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the roof, or in the overhead console area) or in the extreme corners of
the rear package tray, near your audio speakers. It is not recommended
that you stow the IA key in these locations. If you move the IA key to a
location where it has been detected before and you still see the NO KEY
DETECTED message, your IA key’s battery may be low or you may be in
an area with excessive radio frequency interference. If this occurs, you
can use the back-up method to start your vehicle (see below).
Back-up method of starting:Your IA key uses a radio frequency signal
to communicate with your vehicle and authorize your vehicle to start
when you press the START/STOP button and apply the brake pedal. If
excessive radio frequency interference is present in the area, or if the
battery in your IA key is low, it may be necessary to start your car by
inserting the IA key in the back-up slot, located in the center console.
Insert the IA key into the slot with buttons facing out and with key ring
up. After inserting the IA key into the back-up slot, use the
START/STOP button and brake pedal to start your vehicle as usual. The
vehicle should respond normally as long as the IA key is in the back-up
slot. Once the vehicle is started, the IA key can be removed from the
back-up slot, if desired.
Fast restart feature:The Fast Restart feature allows you to re-start
your vehicle within 20 seconds of switching the vehicle off, if a valid IA
key is not present when the vehicle is switched off. When you switch
your vehicle off without an IA key in the passenger compartment or
trunk, the message RESTART NOW OR KEY IS NEEDED will be
displayed in the message center. You can re-start the vehicle (by
applying the brake pedal and pressing the START/STOP button) for up
to 20 seconds, even though the IA key is not present. After 20 seconds
have expired, you can no longer start your vehicle without the IA key
present inside the vehicle.
Switching the vehicle off when not in P (Park):It is recommended
that you shift into the P (Park) position before switching your vehicle
off. If you switch your vehicle off with the shifter in any position other
than P (Park), the message SHIFT TO PARK will be displayed in the
message center. If the vehicle is left in this state, your key in ignition
chime will activate when the driver door is opened, and you may drain
your vehicle’s battery. In order to avoid draining your battery, it is
recommended that you always shift to P (Park) before or immediately
after switching your vehicle off.
Absence of the intelligent access key:Once the vehicle has started,
the vehicle will remain running until being turned off by the
START/STOP button, even if the IA key is no longer found in the vehicle.
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factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer toWarning lights and
chimesin theInstrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an anti-lock braking system (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. Noise from the ABS pump motor and
brake pedal pulsation may be observed during ABS braking and the
brake pedal may suddenly travel a little farther as soon as ABS braking is
done and normal brake operation resumes. These are normal
characteristics of the ABS and should be no reason for concern.
Using ABS
When hard braking is required, apply continuous force on the brake
pedal. Do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle’s stopping
distance. The ABS will be activated immediately, allowing you to retain
steering control during hard braking and on slippery surfaces. However,
the ABS does not decrease stopping distance.
Brake assist
The brake assist system provides full braking force during panic braking
situations. It detects a rapid application of the brake pedal and uses the
ABS system to achieve maximum braking pressure. Once a panic brake
P!
BRAKE
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Electronic stability control (ESC)
Electronic stability control (ESC) may enhance your vehicle’s directional
stability during adverse maneuvers, for example when cornering severely
or avoiding objects in the roadway. ESC operates by applying brakes to
one or more of the wheels individually and, if necessary, reducing engine
power if the system detects that the vehicle is about to skid or slide
laterally.
During ESC events the stability control light in the instrument cluster
will flash.
Certain adverse driving maneuvers may activate the ESC system, which
include but are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
The electronic stability control system may be deactivated in certain
situations. See theSwitching off AdvanceTracwith RSCsection
following.
Roll Stability Control™ (RSC)
Roll Stability Control™ (RSC) may help to maintain roll stability of the
vehicle during adverse maneuvers. RSCoperates by detecting the
vehicle’s roll motion and the rate at which it changes and by applying the
brakes to one or more wheels individually.
During an event that activates RSCthe stability control light in the
instrument cluster will flash.
Certain adverse driving maneuvers may activate the RSCsystem, which
include:
•Emergency lane-change
•Taking a turn too fast
•Quick maneuvering to avoid an accident, pedestrian or obstacle
The RSCsystem may be deactivated in certain situations. See the
Switching off AdvanceTracwith RSCsection following.
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TRAILER SWAY CONTROL
When properly equipped, trailer sway control will use the vehicle’s
AdvanceTracwith RSCsystem to detect and help reduce trailer sway
by applying brake force at individual wheels and, if necessary, by
reducing engine power. Trailer sway control is only enabled above
40 mph (64 km/h).
WARNING:Trailer sway control does not prevent a trailer from
swaying. It mitigates the sway from increasing once it has
occurred. If you are experiencing trailer sway, it is likely that the
trailer is improperly loaded for the correct tongue weight or the speed
of the vehicle and trailer is too high. Pull the vehicle-trailer over to a
safe location to check the trailer weight distribution and tongue load,
and reduce speed to a safe level while towing. If trailer sway is
experienced, SLOW DOWN.
During trailer sway control events, the stability control light in the
instrument cluster will flash momentarily. The message center will also
displayTRAILER SWAY REDUCE SPEED.In some cases when trailer
sway is detected, the vehicle speed is too high and may be at or above a
speed at which trailer sway will grow continuously. This may cause the
system to activate multiple times, and you may experience a slight
deceleration of the vehicle.
