2011 FORD CROWN VICTORIA Windows

Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 19
Entertainment Systems 26
AM/FM stereo 26
AM/FM stereo with CD 28
AM/FM stereo cassette with CD 32
AM/FM stereo with in-dash six CD 37
Climate Controls 43
Manual heating and air conditioning 43
Automatic temperature control 44
Rear window defroster 46
Lights 47
Headlamps 47
Turn signal control 52
Bulb replacement 53
Driver Controls 65
Windshield wiper/washer control 65
Steering wheel adjustment 66
Power windows 68
Mirrors 69
Speed control 71
Locks and Security 74
Keys 74
Locks 74
Anti-theft system 82
Table of Contents
1
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
Introduction
11
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

•A small amount of air may be felt from the floor vent regardless of the
air distribution setting that is selected.
During extreme high ambient temperatures when idling stationary for
extended periods of time in gear, it is recommended to run the A/C in
the MAX A/C position reduce blower fan speed from the highest setting
and put the vehicle’s transmission into the park gear position to continue
to receive cool air from your A/C system.
To aid in side window defogging/demisting in cold weather:
1. Select NORM A/C.
2. Adjust the temperature control to maintain comfort.
3. Set the fan speed to HI.
4. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC)
SYSTEM (IF EQUIPPED)
1.OFF:Outside air is shut out and the fan will not operate.
2.AUTOMATIC:Press AUTOMATIC and select the desired temperature
using the temperature controls. The system will automatically determine
fan speed, airflow location, and outside or recirculated air to heat or cool
the vehicle to the selected temperature. The fan speed will remain
automatic unless the thumbwheel is turned all the way to LO.
NORM A/CVENT FLOOR FLR • DEF DEF
HI
LO
MAX A/C
OUTSIDE TEMP AUTOMATICOFF
F
AUTO
1112310
987654
Climate Controls
44
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

During extreme high ambient temperatures when idling stationary for
extended periods of time in gear, it is recommended to run the A/C in
the MAX A/C position reduce blower fan speed from the highest setting
and put the vehicle’s transmission into the park gear position to continue
to receive cool air from your A/C system.
To aid in side window defogging/demisting in cold weather:
1. Select NORM A/C.
2. Adjust the temperature control to maintain comfort.
3. Set the fan speed to HI.
4. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
REAR WINDOW DEFROSTER
The rear defroster control is located
on the instrument panel.
Press the rear defroster control to
clear the rear window of thin ice
and fog. A small LED will illuminate
when the rear defroster is activated.
The ignition must be in the on position to operate the rear window
defroster.
The defroster turns off automatically after a predetermined amount of
time or when the ignition is turned off. To manually turn off the
defroster, press the control again.
Activating the rear window defroster will also activate the heated mirrors
(if equipped). For more information refer toHeated outside mirrorsin
theDriver Controlschapter.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
Climate Controls
46
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

POWER WINDOWS
WARNING:Do not leave children unattended in the vehicle and
do not let children play with the power windows. They may
seriously injure themselves.
WARNING:When closing the power windows, you should verify
they are free of obstructions and ensure that children and/or
pets are not in the proximity of the window openings.
Press and pull the window switches
to open and close windows.
•Press down (to the first detent)
and hold the switch to open.
•Pull up (to the first detent) and
hold the switch to close.
One-touch down
Allows the driver’s window to open fully without holding the control
down. Press the switch completely down to the second detent and
release quickly. The window will open fully. Momentarily press the switch
to any position to stop the window operation.
Window lock
The window lock feature allows only
the driver to operate the power
windows.
To lock out all the window controls
(except for the driver’s) press the
right side of the control. Press the
left side to restore the window
controls.
Accessory delay
With accessory delay, the power window switches and radio may be used
for up to 10 minutes after the ignition switch is turned off or until any
door is opened.
Driver Controls
68
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

You may experience a decrease in peak performance when the engine is
cold when operating on E
85ethanol.
Do not crank the engine for more than 10 seconds at a time as starter
damage may occur. If the engine fails to start, turn the key to off and
wait 30 seconds before trying again.
Do not use starting fluid such as ether in the air intake system. Such
fluid could cause immediate explosive damage to the engine and possible
personal injury.
If you should experience cold weather starting problems on E
85ethanol,
and neither an alternative brand of E
85ethanol nor an engine block
heater is available, the addition of unleaded gasoline to your tank will
improve cold starting performance. Your vehicle is designed to operate
on E
85ethanol alone, unleaded gasoline alone, or any mixture of the two.
SeeChoosing the right fuelin theMaintenance and Specifications
chapter for more information on ethanol.
If the engine fails to start using the preceding instructions (flexible
fuel vehicles only)
1. Press and hold down the accelerator 1/3 to 1/2 way to floor, then
crank the engine.
2. When the engine starts, release the key, then gradually release the
accelerator pedal as the engine speeds up. If the engine still fails to start,
repeat Step 1.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 1 inch (2.5 cm) or adjust the heating or
air conditioning to bring in fresh air.
Driving
177
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
117 50A** Police accessory and PDB (Police
vehicles only)
118 50A** Rear power point or Police
right-hand kick panel accessory
battery feed (Police vehicles only)
201
12ISO relay A/C clutch
202 — Not used
203
12ISO relay Ignition coil
204
12ISO relay PCM
205
12ISO relay Fog lamps (Grand Marquis only)
206
12ISO relay Fuel
207 — Not used
208 — Not used
209
12ISO relay Horn
301 Full ISO relay Starter
302 Full ISO relay Air compressor (non-Police
vehicles only), RUN/ACC relay
(Police vehicles only)
303 Full ISO relay Blower
304 Full ISO relay Rear defrost relay
501 — Not used
502 Diode PCM
503 — Not used
601 20A Circuit
breakerPower seats, Lumbar, Decklid
(Police vehicles only)
602 20A Circuit
breakerRUN/ACC relay feed – Windows,
Decklid (Police vehicles only)
* Mini fuse ** Cartridge fuse
Relays
Relays are located in the power distribution box and should be replaced
by an authorized dealer.
Roadside Emergencies
200
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

WINDOWS AND WIPER BLADES
The windshield, rear and side windows and the wiper blades should be
cleaned regularly. If the wipers do not wipe properly, substances on the
vehicle’s glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, water repellent
coatings, tree sap, or other organic contamination; these contaminants
may cause squeaking or chatter noise from the blades, and streaking and
smearing of the windshield. To clean these items, follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as MotorcraftUltra-Clear Spray Glass
Cleaner (ZC-23), available from your authorized dealer.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
MotorcraftPremium Windshield Washer Concentrate (ZC-32-A) in
the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B,
D, or F)] in Canada, available from your authorized dealer. This
washer fluid contains special solution in addition to alcohol which
helps to remove the hot wax deposited on the wiper blade and
windshield from automated car wash facilities. Be sure to replace
wiper blades when they appear worn or do not function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
Cleaning
224
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)