
following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
WARNING:The tire pressure monitoring system is NOT a
substitute for manually checking tire pressure. The tire pressure
should be checked periodically (at least monthly) using a tire gauge,
seeInflating your tiresin this chapter. Failure to properly maintain
your tire pressure could increase the risk of tire failure, loss of control,
vehicle rollover and personal injury.
Changing tires with a TPMS
Each road tire is equipped with
a tire pressure sensor fastened
to the inside rim of the wheel.
The pressure sensor is covered
by the tire and is not visible
unless the tire is removed. The
pressure sensor is located
opposite (180 degrees) from the
valve stem. Care must be taken
when changing the tire to avoid
damaging the sensor.It is
recommended that you always have
your tires serviced by an authorized
dealer.
The tire pressure should be checked
periodically (at least monthly) using
an accurate tire gauge, refer to
Inflating your tiresin this chapter.
Tires, Wheels and Loading
159
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Understanding your tire pressure monitoring system (TPMS)
The tire pressure monitoring system measures pressure in your four road
tires and sends the tire pressure readings to your vehicle. The low tire
pressure warning light will turn on if the tire pressure is significantly low.
Once the light is illuminated, your tires are under-inflated and need to be
inflated to the manufacturer’s recommended tire pressure. Even if the
light turns on and a short time later turns off, your tire pressure still
needs to be checked. Visit www.checkmytires.org for additional
information.
When your temporary spare tire is installed
When one of your road tires needs to be replaced with the temporary
spare, the TPMS will continue to identify an issue to remind you that the
damaged road wheel/tire needs to be repaired and put back on your
vehicle. This includes the optional full-sized matching spare wheel and
tire, as it is intended for temporary use only.
To restore the full functionality of the tire pressure monitoring system,
have the damaged road wheel/tire repaired and remounted on your
vehicle. For additional information, refer toChanging tires with a
TPMSin this section.
Tires, Wheels and Loading
160
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

When you believe your system is not operating properly
The main function of the tire pressure monitoring system is to warn you
when your tires need air. It can also warn you in the event the system is
no longer capable of functioning as intended. Please refer to the
following chart for information concerning your tire pressure monitoring
system:
Low tire pressure
warning lightPossible
causeCustomer action required
Solid warning light Tire(s)
under-inflated1. Check your tire pressure to
ensure tires are properly inflated;
refer toInflating your tiresin
this chapter.
2. After inflating your tires to the
manufacturer’s recommended
inflation pressure as shown on the
Tire Label (located on the edge of
driver’s door or the B-Pillar), the
vehicle must be driven for at least
two minutes over 20 mph
(32 km/h) before the light will
turn off.
Spare tire in
useYour temporary spare tire is in
use. (This includes the optional
full-sized matching wheel and
tire). Repair the damaged road
wheel/tire and reinstall it on the
vehicle to restore system
functionality. For a description on
how the system functions, refer to
When your temporary spare tire
is installedin this section.
TPMS
malfunctionIf your tires are properly inflated
and your spare tire is not in use
and the light remains on, have the
system inspected by your
authorized dealer.
Tires, Wheels and Loading
161
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Low tire pressure
warning lightPossible
causeCustomer action required
Flashing warning
lightSpare tire in
useYour temporary spare tire is in
use. (This includes the optional
full-sized matching wheel and
tire). Repair the damaged road
wheel and re-mount it on the
vehicle to restore system
functionality. For a description of
how the system functions under
these conditions, refer toWhen
your temporary spare tire is
installedin this section.
TPMS
malfunctionIf your tires are properly inflated
and your spare tire is not in use
and the TPMS warning light still
flashes, have the system inspected
by your authorized dealer.
When inflating your tires
When putting air into your tires (such as at a gas station or in your
garage), the tire pressure monitoring system may not respond
immediately to the air added to your tires.
