2011 FORD EDGE phone

The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Assistance Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
Customer Assistance
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If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Guide
French Owner’s Guides can be obtained from your authorized dealer or
by contacting Helm, Incorporated using the contact information listed
previously in this section.
Customer Assistance
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Cleaning
For dirt, use a vacuum cleaner then use a clean, damp cloth or soft
brush.
For routine cleaning, wipe the surface with a soft, damp cloth. For more
thorough cleaning, wipe the surface with a mild soap and water solution.
•Clean spills as quickly as possible.
•Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather.
•Do not spill coffee, ketchup, mustard, orange juice or oil-based
products on the leather as they may permanently stain the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl or plastics.
Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
Conditioning
Bottles of King RanchLeather Conditioner are available at the King
RanchSaddle Shop. Visit the website atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King RanchLeather Conditioner, use another premium
leather conditioner.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth.
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Cleaning
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Lifestyle
•Ash cup / coin holder•Roof rack and carriers*
•Navigation*•Rear bumper protector*
•Cross bars and roof rails•Cargo net*
•SUV camping tent*
•Trailer hitches, wiring harnesses and accessories
•Cargo organization and management
Peace of mind
•Remote start•Windshield wiper shaker*
•Keyless entry keypad•Back up camera*
•Cargo security shade•Vehicle tracking and recovery*
•Wheel locks•Protective seat covers*
•Bumper and hitch mounted parking sensors*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
Accessories
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A
Accessory delay ..........................93
Adaptive Cruise Control .............97
AdvanceTrac ..............................252
Air cleaner filter ...............359, 363
Air conditioning ........60, 62, 64, 66
manual heating and air
conditioning system .................60
Airbag supplemental restraint
system ................176–177, 185, 188
and child safety seats ............178
description ..............177, 185, 188
disposal ....................................191
driver airbag ............179, 185, 189
indicator light .........184, 187, 190
operation .................179, 185, 189
passenger airbag .....179, 185, 189
side airbag ...............................185
All Wheel Drive (AWD),
driving off road .........................281
Antifreeze
(see Engine coolant) ................338
Anti-lock brake system
(see Brakes) ..............................250
Anti-theft system ..............141, 145
arming the system ..........142, 145
disarming a triggered
system .....................................145
Automatic transmission
driving an automatic
overdrive .................................260
fluid, adding ............................357
fluid, checking ........................357
fluid, refill capacities ..............364
fluid, specification ..................364
Selectshift (SST) ....................262
Auxiliary input jack (Line in) ....57Auxiliary power point .................91
Axle
lubricant specifications ..........364
B
Battery .......................................336
acid, treating emergencies .....336
jumping a disabled battery ....307
maintenance-free ....................336
replacement, specifications ...363
servicing ..................................336
Belt-Minder.............................172
Blind Spot Information
System .......................................275
Blind spot mirror ......................274
Booster seats .............................205
Brakes ........................................250
anti-lock ...................................250
anti-lock brake system (ABS)
warning light ...........................251
fluid, checking and adding ....357
fluid, refill capacities ..............364
fluid, specifications .................364
lubricant specifications ..........364
parking ....................................251
shift interlock ..........................258
Bulbs ............................................81
C
Capacities for refilling fluids ....364
Cargo management system ......117
Cargo net ...................................117
Cell phone use ..............................9
Changing a tire .................300, 303
Index
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