2011 FORD EDGE flat tire

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
289
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare tire is in use. To restore the full functionality
of the monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat serviced by an authorized dealer in order to prevent damage
to the TPMS sensors, refer toTire pressure monitoring system
(TPMS)in theTires, Wheels and Loadingchapter. Replace the spare
tire with a road tire as soon as possible. During repairing or replacing of
the flat tire, have the authorized dealer inspect the TPMS sensor for
damage.
WARNING:The use of tire sealants may damage your tire
pressure monitoring system (TPMS) and should not be used.
However, if you must use a sealant, the TPMS sensor and valve stem
on the wheel must be replaced by an authorized Ford dealer.
WARNING:Refer toTire pressure monitoring system (TPMS)
in theTires, Wheels and Loadingchapter for important
information. If the tire pressure monitor sensor becomes damaged, it
will no longer function.
Dissimilar spare tire/wheel information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
Roadside Emergencies
300
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

3. Align the slot on top of the jack
with the sheet metal flange
indicated by the jack locator triangle
next to the tire you are changing.
Turn the jack handle clockwise until
the wheel is completely off the
ground.
4. Remove the lug nuts with the lug
wrench.
5. Replace the flat tire with the
spare tire, making sure the valve
stem is facing outward. Reinstall the
lug nuts until the wheel is snug
against the hub. Do not fully tighten
the lug nuts until the wheel has
been lowered.
6. Lower the wheel by turning the
jack handle counterclockwise.
7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
Stowing the flat/spare tire and jack
1. Fully collapse the jack, fold the wrench socket into the handle and
place them both into the bag making sure to secure the tabs.
2. Place the jack assembly in the spare tire well aligning it with the two
vertical studs.
3. Place the tire in the spare tire well over the jack assembly.
1
4 3
2 5
Roadside Emergencies
305
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

If you are stowing a flat 22 inch tire and wheel assembly,
temporarily remove the load floor, plastic stowage bins (if equipped), and
the foam load floor supports to make space for the 22 inch tire and
wheel assembly. Place the 22 inch tire & wheel assembly in the spare tire
well with the valve stem facing down. Rotate the tire until the jack
assembly is able to protrude through a wheel opening. Replace the
plastic stowage bins (if equipped) and foam load floor supports around
the 22 inch tire and wheel assembly.
If you are stowing a flat tire,place the tire in the spare tire well with
the valve stem facing down. Rotate the tire until the jack assembly is
able to protrude through a wheel opening.
If you are stowing the spare tire,place the spare in the spare tire
well in its original position.
4. Secure the wheel by replacing the washer and the wing nut and
turning the wing nut clockwise.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque within 100 miles (160 km)
after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Lug nut socket
size/Bolt sizeWheel lug nut torque*
ft-lb N•m
Lug nut socket size:
34
inch (19 mm) hex
Bolt size:12x20100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Roadside Emergencies
306
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle may reduce fuel economy at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example; bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
Maintenance and Specifications
353
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers and pins under vehicle are
covered with grease to prevent rust.
•Move vehicles at least 25 feet (8 m) every 15 days to lubricate
working parts and prevent corrosion.
Removing vehicle from storage
When your vehicle is ready to come out of storage, do the following:
•Wash your vehicle to remove any dirt or grease film build-up on
window surfaces.
•Check windshield wipers for any deterioration.
•Check under the hood for any foreign material that may have collected
during storage (mice/squirrel nests).
•Check the exhaust for any foreign material that may have collected
during storage.
•Check tire pressures and set tire inflation per the Tire Label.
•Check brake pedal operation. Drive the vehicle 15 ft (4.5 meters) back
and forth to remove rust build up.
•Check fluid levels (including coolant, oil and gas) to make sure there
are no leaks, and fluids are at recommended levels.
•If the battery was removed, clean the battery cable ends and inspect.
If you have any concerns or issues, contact your authorized dealer.
Maintenance and Specifications
362
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford, Lincoln, and Mercury owners have discovered
the powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in
the U.S. and CanadaIt’s the only extended service plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
373
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)

easy access/easyout
feature .....................................156
front seats .......................151, 154
heated ......................................161
memory seat ...................134, 155
Second-row power fold seat ....158
SecuriCode keyless entry
system ........................................140
SecuriLock passive anti-theft
system ........................................141
Servicing your vehicle ..............329
Setting the clock .........................49
SOS Post Crash Alert ...............191
Spare tire
(see Changing the Tire) ...........303
Spark plugs, specifications ......363,
367
Specification chart,
lubricants ...................................364
Speed control ..............................95
Starting your vehicle ........243–245
jump starting ..........................307
push button start system .......246
Steering wheel
controls ....................................105
tilting .........................................89
T
Tilt steering wheel ......................89
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....226
Tires ...........................211–212, 300
alignment ................................219
care ..........................................215changing ..........................300, 303
checking the pressure ............215
inflating ...................................213
label .........................................225
replacing ..................................217
rotating ....................................219
safety practices .......................218
sidewall information ...............220
snow tires and chains ............230
spare tire .........................300, 303
terminology .............................212
tire grades ...............................212
treadwear ........................211, 216
Touchscreen features
(climate) ......................................69
Towing .......................................238
recreational towing .................242
trailer towing ..........................238
wrecker ....................................311
Transmission .............................260
brake-shift interlock (BSI) ....258
fluid, checking and adding
(automatic) .............................357
fluid, refill capacities ..............364
lubricant specifications ..........364
Turn signal ..................................79
U
Universal garage door
opener ........................................108
V
Vehicle Identification Number
(VIN) ..........................................368
Vehicle loading ..........................231
Ventilating your vehicle ...........248
Index
402
2011 Edge(edg)
Owners Guide, 1st Printing
USA(fus)