the reset procedure was unsuccessful, and must be repeated.
7. Remove the valve cap from the valve stem on the right front tire;
decrease the air pressure until the horn sounds.
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Using a step bumper (if equipped)
The rear bumper is equipped with an integral hitch and only requires a
ball with a one inch (25.4 mm) shank diameter. The bumper has a
5,000 lb (2,270 kg) trailer weight and 500 lb (227 kg) tongue weight
capacity.
If it is necessary to relocate the trailer hitch ball position, a
frame-mounted trailer hitch must be installed.
Driving while you tow
When towing a trailer:
•Do not drive faster than 70 mph (113 km/h) during the first 500 miles
(800 km) of trailer towing and don’t make full-throttle starts.
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Activate the tow/haul feature to eliminate excessive transmission
shifting and assist in transmission cooling. For additional information,
refer toAutomatic transmission operationin theDrivingchapter.
•Allow more distance for stopping with a trailer attached; anticipate
stops and brake gradually.
If your vehicle is equipped with AdvanceTracwith RSC, you may
experience AdvanceTracwith RSC activations during typical cornering
maneuvers with a heavily loaded trailer; this is normal. Cornering at a
slower speed while towing will reduce the tendency of the AdvanceTrac
stability enhancement system to activate.
Trailer towing tips
•Practice turning, stopping and backing-up before starting on a trip to
get the feel of the vehicle-trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective. Also, see the information on tow/haul mode operation
underAutomatic transmission operationin theDrivingchapter.
•If you will be towing a trailer frequently in hot weather, hilly
conditions, at GCWR, or any combination of these factors, consider
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