2011 FORD E-450 179

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FORD E-450 2011 Owners Manual Seating and Safety Restraints 86
Seating 86
Safety restraints 94
Airbags 104
Child restraints 114
Tires, Wheels and Loading 136
Tire information 138
Tire inflation 140
Tire Pressure Monitoring System

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FORD E-450 2011 Owners Manual Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local

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FORD E-450 2011 Owners Manual •current odometer reading
•vehicle identification number (VIN)
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1

•current odometer reading
•vehicle identification number (VIN)
Additional Assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
Customer Assistance
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Owners Guide, 3rd Printing
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FORD E-450 2011 Owners Manual California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 mont

California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the services
you needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
Customer Assistance
245
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FORD E-450 2011 Owners Manual A
Accessory delay ..........................66
AdvanceTrac ..............................194
Airbag supplemental restraint
system ........................................104
and child safety seats ...

A
Accessory delay ..........................66
AdvanceTrac ..............................194
Airbag supplemental restraint
system ........................................104
and child safety seats ............106
description ..............................104
disposal ....................................108
driver airbag ............................106
indicator light .........................108
operation .................................106
passenger airbag .....................106
passenger deactivation
switch ......................................109
Air cleaner filter .......294–295, 298
Ambulance packages ....................7
Antifreeze
(see Engine coolant) ................268
Anti-lock brake system
(see Brakes) ......................191–192
Anti-theft system ........................83
arming the system ....................84
Audio system (see Radio) ...29, 31
Automatic transmission
driving an automatic
overdrive .........................203, 205
fluid, adding ............................288
fluid, checking ........................288
fluid, refill capacities ..............299
fluid, specification ..................299
Auxiliary Input Jack ...................38
Auxiliary power point .................64
Axle
lubricant specifications ..........299
refill capacities ........................299
traction lok ..............................199
B
Battery .......................................265acid, treating emergencies .....265
jumping a disabled battery ....236
maintenance-free ....................265
replacement, specifications ...298
servicing ..................................265
Belt-Minder.............................100
Blind spot mirror ......................213
Booster seats .............................132
Brakes ........................................191
anti-lock ...........................191–192
anti-lock brake system (ABS)
warning light ...........................192
fluid, checking and adding ....287
fluid, refill capacities ..............299
fluid, specifications .................299
lubricant specifications ..........299
parking ....................................192
shift interlock ..........................201
trailer .......................................179
Bulbs ............................................57
C
Capacities for refilling fluids ....299
Cell phone use ............................10
Changing a tire .........................226
Child safety seats ......................118
in front seat ............................118
in rear seat ..............................118
LATCH .....................................122
recommendations ...................116
tether anchorage hardware ...129
Child safety seats - booster
seats ...........................................132
Cleaning your vehicle
engine compartment ..............253
exterior ....................................257
instrument panel ....................254
interior .....................................255
Index
334
2011 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com

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FORD E-450 2011 Owners Manual terminology .............................139
tire grades ...............................139
treadwear ........................138, 145
Towing .......................................171
recreational to

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