Page 277 of 395

FUEL PUMP SHUT-OFF SWITCHFUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
The fuel pump shut-off switch is
located behind an access panel in
the left rear quarter trim panel, near
the liftgate.
The fuel pump shut-off switch has a
red reset button on top of it.
If your vehicle is equipped with a
power liftgate, the fuel pump
shut-off switch will be left of the
power liftgate motor.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the off position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the on position. Pause for a few seconds and
return the key to the off position.
5. Make a further check for leaks in the fuel system.
Roadside Emergencies
277
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Page 283 of 395
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
4 — Trailer tow (TT) battery charge
relay
5 — Fuel pump relay
6 — Electronic fan 1 relay
7 — Rear window defroster/heated
mirror relay
8 — Electronic fan 3 relay
9 — Run/Start (R/S) relay
10 — Rear air suspension (RAS) relay
11 40A** Power running board
12 40A** R/S relay
13 30A ** Starter relay
14 40A** Electronic fan
15 — Not used
16 40A** Electronic fan
17 — Not used
18 30A** Trailer brake
19 60A** RAS relay feed
20 20A** 4x4 module
21 30A** TT battery charge relay
22 30A** Passenger power seat
23 — A/C clutch relay
24 — TT park lamp relay
25 — Not used
26 15A* Transmission control module
(TCM) keep-alive power
27 20A* 4x4
28 25A* Trailer tow park lamp relay
29 20A* Backup lamps, Integrated wheel
end solenoid
30 10A* A/C clutch relay
31 — Not used
Roadside Emergencies
283
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Page 284 of 395
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
32 40A** Blower motor relay
33 40A** 110V AC power point
34 30A** Auxiliary blower motor
35 30A** PCM relay
36 30A** Power liftgate
37 — TT left hand stop/turn relay
38 — TT right hand stop/turn relay
39 — Backup lamps relay
40 — Electronic fan 2 relay
41 10A* PCM keep-alive power
42 — Not used
43 5A* Brake on/off switch
44 20A* Fuel pump relay
45 25A* TT stop/turn lamps relay
46 — Not used
47 — Not used
48 30A** RAS module
49 — Not used
50 30A** Front wiper motor relay
51 40A** Rear window defroster/heated
mirror relay
52 10A* Anti-lock brake system (ABS)
R/S feed
53 10A* RAS module
54 5A* TCM R/S feed
55 5A* Fuel pump relay coil R/S feed
56 30A* Passenger compartment fuse
panel R/S feed
57 10A* Blower motor relay coil
58 15A* TT backup lamps
59 15A* Heated mirrors
Roadside Emergencies
284
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Page 285 of 395
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
60 — One-touch start diode
61 — Fuel pump diode
62 — Not used
63 25A** Electronic fan
64 30A** Moon roof
65 20A** Auxiliary power point
(instrument panel)
66 20A** Auxiliary power point (rear of
center console)
67 40A** Front row climate controlled
seats
68 60A** ABS valves
69 60A** ABS pump
70 40A** Third row power fold seat
71 20A** Auxiliary power point/cigar
lighter
72 20A** Auxiliary power point (right rear
quarter panel)
73 — Not used
74 30A** Driver power seat
75 20A* Vehicle power1–PCM
76 20A* Vehicle power2–PCM
77 15A* Vehicle power4–ignition coils
78 — Not used
79 20A* Vehicle power3–PCM
80 — Not used
81 — Not used
82 — Not used
83 — Not used
84 — Not used
85 — Wiper motor relay
* Mini Fuses ** Cartridge Fuses
Roadside Emergencies
285
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Page 296 of 395

RUNNING OUT OF FUEL
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, seeRunning out of fuelin theMaintenance and
Specificationschapter for proper fuel filling method using a portable
fuel container and the included fuel filler funnel.Do notinsert the
nozzle of portable fuel containers or any type of aftermarket funnels into
the Easy Fuel™ “no cap” fuel system as it can be damaged. You must
use the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
Roadside Emergencies
296
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Page 298 of 395

4. Make the final connection of the
negative (-) cable to the jump
starting stud located in the engine
compartment, near the washer fluid
bottle.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Roadside Emergencies
298
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Page 306 of 395

You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
Customer Assistance
306
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Page 307 of 395

The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
Customer Assistance
307
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)