Introduction 4
Instrument Cluster 18
Warning lights and chimes 18
Gauges 23
Message center 25
Entertainment Systems 34
AM/FM stereo with CD/MP3 34
Auxiliary input jack (Line in) 42
USB port 44
Satellite radio information 48
Navigation system 51
SYNC51
Climate Controls 52
Dual automatic temperature control 52
Rear window defroster 56
Lights 57
Headlamps 57
Turn signal control 61
Bulb replacement 63
Driver Controls 69
Windshield wiper/washer control 69
Steering wheel adjustment 70
Power windows 76
Mirrors 77
Speed control 79
Moon roof 82
Locks and Security 95
Keys 95
Locks 101
Anti-theft system 111
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Seating and Safety Restraints 115
Seating 115
Safety restraints 127
Airbags 142
Child restraints 157
Tires, Wheels and Loading 175
Tire information 177
Tire inflation 179
Tire Pressure Monitoring System (TPMS) 193
Vehicle loading 198
Trailer towing 205
Recreational towing 210
Driving 211
Starting 211
Brakes 216
AdvanceTrac219
Transmission operation 227
Reverse sensing system 229
Rear-view camera system 231
Roadside Emergencies 246
Getting roadside assistance 246
Hazard flasher control 248
Fuel pump/High voltage shut-off switches 248
Fuses and relays 250
Changing tires 257
Wheel lug nut torque 268
Jump starting 269
Wrecker towing 273
Customer Assistance 275
Reporting safety defects (U.S. only) 282
Reporting safety defects (Canada only) 282
Cleaning 283
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new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towingin theTires, Wheels and Loadingchapter.
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
HYBRID OPERATION
This hybrid vehicle combines electric and gasoline propulsion without
compromise, to provide breakthrough performance and efficiency. It
requires no special fuels and never has to be plugged in. Familiarizing
yourself with these unique characteristics will help ensure optimal
performance from your new vehicle.
Normal vehicle operation
Starting:Turn the ignition key to the start position while your vehicle is
in P (Park). A green vehicle symbol (called the Ready Indicator Light)
will appear in the lower right corner of the instrument cluster to indicate
the vehicle is on. This indicator will remain on while the vehicle is on,
whether the engine is running or not, to indicate the vehicle is capable of
movement (using its electric motor, engine, or both). The message
center on the cluster will also momentarily displayReady to Drive
when the vehicle is successfully started. The vehicle’s computer will
determine if an engine start is required. Typically, the engine will not
start unless the vehicle is cold, a climate control change is requested, or
the accelerator is depressed.
Note:You may notice higher engine speeds upon start-up. This
temporary condition is normal and necessary to heat up the cabin and
minimize emissions.
Driving:The gas engine automatically starts and stops to provide power
when it’s needed and to save fuel when it’s not. While coasting at low
speeds, coming to a stop, or standing, the gas engine normally shuts
down and the vehicle operates in electric-only mode. Conditions that
may cause the engine to start up or remain running include:
•Considerable vehicle acceleration
•Vehicle speed above 40 mph (65 km/h)
•Ascending a hill
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Question Answer
What is the fan noise I hear
from the rear of my hybrid?The fan noise comes from two fans
located inside the high voltage battery.
These fans turn on when the battery
requires cooling air. The fan speed, and
associated noise level, will change
according to both the amount of cooling
required and the speed of the vehicle to
maintain good performance.
How far can I go in Electric
Drive if I run out of gas?Running out of gas is not recommended.
However, you may be able to go about
one mile, driving at 30 mph (48 km/h), if
the battery has a normal state of charge.
What is the engine oil
change service interval?The engine oil should be changed every
10,000 miles (16,000 km) under normal
operating conditions. See theScheduled
Maintenance Guidechapter.
Can I put E10 or E85 in my
vehicle, and how will it
affect my fuel economy?Your hybrid vehicle can use E10 (10%
ethanol, 90% gasoline) fuel, but you may
notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle
is not designed to use E85 (85% ethanol).
How long will my high
voltage battery last? Does it
need maintenance?The high voltage battery system is
designed to last the life of the vehicle and
requires no maintenance.
