2011 FORD CROWN VICTORIA Passenger

Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guidethat is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
Notice to owners of Severe Duty vehicles (Crown Victoria only)
Before you drive your vehicle, be sure to read theCrown Victoria
Severe Dutychapter. This chapter contains important operation and
maintenance information.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
Introduction
6
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger seatbelts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
•How fast the vehicle was travelling; and
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
Introduction
7
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
Introduction
11
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

CENTER CONSOLE (IF EQUIPPED)
Your vehicle may be equipped with a variety of console features. These
include:
•Utility compartment
•Power point (inside storage bin)
•Cupholders
•Air vents to the rear seating positions (heat only)
WARNING:Use only soft cups in the cupholder. Hard objects
can injure you in a collision.
AUXILIARY POWER POINT (12V DC)
Power outlets are designed for accessory plugs only. Do not insert
any other object in the power outlet as this will damage the
outlet and blow the fuse. Do not hang any type of accessory or
accessory bracket from the plug. Improper use of the power
outlet can cause damage not covered by your warranty.
The auxiliary power point is located under the cup holder and ashtray
drawer in the center stack. The auxiliary power point for five passenger
vehicles is located in the floor console storage bin.
Do not use the power point for operating the cigarette lighter element (if
equipped).
Note:
Do not plug optional electrical accessories into the cigarette lighter
socket (if equipped). Improper use of the lighter can cause damage not
covered by your warranty, and can result in fire or serious injury.
To prevent the fuse from being blown, do not use the power point(s)
over the vehicle capacity of 12V DC/180W. If the power point or cigar
lighter socket is not working, a fuse may have blown. Refer toFuses and
relaysin theRoadside Emergencieschapter for information on
checking and replacing fuses.
To have full capacity usage of your power point, the engine is required to
be running to avoid unintentional discharge of the battery. To prevent
the battery from being discharged:
•do not use the power point longer than necessary when the engine is
not running,
•do not leave battery chargers, video game adapters, computers and
other devices plugged in overnight or when the vehicle is parked for
extended periods.
Always keep the power point caps closed when not being used.
Driver Controls
67
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

INTERIOR MIRROR
The interior rear view mirror has two pivot points on the support arm
which lets you adjust the mirror up or down and from side to side.
WARNING:Do not adjust the mirror while the vehicle is in
motion.
Automatic dimming interior rear view mirror (if equipped)
The interior rear view mirror has an auto-dimming function. The
electronic day/night mirror will change from the normal (high reflective)
state to the non-glare (darkened) state when bright lights (glare) reach
the mirror. When the mirror detects bright light from behind the vehicle,
it will automatically adjust (darken) to minimize glare.
The mirror will automatically return to the normal state whenever the
vehicle is placed in R (Reverse) to ensure a bright clear view when
backing up.
Do not block the sensors on the front and back of the interior
rear view mirror since this may impair proper mirror
performance.
Note:A rear center passenger and/or raised rear center headrest (if
equipped) may also block the light from reaching the sensor.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
EXTERIOR MIRRORS
Power side view mirrors
WARNING:Do not adjust the mirror while the vehicle is in
motion.
To adjust your mirrors:
1. Rotate the control clockwise to
adjust the right mirror and rotate
the control counterclockwise to
adjust the left mirror.
2. Move the control in the direction
you wish to tilt the mirror.
3. Return to the center position to lock mirrors in place.
Driver Controls
69
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

KEYS
The vehicle is equipped with a master key which will access the vehicle’s
doors, trunk, glove box, ignition and remote trunk release.
POWER DOOR LOCKS
•Press the
control to unlock all
doors.
•Press the
control to lock all
doors.
Smart locks (if equipped)
With the key in any ignition position, and either the driver’s or
passenger’s door open, the doors cannot be locked using the power door
lock switches.
The vehicle may still be locked with the key in the ignition, and
performing one of the following actions:
•Pressing the manual lock button on the door.
•Operating the remote entry transmitter (if equipped).
•Operating the keyless entry keypad (if equipped).
•Operating the driver’s door with a key.
Autolock (if equipped)
This feature automatically locks all vehicle doors when:
•all doors are closed,
•the engine is running,
•you shift into any gear, putting the vehicle in motion, and
•the vehicle’s speed is greater than 3 mph (5 km/h).
Autorelock
The autolock feature repeats when:
•a door is opened and closed while the engine is running,
•you shift into any gear, putting the vehicle in motion, and
•the vehicle’s speed is greater than 3 mph (5 km/h).
Locks and Security
74
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

SEATING
Adjustable head restraints
Your vehicle is equipped with front row outboard head restraints that are
vertically adjustable.
WARNING:To minimize the risk of neck injury in the event of a
crash, the driver and passenger occupants should not sit in
and/or operate the vehicle, until the head restraint is placed in its
proper position. The driver should never adjust the head restraint
while the vehicle is in motion.
The adjustable head restraints
consist of:
•a trimmed energy absorbing foam
and structure (1),
•two steel stems (2),
•a guide sleeve adjust/release
button (3),
•and a guide sleeve unlock/remove
button (4).
To adjust the head restraint, do the following:
1. Adjust the seatback to an upright driving/riding position.
2. Raise the head restraint by
pulling up on the head restraint.
Seating and Safety Restraints
89
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

To adjust the front seatback using
the manual recliner:
•Lift and hold the handle located
on the side of the seat.
•Lean against the seatback to
adjust it to your desired position.
You can recline the seat back or
bring it forward.
•Release the handle when the desired position has been reached.
Adjusting the power front seats (if equipped)
The controls for the power seats are located on the inside of each front
door.
WARNING:Never adjust the driver’s seat or seatback when the
vehicle is moving.
WARNING:Do not pile cargo higher than the seatbacks to avoid
injuring people in a collision or sudden stop.
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
WARNING:Reclining the seatback can cause an occupant to
slide under the seat’s safety belt, resulting in severe personal
injuries in the event of a collision.
WARNING:Sitting improperly out of position or with the seat
back reclined too far can take off weight from the seat cushion
and affect the decision of the passenger sensing system, resulting in
serious injury or death in a crash. Always sit upright against your
seatback, with your feet on the floor.
Seating and Safety Restraints
93
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)