Disabling trailer sway control
Trailer sway control can be disabled during any key cycle. Refer to
Message centerin theInstrument Clusterchapter for more information.
Note that even if it was disabled before turning off the vehicle, trailer
sway control will be re-enabled at each new key cycle.
WARNING:Turning off trailer sway control increases the risk of
loss of vehicle control, serious injury, or death. Ford does not
recommend disabling this feature except in situations where speed
reduction may be detrimental (e.g., hill climbing), the driver has
significant trailer towing experience, and can control trailer sway and
maintain safe operation.
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Objects are getting closer to your vehicle as they move from the green
zone (4) to the yellow (3) or red zones (2). Use the side mirrors and
rearview mirror to get better coverage on both sides and rear of the
vehicle.
Visual park aid alert (if equipped)
Visual park aid alert allows the driver to see the area that is causing the
reverse sensing system to beep. The visual alerts are red, yellow or green
highlights which appear on top of the video image when an object is
detected by the reverse sensing system. The visual alert will highlight
the closest object detected by the reverse sensing system. The reverse
sensing alert can be disabled and if visual park aid alert is enabled,
highlighted areas will still be displayed.
To turn this feature on or off when the vehicle is not in R (Reverse), do
the following on the touchscreen:
1. Select Menu
2. Select Vehicle
3. Select Rear View Camera
The visual park aid alert options are ON and OFF.
To turn this feature on or off when the vehicle is in R (Reverse), select
Menu. The visual park aid alert options are ON and OFF.
Note:The reverse sensing system is not effective at speeds above 3 mph
(5 km/h) and may not detect certain angular or moving objects.
Manual zoom
The manual zoom feature assists drivers with connecting their vehicle to
a trailer for the purpose of towing. It allows the driver to manually zoom
closer to an object behind the vehicle. The zoomed image keeps the
bumper in the image to provide a reference.
Press
orto manually adjust the zoom levels. You can choose from
OFF, Level 1, Level 2 and Level 3. The selected level will appear between
the buttons (i.e. Level 1). When activating manual zoom mode, the
system always starts from OFF.
When enabled, Level 1, Level 2, or Level 3 will only be active while the
vehicle is in R (Reverse). The feature disables outside of R (Reverse)
and must be re-enabled the next time the vehicle shifts into R (Reverse).
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When manual zoom is enabled, only
the centerline will be shown.
Rear camera delay
After shifting out of R (Reverse) and into any gear other than P (Park),
the image will remain until the vehicle speed reaches five mph (8 km/h).
This will only occur if the rear camera delay feature is on, or until any
radio button is selected.
The default setting for the rear camera delay is ON. To turn this feature
on or off when the vehicle is not in R (Reverse), do the following:
1. Select Menu
2. Select Vehicle
3. Select Rear View Camera
The rear camera delay options are ON and OFF.
To turn this feature on or off when the vehicle is in R (Reverse), select
Menu. The rear camera delay options are ON and OFF. Refer to the
touchscreen supplement for more information.
The camera lens for the reverse camera system is located on the liftgate.
Keep the lens clean so the video image remains clear and undistorted.
Clean the lens with a soft, lint-free cloth and non-abrasive cleaner.
When towing, the reverse camera system will only see what is being
towed behind the vehicle. This might not provide adequate coverage as it
usually provides in normal operation and some objects might not be
seen.
Fixed guidelines, visual park aid alert and manual zoom features are only
available when the vehicle is in R (Reverse).
If the vehicle is in R (Reverse) and the liftgate is ajar, no rear video
camera features will be displayed. A message will be displayed on the
touchscreen if the liftgate is ajar.
After activating or deactivating a rear video camera feature, the
touchscreen will show a preview of the feature(s) selected.MenuZoom
{zoom
level}
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The following table lists possible causes and actions for this message
being displayed:
The surface of the radar is
dirty or obstructed in some
wayClean the fascia area in front of the radar,
either side, or remove obstruction.
The surface of the radar is
not dirty or obstructedDrive normally in traffic for a few minutes
to allow the radar to detect that it is no
longer blocked.Note:The vehicle must
be in D (Drive) and a few vehicles must
pass so that the BLIScan clear a
blocked state.
Heavy rainfall or heavy
snowfall is interfering with
the radar signalsNo action required by the driver. The
system will automatically reset to an
unblocked state once the rainfall/snowfall
rate decreases or stops. Do not use BLIS
and/or CTA in heavy rainfall or heavy
snowfall.
Due to the nature of radar technology, it is possible to get a blockage
warning and not be blocked. This is rare and known as a false blockage
warning. A false blocked condition will either self clear or clear after a
key cycle.
Trailer tow false alerts
When towing a trailer, the sensors may detect the trailer thus causing a
false alert. It may be desirable to turn the BLISoff if the false alerts
become annoying.
Day and night brightness
The BLISand/or CTA alert will automatically dim when the headlamp
switch is in PARK, ON, or AUTO ON and night time darkness has been
detected by the sun sensor.
ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a full-time all-wheel drive (AWD)
system. The AWD system is an active system, meaning it not only
responds to wheel slip between the front and rear axles but also has the
ability to anticipate wheel slip and transfer torque to the rear wheels
before slip occurs. The AWD system is active all the time and requires no
input from the operator.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
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