2011 FORD EXPEDITION side

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford, Lincoln, and Mercury owners have discovered
the powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in
the U.S. and CanadaIt’s the only extended service plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
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Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Non-Ford approved chemicals or additives are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oil, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your Ford or Lincoln Mercury Dealership. Your vehicle’s oils and fluids
should be changed at the specified intervals or in conjunction with a
repair. Flushing is a viable way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are
flushed only with new fluid that is the same as that required to fill and
operate the system, or using a Ford-approved flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your Ford and
Lincoln Mercury dealership for all your vehicle’s needs.
Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
dealership for all your service needs is a great way to help keep your
vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your dealership about the training and
certification their technicians have received.
Scheduled Maintenance Guide
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Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Be sure to ask your Ford or Lincoln Mercury dealership service advisor
or technician about the multi-point vehicle inspection. It’s a
comprehensive way to perform a thorough inspection of your vehicle. It’s
your checklist that gives you immediate feedback on the overall
condition of your vehicle. You’ll know what’s been checked, what’s okay,
Check every six months
❑Check lap/shoulder belts and seat latches for wear and function❑Check parking brake for proper operation
❑Check safety warning lamps (brake, ABS, airbag, safety belt) for operation
❑Check cooling system fluid level and coolant strength
❑Check battery connections and clean if necessary
❑Check washer spray, wiper operation and clean all wiper blades (replace as necessary)
❑Check and lubricate all hinges, latches and outside locks. Inspect for correct operation
❑Check and lubricate door rubber weatherstrips; inspect for excessive wear
❑Check and clean body and door drain holes. Inspect for clogs and obstructions
Multi-point inspection - Recommended at every visit
❑Check and top-up fluid levels: brake, coolant recovery reservoir, manual and automatic transmission (if equipped with an
underhood dipstick), power steering (if equipped) and window washer
❑Inspect tires for wear and check air pressure, including spare.
❑Check exhaust system for leaks, damage, loose parts and foreign material.
❑Check battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers, heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect engine air filter.
❑Inspect half shaft dust boots, if equipped.
❑Check shocks and struts and other suspension components for leaks and damage.
❑Inspect steering and linkage.
❑Inspect accessory drive belt(s).
❑Inspect clutch operation, if equipped.
Scheduled Maintenance Guide
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A
ABS (see Brakes) .....................244
Accessory delay ..........................91
AdvanceTrac ..............................246
Air cleaner filter ...............348, 353
Air suspension ...........................252
description ..............................252
Airbag supplemental
restraint system ........173, 177, 179
and child safety seats ............175
description ..............173, 177, 179
disposal ....................................182
driver airbag ............175, 178, 180
indicator light .................177, 182
operation .................175, 178, 180
passenger airbag .....175, 178, 180
side airbag ...............................177
Antifreeze
(see Engine coolant) ................328
Anti-lock brake system
(see Brakes) ..............................244
Anti-theft system ..............132, 136
arming the system ..................136
disarming a triggered
system .....................................137
Armrests ....................................142
Audio system (see Radio) .........39
Automatic transmission
driving an automatic
overdrive .................................256
fluid, adding ............................348
fluid, checking ........................348
fluid, refill capacities ..............354
fluid, specification ..................354
Auxiliary input jack (Line in) ....46
Auxiliary power point .................87Axle
lubricant specifications ..........354
refill capacities ........................354
B
Battery .......................................326
acid, treating emergencies .....326
jumping a disabled battery ....296
maintenance-free ....................326
replacement, specifications ...353
servicing ..................................326
Belt-Minder.............................169
Booster seats .............................198
Brakes ........................................243
anti-lock ...................................244
anti-lock brake system (ABS)
warning light ...........................244
fluid, checking and adding ....347
fluid, refill capacities ..............354
fluid, specifications .................354
lubricant specifications ..........354
parking ....................................245
shift interlock ..................254–255
Bulbs ............................................76
C
Capacities for refilling fluids ....354
Car2UHome Automation
System .......................................101
Cargo cover ...............................112
Cargo management system ......111
Cassette tape player ...................39
Cell phone use ..............................9
Changing a tire .........................286
Child safety seats ......................187
in front seat ............................188
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in rear seat ..............................188
LATCH .....................................191
recommendations ...................185
Child safety seats - booster
seats ...........................................198
Cleaning your vehicle
engine compartment ..............312
instrument panel ....................313
interior .............................314–315
plastic parts ............................312
washing ....................................310
waxing .....................................311
wheels ......................................311
wiper blades ............................313
Clock adjust
AM/FM/CD .................................41
Compass, electronic ....................23
calibration .................................23
set zone adjustment ...........23, 35
Console ........................................86
overhead ..............................85–86
Controls
power seat ...............................143
steering column ........................98
Coolant
checking and adding ..............328
refill capacities ................331, 354