Can you charge the battery
with a plug into an A/C
outlet?There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle.
Can I tow the hybrid
behind my motor home
with all four wheels down?Yes. Your hybrid vehicle can be
“flat-towed” without modification. See the
Recreational towingsection in theTires,
Wheels and Loadingchapter for more
information.
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DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger seatbelts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
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High engine or high motor
electronic coolant temperature:
Illuminates when the engine coolant
or motor electronics coolant temperature is high. The message center
displays HIGH ENGINE TEMPERATURE / HIGH MOTOR
TEMPERATURE when the engine coolant or motor electronics are
overheating. Stop the vehicle as soon as safely possible, turn off the
engine, and let it cool. Check the coolant and coolant level. If the light
and message stays on or continues to turn on after the vehicle warms
up, contact your authorized dealer as soon as possible. Continuing to
drive with an overheated engine can cause serious engine damage. This
indicates a problem with the engine or a related component. Refer to
Engine coolant and motor/electronics coolantin theMaintenance
and Specificationschapter.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
AdvanceTrac:Flashes
momentarily when the
AdvanceTrac/traction control is
active. If the light remains on, have
the system serviced immediately, refer to theDrivingchapter for more
information.
AdvanceTracoff:Illuminates solid
when the traction control has been
disabled by the driver. Flashes for
3 seconds and turns solid when
trailer sway is disabled by driver.
Refer to theDrivingchapter for more information.
Low tire pressure warning:
Illuminates when your tire pressure
is low. If the light remains on at
start up or while driving, the tire
pressure should be checked. Refer
toInflating your tiresin theTires, Wheels and Loadingchapter. When
the ignition is first turned to on, the light will illuminate for three
seconds to ensure the bulb is working. If the light does not turn on or
begins to flash, have the system inspected by your authorized dealer. For
more information on this system, refer toTire pressure monitoring
system (TPMS)in theTires, Wheels and Loadingchapter.
OFF
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BRAKE FLUID LEVEL LOW— Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer toBrake
fluidin theMaintenance and Specificationschapter.
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle have low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the Tire
Pressure Monitoring System is malfunctioning. If the warning stays on or
continues to come on, have the system inspected by your authorized
dealer.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. If the warning stays on or continues to come on, have
the system inspected by your authorized dealer
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 10% or less.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%.
MYKEY ACTIVE DRIVE SAFELY— Displayed at startup when
MyKey™ is in use. Refer toMyKey™in theLocks and Securitychapter
for more information.
KEY COULD NOT PROGRAM— Displayed when an attempt is made
to program a spare key using two existing MyKeys. Refer toMyKey™in
theLocks and Securitychapter for more information.
VEHICLE SPEED 80 MPH MAX— Displayed when a MyKey™ is in
use and the Admin has enabled the MyKey speed limit and the vehicle
speed is 80 mph (130 km/h). Refer toMyKey™in theLocks and
Securitychapter for more information.
SPEED LIMITED TO 80 MPH— Displayed when starting the vehicle
and MyKey™ is in use and the MyKey speed limit is on. Refer to
MyKey™in theLocks and Securitychapter for more information.
CHECK SPEED DRIVE SAFELY— Displayed when a MyKey™ is in
use and the optional setting is on and the vehicle exceeds a preselected
speed. Refer toMyKey™in theLocks and Securitychapter for more
information.
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Rear window wiper/washer controls
For rear wiper operation, rotate the
rear window wiper and washer
control to the desired position.
Select:
2 — Normal speed operation of rear
wiper.
1 — Intermittent operation of rear
wiper.
O (off) — Rear wiper and washer off.
For rear wash cycle, rotate (and hold as desired) the rear wiper/washer
control to either
position.
From either position, the control will automatically return to the INT 2
or O (off) position.
TILT STEERING WHEEL
To adjust the steering wheel:
1. Pull down the steering column tilt
lever.
2. Move the steering wheel up or
down until you find the desired
location.
3. Push the steering column tilt
lever up. This will lock the steering
wheel in position.
WARNING:Never adjust
the steering wheel when the
vehicle is moving.
Driver Controls
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