Customer Assistance 238
Reporting safety defects (U.S. only) 245
Reporting safety defects (Canada only) 245
Cleaning 246
Underbody preservation 252
Maintenance and Specifications 254
Engine compartment 256
Engine oil 258
Battery 260
Engine coolant 263
Fuel information 269
Air filter(s) 289
Part numbers 293
Maintenance product specifications and capacities 294
Engine data 301
Accessories 305
Ford Extended Service Plan 307
Scheduled Maintenance Guide 311
Normal scheduled maintenance and log 316
Index 332
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system or translation in whole or part is not permitted without written
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Copyright © 2010 Ford Motor Company
Table of Contents
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Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Notice to owners of pickup trucks and utility type vehicles
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
Before you drive your vehicle, please read this Owner’s Guide carefully.
Your vehicle is not a passenger car. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of vehicle
control, vehicle rollover, personal injury or death.
Introduction
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WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
If your vehicle is equipped with a Diesel engine, it has a unique cluster,
refer toStarting the enginein your6.0 and 6.4 Liter Power Stroke
Direct Injection Turbo Diesel Owner’s Guide Supplement.
Vehicles with optional message
center:Warning lights called out as
RTT are reconfigurable telltale
(RTT) indicator lights will illuminate
in the optional message center.
These lights function the same as
the other warning lights. If your
vehicle is not equipped with a
message center, the lights will appear on the cluster.
Service engine soon:The service
engine soon indicator light
illuminates when the ignition is first
turned to the on position to check
the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, theService engine soon
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light will stay on until the engine is cranked, then turn itself off if no
malfunctions are present. However, if after 15 seconds the service engine
soon light blinks eight times, it means that the vehicle is not ready for
I/M testing. See theReadiness for Inspection/Maintenance (I/M)
testingin theMaintenance and Specificationschapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II)in theMaintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Electronic throttle control
(RTT):Displays when the engine
has defaulted to a “limp-home”
operation. Report the fault to a
dealer at the earliest opportunity.
Check fuel cap (RTT):Displays
when the fuel cap may not be
properly installed. Continued driving
with this light on may cause the
Service Engine Soon warning light
to come on, refer toFuel filler cap
in theMaintenance and Specificationchapter.
Brake system warning light:To
confirm the brake system warning
light is functional, it will
momentarily illuminate when the
ignition is turned to the on position
when the engine is not running, or in a position between on and start, or
by applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, seek service immediately from your authorized dealer. Illumination
after releasing the parking brake indicates low brake fluid level and the
brake system should be inspected immediately by your authorized dealer.
P!
BRAKE
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WARNING:Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer. Driving extended
distances with the parking brake engaged can cause brake failure and
the risk of personal injury.
Anti-lock brake system:If the
ABS light stays illuminated or
continues to flash, a malfunction has
been detected, have the system
serviced immediately by your
authorized dealer. Normal braking is still functional unless the brake
warning light also is illuminated.
Airbag readiness:If this light fails
to illuminate when the ignition is
turned to on, continues to flash or
remains on, have the system
serviced immediately by your authorized dealer. A chime will sound
when there is a malfunction in the indicator light.
Safety belt:Reminds you to fasten
your safety belt. A Belt-Minder
chime will also sound to remind you
to fasten your safety belt. Refer to
theSeating and Safety Restraints
chapter to activate/deactivate the Belt-Minderchime feature.
Engine oil pressure (RTT):
Displays when the oil pressure falls
below the normal range, refer to
Engine oilin theMaintenance
and Specificationschapter.
Engine coolant temperature
(RTT):Displays when the engine
coolant temperature is high. Stop
the vehicle as soon as possible, switch off the engine and let cool. Refer
toEngine coolantin theMaintenance and Specificationschapter.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
ABS
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Fuel gauge:Indicates
approximately how much fuel is left
in the fuel tank (when the ignition
is in the on position). The fuel
gauge may vary slightly when the
vehicle is in motion or on a grade.
The FUEL icon and arrow indicates
which side of the vehicle the fuel
filler door is located.
Refer toFilling the tankin theMaintenance and Specifications
chapter for more information.
MESSAGE CENTER (IF EQUIPPED)
Your vehicle’s message center is capable of monitoring many vehicle
systems and will alert you to potential vehicle problems and various
conditions with an informational message followed by a long indicator
chime.
The message center display is located in the instrument cluster.
Selectable features (information menu)
Press and release the SELECT/RESET stem, located in the speedometer,
to scroll and reset the following functions. Select or reset the function by
holding the SELECT/RESET stem for more than two seconds.
