911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
SYNCphone features
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Note:The larger the number of songs the system has to index, the
longer indexing will take. Indexing times can vary from device to device.
Search/Play Genre:You can search for and play a specific genre (type)
of music. SYNCwill search all the data from your indexed music and, if
available, will begin to play that type of music.
Note:You can only play genres of music which are present in the
GENRE metadata tags that you have on your digital media player.
Similar music:You can tell the system to play music ‘similar’ to what
you are currently playing from the USB port. SYNCwill use the
metadata information of each indexed song to compile a playlist for you.
Search/play artist/track/album:You can search for a specific
artist/track or album from the music SYNChas indexed through the
USB port.
Refine:This allows you to ‘refine’ your previous commands. For
example, if you told SYNCto search and play all music by a certain
artist, you could then tell SYNCto “refine album” and choose a specific
album from the list to view. If you then select ‘Play’, the system will only
play music from that specific album.
Voice commands while using Line in
While using the Line in feature (Auxiliary input jack), you may
speak the following commands:
•SYNC•Line in
•Bluetooth Audio•Cancel
•Phone•Voice settings
Voice commands when in Bluetooth audio mode
When in Bluetooth audio mode, you may use the following
commands:
•Play•Connections
•Pause•Play next track
•Play previous track
Note:Please refer to your device’s user guide to see if these commands
are supported forBluetoothaudio.
SYNCmedia features
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At any time, you may say these commands:
•SYNC•USB
•Help•Bluetooth Audio
•Line in•Phone
•Voice settings•Read Message
•Cancel
Connecting a digital media player to SYNCvia the USB port
Note:If your digital media player has an ON/OFF switch, ensure that
the device is ON.
1. Plug the device into the vehicle’s USB port.
2. Press AUX repeatedly until SYNCUSB appears in the radio display.
3. Depending on how many digital media files are on your connected
device, INDEXING may appear in the radio display until indexing is
complete. You will then be taken to the PLAY MENU. Press OK.
4. Press
/to cycle through selections of: Play All, Albums, Genres,
Playlists, Tracks, Explore USB, Similar Music and Return.
5. When the desired PLAY MENU selection appears in the radio display,
press OK to build your desired music selection.
What’s playing?
At any time while a track is playing, you can press
or VOICE and say,
“What’s playing?”. SYNCwill read the metadata tags of the playing track
to you (if populated).
USING YOUR MEDIA MENU
SELECT SRC (SOURCE) will allow you to select from various possible
SYNCmedia sources, such as: USB, BT STEREO or LINE IN (Auxiliary
Input jack).
To access the SELECT SRC (SOURCE) within the Media section of
SYNC:
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNCappears.
2. Press MENU to enter the MEDIA MENU.
SYNCmedia features
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Note:Since your USB port allows you to charge your device (if
supported by your device), SYNCwill not automatically change media
modes when something is initially plugged into the USB port. To access
the USB port through your SYNCsystem:
Note:To scroll, press
SEEKor/.
1. Ensure that the desired device is plugged into the USB port and is
turned ON.
2. Press AUX repeatedly until SYNC appears.
3. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
4. Scroll repeatedly until SELECT SRC (Select source) appears in the
radio display.
5. Press OK to confirm and enter the SELECT SRC (Select source).
6. Scroll repeatedly until SYNC USB appears in the radio display.
7. Press OK to confirm. The radio display will read USB CHOSEN.
If the connected device and media content is supported, SYNCwill
begin indexing available media files. NO MEDIA will appear in the radio
display if there are no readable media files for SYNCto play. If there
are readable media files, INDEXING may appear in the radio display. If
Autoplay is ON, SYNCgives you the ability to access media files
randomly as they are indexed. If Autoplay is OFF, indexed media is not
available until the indexing process is complete. After indexing is
complete, the radio display will read INDEXED and SYNCwill take you
to the PLAY MENU.
Note:The time required to complete the indexing process is dependent
upon the size of the media content being indexed.
Note:SYNCis capable of indexing thousands of average size media
files. SYNCwill notify you once maximum indexing file size is reached.
If your playing device becomes disconnected from the USB port at
any time,the display will read USB REMOVED.
Streaming music from your Bluetooth enabled phone
Note:This is a phone dependent feature. Refer to your phone’s user
guide for further information on how to streamBluetoothaudio.
SYNCallows you to stream music from yourBluetoothenabled cellular
phone to play through SYNC.
SYNCmedia features
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To access:
Note:To scroll, press
SEEKor/.
1. Ensure that the desired music is playing on your paired phone and
your phone is inBluetoothaudio streaming mode.
2. Press AUX repeatedly until SYNC appears.
3. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
4. Press OK to access the PLAY MENU.
5. Scroll repeatedly until SELECT SRC (Select source) appears in the
radio display.
6. Press OK to confirm.
7. Scroll repeatedly until BT STEREO appears.
8. Press OK to confirm. The radio display will show the name of the
Bluetoothenabled cellular phone currently connected to SYNC. MEDIA
STREAM will appear in the radio display.
