2011 FORD F SERIES MOTORHOME AND COMMERCIAL CHASSIS ECU

Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
Introduction
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The tires on your vehicle have all weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and chains. If you need to use chains, it is recommended that steel
wheels (of the same size and specifications) be used, as chains may chip
aluminum wheels.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
Follow these guidelines when using snow tires and chains:
•If possible, avoid fully loading your vehicle.
•Use only SAE Class S chains.
•Install chains securely, verifying that the chains do not touch any
wiring, brake lines or fuel lines.
•Drive cautiously. If you hear the chains rub or bang against your
vehicle, stop and retighten the chains. If this does not work, remove
the chains to prevent damage to your vehicle.
•Remove the tire chains when they are no longer needed. Do not use
tire chains on dry roads.
VEHICLE LOADING – WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
your vehicle, familiarize yourself with the following terms for determining
your vehicle’s weight ratings, with or without a trailer, from the vehicle’s
Safety Compliance Certification Label:
Base Curb Weight– is the weight of the vehicle including a full tank of
fuel and all standard equipment. It does not include passengers, cargo, or
optional equipment.
Vehicle Curb Weight– is the weight of your new vehicle when you
picked it up from your authorized dealer plus any aftermarket
equipment.
Tires, Wheels and Loading
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P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
1. Start the engine
2. Press the brake pedal
3. Move the gearshift lever into the desired gear
To put your vehicle in P (Park):
1. Come to a complete stop
2. Move the gearshift lever and securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the lock
position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Overdrive) with tow/haul off
D (Overdrive) with tow/haul off is the normal driving position for the
best fuel economy. The overdrive function allows automatic upshifts and
downshifts through gears one through five.
D (Overdrive) with tow/haul on
The tow/haul feature improves
transmission operation when towing
a trailer or a heavy load. All
transmission gear ranges are
available when using tow/haul.
To activate tow/haul, press the
button on the end of the gearshift
lever.
Driving
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When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface.
2. Activate the warning flashers.
3. Place the gearshift in P (Park).
4. Apply the parking brake and turn
engine off.
Tire change procedure
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and
end of the vehicle) to the tire being changed.
WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
Roadside Emergencies
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WHEEL LUG NUT TORQUE SPECIFICATIONS
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts
to the specified torque at 100 miles (160 km), and again at 500 miles
(800 km) of new vehicle operation and after any wheel disturbance (tire
rotation, changing a flat tire, wheel removal, etc.).
Bolt size Wheel lug nut torque*
ft-lb N•m
M14x1.5
(19.5 in. wheels)150 200
M22x1.5
(22.5 in. wheels)450 610
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
On all two-piece flat wheel nuts,
apply one drop of motor oil between
the flat washer and the nut. Do not
apply motor oil to the wheel nut
threads or the wheel stud threads.
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Roadside Emergencies
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In order to help service your motorhome vehicle, please have the
following information available when contacting the Motorhome
Customer Assistance Center:
•telephone number where you can be reached
•vehicle location (city and state)
•year and make of your vehicle
•date of vehicle purchase
•current odometer reading
•vehicle identification number (VIN).
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
Customer Assistance
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You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
Customer Assistance
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3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level iswithin the lower and upper holes,the oil level is
acceptable.DO NOT ADD OIL.
•If the oil level isbelow the lower hole,engine oil must be added to
raise the level within the normal operating range.
•Do not overfill the engine with oil. Oil levels above the upper
hole mark may cause engine damage.If the engine is overfilled,
some oil must be removed from the engine by an authorized dealer.
7. Put the dipstick back in and ensure it is fully seated.
Adding engine oil
1. Check the engine oil. For instructions, refer toChecking the engine
oilin this chapter.
2. If the engine oil level is not within the normal operating range, add
only certified engine oil of the recommended viscosity. Remove the
engine oil filler cap and use a funnel to pour the engine oil into the
opening.
3. Recheck the engine oil level. Make sure the oil level is not above the
normal operating range on the engine oil level dipstick.
4. Install the dipstick and ensure it is fully seated.
Maintenance and Specifications
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