TRIP A/B
Registers the distance of individual journeys. To reset, press and hold for
less than two seconds.
MILES (km) TO E
This displays an estimate of approximately how far you can drive with
the fuel remaining in your tank under normal driving conditions.
Remember to turn the ignition off when refueling to allow this feature to
correctly detect the added fuel.
The DTE function will display LOW FUEL LEVEL when you have
approximately 50 miles (80 km), to empty. Press the SELECT/RESET
stem to clear this warning message. It will return at approximately
25 miles (40 km), 10 miles (16 km) and 0 miles (0 km) to empty.
DTE is calculated using a running average fuel economy, which is based
on your recent driving history of 500 miles (800 km). This value is not
the same as the average fuel economy display. The running average fuel
economy is re-initialized to a factory default value if the battery is
disconnected.
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XX.X MPG (L/100km)
Average fuel economy displays your average fuel economy in miles/gallon
or liters/100 km.
If you calculate your average fuel economy by dividing distance traveled
by gallons of fuel used (liters of fuel used by 100 kilometers traveled),
your figure may be different than displayed for the following reasons:
•Your vehicle was not perfectly level during fill-up
•Differences in the automatic shut-off points on the fuel pumps at
service stations
•Variations in top-off procedure from one fill-up to another
•Rounding of the displayed values to the nearest 0.1 gallon (liter)
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press the SELECT/RESET stem (press and hold the
SELECT/RESET stem for two seconds in order to reset the function)
after setting the speed control to get accurate highway fuel economy
readings.
MPG (L/km)
This displays instantaneous fuel economy as a bar graph ranging from↓
poor economy to↑excellent economy.
Your vehicle must be moving to calculate instantaneous fuel economy.
When your vehicle is not moving, this function shows↓, one or no bars
illuminated. Instantaneous fuel economy cannot be reset.
Setup menu (vehicle customization and vehicle system check)
HOLD RESET FOR SETUP MENU
Press and hold the SELECT/RESET stem to get into the setup menu
sequence for the following displays:
Note:When returning to the setup menu and a non-English language
has been selected, HOLD RESET FOR ENGLISH will be displayed to
change back to English. Press and hold the SELECT/RESET stem to
change back to English.
OIL LIFE XXX% HOLD RESET = NEW
This displays the remaining oil life.
An oil change is required whenever indicated by the message center and
according to the recommended maintenance schedule. USE ONLY
RECOMMENDED ENGINE OILS.
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If the message will not reset or clear when pressing the SELECT/RESET
stem, you must address the problem in order to clear the message.
PARK BRAKE ENGAGED— Displayed when the parking brake is
applied (or not fully released).
CHECK BRAKE SYSTEM— Displayed when a fault has been detected
by the ABS module.
SERVICE ADVANCETRAC— Displayed when the AdvanceTrac
system has detected a condition that requires service. Contact your
authorized dealer as soon as possible.
XXX MILES TO E FUEL LEVEL LOW— Displayed as an early
reminder of a low fuel condition.
WIRING FAULT ON TRAILER (if equipped)— Displayed and
accompanied by a single chime if there are certain faults in the vehicle
wiring and trailer wiring/brake system. Refer toTrailer towingin the
Tires, Wheels and Loadingchapter for more information.
TRAILER BRAKE MODULE FAULT (if equipped)— Displayed and
accompanied by a single chime, in response to faults sensed by the TBC.
Refer toTrailer towingin theTires, Wheels and Loadingchapter for
more information.
TRAILER CONNECTED (if equipped)— Displayed when a correct
trailer connection (a trailer with electric trailer brakes) is sensed during
a given ignition cycle. Refer toTrailer towingin theTires, Wheels and
Loadingchapter for more information.
TRAILER DISCONNECTED (if equipped)— Displayed and
accompanied by a single chime when a trailer connection becomes
disconnected, either intentionally or unintentionally, and has been sensed
during a given ignition cycle. Refer toTrailer towingin theTires,
Wheels and Loadingchapter for more information.
BRAKE FLUID LEVEL LOW— Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer toBrake
fluidin theMaintenance and Specificationschapter.
CHECK REAR PARK AID (if equipped)— Displayed when the
transmission is in R (Reverse). Refer toReverse sensing systemin the
Drivingchapter.
LOW TIRE PRESSURE (if equipped)— Displayed when one or more
tires on your vehicle have low tire pressure. Refer toInflating Your
Tiresin theTires, Wheels and Loadingchapter.
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