specifications ..........................354
Cruise control
(see Speed control) ....................96
Customer Assistance ................275
Ford Extended Service
Plan ..................................364, 367
Getting assistance outside the
U.S. and Canada .....................306
Getting roadside assistance ...275
Getting the service you
need .........................................302Ordering additional owner’s
literature .................................308
Utilizing the
Mediation/Arbitration
Program ...................................306
D
Daytime running lamps
(see Lamps) ................................72
Dipstick
automatic transmission
fluid ..........................................348
engine oil .................................323
Driving under special
conditions ..................259, 269, 272
sand .........................................270
snow and ice ...........................273
through water .................271, 274
E
Electronic message center ...20, 29
Emergencies, roadside
jump-starting ..........................296
running out of fuel .........296, 340
Emission control system ..........344
Engine ................................358–359
cleaning ...................................312
coolant .....................................328
fail-safe cooling .......................332
idle speed control ...................326
lubrication specifications .......354
refill capacities ........................354
service points ..........................320
starting after a collision .........277
Engine block heater .................241
Engine oil ..................................323
checking and adding ..............323
dipstick ....................................323
Index
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P
Parental MyKey
programming .............................115
Parking brake ............................245
Parts
(see Motorcraftparts) ...........353
Pedals (see Power adjustable
foot pedals) .................................94
Power adjustable foot pedals .....94
Power deployable running
boards ..........................................95
Power distribution box
(see Fuses) .......................279, 282
Power door locks ......................120
Power liftgate ............................107
Power mirrors .............................92
Power point .................................87
Power steering ..........................251
fluid, checking and adding ....347
fluid, refill capacity ................354
fluid, specifications .................354
Power Windows ...........................89
Preparing to drive your
vehicle ........................................253
R
Radio ............................................39
Rear heated seats .....................155
Rear-view camera system .........262
Recommendations for
attaching safety restraints for
children ......................................185
Relays ........................................278
Remote entry system .......124–125illuminated entry ....................129
locking/unlocking
doors ................................125–126
opening the trunk ...................126
panic alarm .............................127
replacement/additional
transmitters .............................129
replacing the batteries ...........128
Reverse sensing system ...........260
Roadside assistance ..................275
Roll stability control .................246
S
Safety Belt Maintenance ..........201
Safety belts
(see Safety restraints) ....159, 161,
163–164, 167
Safety Canopy ...................177, 179
Safety defects, reporting ..........309
Safety restraints ...............159, 161,
163–164, 166–167
Belt-Minder...........................169
extension assembly ................168
for adults .........................163–164
for children .............................183
safety belt maintenance .........201
warning light and chime ........169
Safety restraints - LATCH
anchors ......................................191
Safety seats for children ..........187
Safety Compliance
Certification Label ....................359
Satellite Radio Information ........56
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............373
Index
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What Maintenance Schedule
Should You Follow? ................370
Seats ..........................................138
child safety seats ....................187
cleaning ...................................316
climate control ........................147
heated ......................................155
memory seat ...................127, 145
SecuriCode keyless entry
system ........................................130
SecuriLock passive anti-theft
system ................................132–133
Servicing your vehicle ..............318
Setting the clock
AM/FM single CD .....................41
Snowplowing .................................6
SOS Post Crash Alert ...............182
Spark plugs, specifications ......353,
358–359
Special notice
utility-type vehicles ....................6
Specification chart, lubricants .354
Speed control ..............................96
Stability system .........................246
Starting a flex fuel vehicle .......240
Starting your vehicle ........237–240
jump starting ..........................296
Steering wheel
controls ......................................98
tilting .........................................84
SYNC..........................................59
T
Third-row power fold seat .......158
Tilt steering wheel ......................84Tire Pressure Monitoring
System (TPMS)
Driving .....................................270
Tires, Wheels and Loading ....219
Warning Displays ..........12, 26, 35
Tires ...........................204–206, 286
alignment ................................213
care ..........................................209
changing ..........................286, 290
checking the pressure ............209
inflating ...................................207
label .........................................218
replacing ..................................211
rotating ....................................213
safety practices .......................212
sidewall information ...............214
snow tires and chains ............223
spare tire .................................286
terminology .............................206
tire grades ...............................205
treadwear ........................205, 209
Towing .......................................231
recreational towing .................236
trailer towing ..........................231
wrecker ....................................300
Transmission .............................256
brake-shift interlock
(BSI) ................................254–255
fluid, checking and adding
(automatic) .............................348
fluid, refill capacities ..............354
lubricant specifications ..........354
Turn signal ..................................74
U
Universal garage door
opener ........................................101
USB port ......................................48
Index
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