2011 FORD CROWN VICTORIA battery

ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
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U.S. Ford vehicle customers who require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford vehicle customers call 1-800-241-3673. Customers
will be asked to submit their original receipts.
Vehicles sold in Canada : Getting roadside assistance
Canadian customers who require roadside assistance, call
1–800–665–2006.
Vehicles sold in Canada : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In Canada, the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and benefits may differ from the U.S.
coverage. Please refer to your Warranty Guide or visit our website at
www.ford.ca for information on Canadian services and benefits.
Canadian customers who need to obtain roadside information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
•Press the flasher control and all
front and rear direction signals
will flash.
•Press the flasher control again to
turn them off.
Use it when your vehicle is disabled and is creating a safety hazard for
other motorists.
Note:With extended use, the flasher may run down your battery.
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
22 10A Ignition (ON/START) - Restraint
control module (RCM), Occupant
classification sensor (OCS),
Passenger airbag deactivation
indicator (PADI)
23 15A Multi-function switch
(Flash-to-pass), LCM (High beams)
24 10A Ignition (ON/START) - Passive
anti-theft system (PATS) module,
Powertrain control module (PCM)
relay coil, Fuel relay coil, Ignition
relay coil
25 15A LCM (Park lamps, corner lamps,
license lamps)
26 10A Ignition (ON/START) - Cluster,
LCM, Overdrive cancel switch,
Traction control switch
27 — Not used
28 7.5A Brake signal, LCM (brake
transmission shift interlock), ABS
29 2A Hazard in (Police vehicles only)
30 2A Battery saver (Police vehicles only)
31 5A Key in (LCM)
32 2A Hazard out (Police vehicles only)
33 10A Fire suppression module (if
equipped) (Police vehicles only)
K101 Full ISO relay Window relay, Decklid (Police
vehicles only)
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
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WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A* Ignition switch
2 20A* Spot lights (Police vehicles only)
3 10A* Powertrain control module (PCM)
– keep alive power, Canister vent
4 20A* Fuel relay feed
5 10A* Rear air suspension module
(RASM)
503
502
501
24
23
20
19 22
21302303304
301 207201 202203 204
209
206
208
205602118
114
110
106
102
117
113
109
105
101
116
112
108
104
115
111
107
103
18
16
14
1210
8
6
4
2
17
15
13
119
7
5
3
1 601
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
6 15A* Alternator regulator
7 30A* PCM relay feed
8 20A* Driver’s door module (DDM)
9 15A* Ignition coil relay feed
10 20A* Horn relay feed
11 15A* A/C clutch relay feed
12 20A* Audio (Subwoofer)
25A* Police tray lamps (Police vehicles
only)
13 20A* Instrument panel power point
14 20A* Stop lamp switch
15 15A* Fog lamps (Grand Marquis only),
Police accessory battery feed 1
(Police vehicles only)
16 20A* Heated seats (Grand Marquis
only), Police accessory battery
feed 2 (Police vehicles only)
17 10A* Commercial R/A (Crown Victoria
only)
18 10A* Commercial R/A (Crown Victoria
only)
19 15A* Injectors
20 15A* PCM
21 15A* Powertrain loads and sensors
22 20A* Police power distribution box
(PDB) outputs (Police vehicles
only)
23 20A* Police PDB outputs (Police
vehicles only)
24 10A* Heated mirrors, Rear defrost
indicator
101 40A** Blower relay feed
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
102 50A** Cooling fan
103 50A** Instrument panel (I/P) fuse box
feed #1, I/P fuses 10, 12, 14, 16
and 18
104 50A** Instrument panel (I/P) fuse box
feed #2, I/P fuses 2, 4, 6, 8, 19,
21, 23 and 25
105 30A** Starter relay feed
106 40A** Anti-lock brake system (ABS)
module (Pump)
107 40A** Rear defroster relay feed
108 20A** Cigar lighter (Non-police vehicles
only), Police accessory battery
feed 3 (Police vehicles only)
109 20A** ABS module (Valves)
110 30A** Wiper module
111 50A** Police PDB or Police accessory
battery feed (Police vehicles only)
112 30A** Air suspension compressor
(non-Police vehicles only)
40A** Police PDB relay feed (Police
vehicles only)
113 50A** Police light bar or Police
right-hand kick panel accessory
battery feed (Police vehicles only)
114 50A** Police PDB or Police accessory
battery feed (Police vehicles only)
115 50A** Rear power point or Police
right-hand kick panel accessory
battery feed (Police vehicles only)
116 50A** Police accessory and PDB (Police
vehicles only)
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
117 50A** Police accessory and PDB (Police
vehicles only)
118 50A** Rear power point or Police
right-hand kick panel accessory
battery feed (Police vehicles only)
201
12ISO relay A/C clutch
202 — Not used
203
12ISO relay Ignition coil
204
12ISO relay PCM
205
12ISO relay Fog lamps (Grand Marquis only)
206
12ISO relay Fuel
207 — Not used
208 — Not used
209
12ISO relay Horn
301 Full ISO relay Starter
302 Full ISO relay Air compressor (non-Police
vehicles only), RUN/ACC relay
(Police vehicles only)
303 Full ISO relay Blower
304 Full ISO relay Rear defrost relay
501 — Not used
502 Diode PCM
503 — Not used
601 20A Circuit
breakerPower seats, Lumbar, Decklid
(Police vehicles only)
602 20A Circuit
breakerRUN/ACC relay feed – Windows,
Decklid (Police vehicles only)
* Mini fuse ** Cartridge fuse
Relays
Relays are located in the power distribution box and should be replaced
by an authorized dealer.
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Note:Inspect the wheel pilot hole
prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
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