2011 FORD CROWN VICTORIA service

SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin one of the more demanding
conditions listed below, you will need to have some items maintained
more frequently. If you onlyoccasionallyoperate your vehicle under
these conditions, it is not necessary to perform the additional
maintenance. For specific recommendations, see your dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
Inspect frequently, service as
required– Inspect and lubricate U-joints
– See axle maintenance items under
Exceptions
Every 5,000 miles (8,000 km)– Inspect wheels and related components for abnormal
noise, wear, looseness or drag
– Rotate tires, inspect tires for wear and measure tread
depth
Every 5,000 miles (8,000 km) or
6 months– Change engine oil and filter
– Inspect and lubricate U-joints
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission)
Every 60,000 miles (96,000 km)– Change manual transmission fluid
Scheduled Maintenance
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Extensive idling and/or low-speed driving for long distances as in heavy
commercial use such as delivery, taxi, patrol car or livery
Inspect frequently, service as
required– Replace cabin air filter (if equipped)
– Replace engine air filter
Every 5,000 miles (8,000 km)– Inspect brake system
– Inspect wheels and related components for abnormal
noise, wear, looseness or drag
– Lubricate control arm and steering ball joints if equipped
with grease fittings
– Rotate tires, inspect tires for wear and measure tread
depth
Every 5,000 miles (8,000 km) or
6 months– Inspect and lubricate U-joints
Every 5,000 miles (8,000 km),
6 months or 200 hours of engine
operation– Change engine oil and filter
Every 15,000 miles (24,000 km)– Replace fuel filter (Crown Victoria, Grand Marquis and
Town Car)
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission)
Every 60,000 miles (96,000 km)– Replace spark plugs
Scheduled Maintenance
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Crown Victoria police interceptor & taxi, and Executive Series Town Car
equipped with engine idle hour meter
Inspect frequently, service as
required– Replace cabin air filter (if equipped)
Every 5,000 miles (8,000 km)– Inspect brake system
– Inspect wheels and related components for abnormal
noise, wear, looseness or drag
– Lubricate control arm and steering ball joints if equipped
with grease fittings
– Rotate tires, inspect tires for wear and measure tread
depth
Every 5,000 miles (8,000 km) or
6 months– Inspect and lubricate U-joints
Every 5,000 miles (8,000 km),
6 months or as indicated by
time/mileage calculation– Change engine oil and filter (see description below)
Every 15,000 miles (24,000 km)– Replace fuel filter
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission)
Every 60,000 miles (96,000 km)– Replace spark plugs
Scheduled Maintenance
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Operating in dusty conditions such as unpaved or dusty roads
Inspect frequently, service as
required– Replace cabin air filter (if equipped)
– Replace engine air filter
Every 5,000 miles (8,000 km)– Inspect wheels and related components for abnormal
noise, wear, looseness or drag
– Rotate tires, inspect tires for wear and measure tread
depth
Every 5,000 miles (8,000 km) or
6 months– Change engine oil and filter
– Inspect and lubricate U-joints
Every 15,000 miles (24,000 km)– Replace fuel filter (Crown Victoria, Grand Marquis and
Town Car)
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission)
Every 50,000 miles (80,000 km)– Change manual transmission fluid
Exclusive use of E85 (Flex Fuel Vehicles only)
Every oil change interval– If ran exclusively on E85, fill the fuel tank full with
regular unleaded fuel
Scheduled Maintenance
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EXCEPTIONS
In addition, there are several exceptions to the Normal Schedule. They
are listed below:
Normal vehicle axle maintenance
❑Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axles
are lubricated for life. These fluids are not to be checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle and PTO fluids should be changed anytime the axle and PTO have
been submerged in water. During extended trailer tow operation above 70°F (21°C) ambient and wide open throttle for
extended periods above 45 mph (72 km/h), non-synthetic rear axle fluids should be changed every 3,000 miles
(4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) fluid change interval may be waived if
the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B
or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles (refer to
Maintenance product specifications and capacitiesin theMaintenance and Specificationschapter for details). The axle fluid
should be changed anytime an axle has been submerged in water.
Police/Taxi/Livery vehicle axle maintenance
❑Change rear axle fluid every 100,000 miles (160,000 km). Rear axle fluid change may be waived if the axle was filled
with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add
four ounces (118 mL) of friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles.
The axle fluid should be changed anytime the axle has been submerged in water.
California fuel filter replacement
❑If the vehicle is registered in California, the California Air Resources Board has determined that the failure to perform this
maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful
life. Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified
intervals and to record all vehicle service.
Scheduled Maintenance
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Middle East hot climate specifications
❑If operating conditions are normal and you drive your vehicle under typical, everyday conditionsandyou are using an API
performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mile (12,000 km) normal
service oil change intervals schedule. Vehicles operating in the Middle East, North Africa, Sub-Saharan Africa or locations with
similar climates must follow the oil change interval of 3,000 mile (4,800 km) if the owner is using oils defined by the
American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc.).
❑Edge/MKX AWD only– vehicles operating off-road in sand during high ambient temperatures must replace the AWD
PTU (All-wheel drive Power Transfer Unit) lube every 20,000 miles (32,000 km).
Engine air filter & cabin air filter replacement
❑Engine air filter and cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles operated in these
conditions will require frequent inspection and replacement of the engine air filter and cabin air filter.
Scheduled Maintenance
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Child safety seats - booster
seats ...........................................139
Cleaning your vehicle
engine compartment ..............222
instrument panel ....................224
interior .....................................225
plastic parts ............................223
washing ....................................221
waxing .....................................221
wheels ......................................222
wiper blades ............................224
Climate control (see Air
conditioning or Heating) ............44
Clock adjust
6-CD in dash .............................40
AM/FM .......................................27
AM/FM/CD .................................30
AM/FM/Tape/CD .......................35
Console ........................................67
Controls
power seat .................................93
steering column ........................72
Coolant
checking and adding ..............238
refill capacities ................241, 264
specifications ..........................264
Cooler ........................................275
Cruise control
(see Speed control) ....................71
Cupholder(s) ...............................97
Customer Assistance ................190
Ford Extended Service
Plan ..................................302, 305
Getting assistance outside the
U.S. and Canada .....................217
Getting roadside assistance ...190
Getting the service you
need .........................................213Ordering additional owner’s
literature .................................219
Utilizing the
Mediation/Arbitration
Program ...................................217
D
Daytime running lamps
(see Lamps) ................................48
Defrost
rear window ..............................46
Dipstick
automatic transmission
fluid ..........................................257
engine oil .................................233
Driving under special
conditions ..................................188
through water .........................189
E
Electronic message center .........19
Emergencies, roadside
jump-starting ..........................208
Emergency Flashers .................191
Emission control system ..........254
Engine ........................................267
cleaning ...................................222
coolant .....................................238
fail-safe cooling .......................242
idle speed control ...................236
lubrication specifications .......264
refill capacities ........................264
service points ..................231–232
starting after a collision .........192
Engine block heater .................178
Index
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