While the music is streaming through your audio system you can also use
the following functions (if supported by your device):
Press
SEEKto access the previous/next track.
Press
to play orto pause the currently playing song.
If your phone becomes disconnected from the system at any time,
the display will read BT DISCONNECTED.
Using Line in (auxiliary input jack) with SYNC
Your vehicle is equipped with an auxiliary input jack which allows you to
plug and play your portable music player over the vehicle speakers.
For exact location of your auxiliary input jack, refer to your vehicle’s
Owner’s guide.
To access:
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
3. Press OK to access the PLAY MENU.
4. Scroll repeatedly until SELECT SRC (Select source) appears in the
radio display.
SYNCmedia features
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5. Press OK to confirm selection.
6. Scroll repeatedly until LINE IN appears in the radio display.
7. Press OK to confirm selection. Ensure that your device is plugged into
the auxiliary input jack and is playing. The radio display will confirm
LINE IN CHOSEN.
Note:If you already have a device connected to the USB port, you
cannot access the LINE IN feature. Some digital media players require
both USB and LINE IN ports to stream data and music separately.
Using the media settings in media menu
SYNCallows you to change the way you listen to your playing media.
Through the media settings menu, you can access Shuffle, Repeat and
Autoplay. To access these settings:
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNCappears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
3. Press OK to access the PLAY MENU.
4. Scroll repeatedly until MEDIA SETTINGS appears in the radio display.
5. Press OK to confirm selection and enter the MEDIA SETTINGS menu.
6. Scroll repeatedly to cycle through:
SHUFFLE:Allows you to shuffle available media files in the current
playlist.
Note:To shuffle all media tracks, you must first select PLAY ALL and
then select SHUFFLE.
REPEAT:Allows you to repeat any song.
AUTOPLAY:Allows you to listen to music which has already been
randomly indexed during the indexing process.
Note:You may also press
SEEKon your audio system to
advance to the previous/next track.
Note:Depending on the amount of files on your device, SYNCmay take
awhile to index all the metadata information.
7. When the desired selection appears in the radio display, press OK.
Note:Once turned on, these menu selections will remain on until they
are turned off. Some digital media players require both USB and LINE IN
ports to stream data and music separately.
SYNCmedia features
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ADVANCED:
•PROMPTS
•LANGUAGES
•DEFAULTS
•MASTER RESET
•INSTALL APPLICATION
•RETURN
Refer to the following sections for further information.
Adding a Bluetooth media device which is in discovery mode
Note:This is a speed dependent feature. Your vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
Note:If your phone supports streamingBluetoothaudio and has already
been paired with SYNCas a phone, you do not have to go through the
pairing process again.
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
3. Press OK to access the PLAY MENU.
4. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
5. Press OK to confirm and enter the SYSTEM SETTINGS menu.
6. Scroll until BT DEVICE appears in the radio display. Press OK to
confirm and enter the BT DEVICE menu.
7. Scroll until ADD DEVICE appears in the radio display. Press OK to
confirm.
8. When FIND SYNC appears in the display, press OK. Follow the
instructions in your device’s user guide to put your phone into discovery
mode. A six digit PIN will appear in the radio display.
9. When prompted on your phone’s display, enter the six digit PIN in the
radio display.
10. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display.
You can now change SYNCsources to BT AUDIO and stream music
from your device.
SYNCmedia features
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Adding a Bluetooth media device which is in discoverable mode
Note:This is a speed dependent feature. Your vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
Note:If your phone supports streamingBluetoothaudio and has already
been paired with SYNCas a phone, you do not have to go through the
pairing process again.
Note:Use this process when your device generates the PIN instead of
SYNC.
Note:To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display followed by PLAY MENU.
3. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
4. Press OK to confirm and enter the SYSTEM SETTINGS menu.
5. Scroll until BT (BLUETOOTH) DEVICES appears in the display. Press
OK to confirm and enter the BT DEVICE menu.
6. Scroll until ADD DEVICE appears in the radio display. Press OK to
confirm.
7. When FIND SYNC appears in your radio display, scroll repeatedly until
FIND DEVICES appears. Press OK to confirm.
8. After the search for active BT DEVICE is complete, scroll to find the
desired device. Press OK to confirm.
9. Refer to your device’s user guide for instructions on how to put your
device into discoverable mode. When your media device gives you a PIN,
enter that PIN into SYNCusing voice commands (or using the 0–9
memory presets on your audio system, if equipped), when prompted.
10. When you have entered your last digit via voice, say “Enter”.
11. When the process is complete, SYNCwill display CONNECTED and
the name of the device will appear in the radio display.
You can now change SYNCsources to BT (BLUETOOTH) AUDIO and
stream music from your device.
Connecting a Bluetooth media device
To connect a previously pairedBluetoothdevice:
Note:To scroll, press
SEEKor/.
SYNCmedia features
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