It may take up to two minutes of driving over 20 mph (32 km/h) for the
light to turn off after you have filled your tires to the recommended
inflation pressure.
How temperature affects your tire pressure
The tire pressure monitoring system (TPMS) monitors tire pressure in
each pneumatic tire. While driving in a normal manner, a typical
passenger tire inflation pressure may increase approximately 2 to 4 psi
(14 to 28 kPa) from a cold start situation. If the vehicle is stationary
overnight with the outside temperature significantly lower than the
daytime temperature, the tire pressure may decrease approximately 3 psi
(21 kPa) for a drop of 30°F (17°C) in ambient temperature. This lower
pressure value may be detected by the TPMS as being significantly lower
than the recommended inflation pressure and activate the TPMS warning
light for low tire pressure. If the low tire pressure warning light is on,
visually check each tire to verify that no tire is flat. (If one or more tires
are flat, repair as necessary.) Check air pressure in the road tires. If any
tire is under-inflated, carefully drive the vehicle to the nearest location
where air can be added to the tires. Inflate all the tires to the
recommended inflation pressure.
Tires, Wheels and Loading
162
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

STEERING
To help prevent damage to the power steering system, never hold the
steering wheel at its furthest turning points (until it stops) for more than
a few seconds when the engine is running.
It is also important to maintain a proper power steering fluid level in the
power steering fluid reservoir:
•Do not operate the vehicle with a low power steering pump fluid level.
SeePower steering fluidin theMaintenance and Specifications
chapter.
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the maximum
level, as this may result in leaks from the reservoir. SeePower
steering fluidin theMaintenance and Specificationschapter.
If the power steering system breaks down (or if the engine is off), you
can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
AIR SUSPENSION SYSTEM (IF EQUIPPED)
The air suspension system is designed to improve ride, handling and
general vehicle performance during:
•Certain road conditions
•Steering maneuvers
•Braking
•Accelerations
This system keeps the rear of your vehicle at a constant level by
automatically adding air or releasing air from the springs.
Driving
184
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
Roadside Emergencies
190
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare tire is in use. To restore the full functionality
of the monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat serviced by an authorized dealer in order to prevent damage
to the TPMS sensors, refer toTire pressure monitoring system
(TPMS)in theTires, Wheels and Loadingchapter. Replace the spare
tire with a road tire as soon as possible. During repairing or replacing of
the flat tire, have the authorized dealer inspect the TPMS sensor for
damage.
WARNING:The use of tire sealants may damage your tire
pressure monitoring system (TPMS) and should not be used.
However, if you must use a sealant, the TPMS sensor and valve stem
on the wheel must be replaced by an authorized Ford dealer.
WARNING:Refer toTire pressure monitoring system (TPMS)
in theTires, Wheels and Loadingchapter for important
information. If the tire pressure monitor sensor becomes damaged, it
will no longer function.
Dissimilar spare tire/wheel information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
Roadside Emergencies
201
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Before placing the jack under the vehicle, NOTE the jack location
markings:
JACK LOCATION
The jack location markings can be
foundon the lower outer edge of
the body.
•Locate the jack locator mark (B)
on the body (C) near the tire you
are changing, then place the jack
(D)under the frame (A) of
the vehiclealigning it with the
mark (B).
•Position the jack according to the
following guides and turn the jack
handle clockwise until the wheel
is completely off the ground.
WARNING:To lessen risk
of personal injury, do not
put any part of your body under
the vehicle while changing a tire.
Do not start the engine when your
vehicle is on the jack. The jack is
ONLY meant for changing the tire.
•Never use the rear differential
as a jacking point.
4. Remove the metal lug nuts with the lug wrench.
5. Replace the flat tire/wheel assembly with the spare tire/wheel
assembly, making sure the valve stem is facing outward. Reinstall lug
nuts until the wheel is snug against the hub. Do not fully tighten the lug
nuts until the wheel has been lowered.
A
D
B
C
Roadside Emergencies
206
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)