2011 DODGE DURANGO ESP

WELCOME FROM CHRYSLER GROUP LLC
Congratulations on selecting your new Chrysler Group LLC vehicle. Be assured that it
represents precision workmanship, distinctive styling, and high quality - all essentials
that are traditional to our vehicles.
Your new Chrysler Group LLC vehicle has characteristics to enhance the driver's control
under some driving conditions. These are to assist the driver and are never a substitute
for attentive driving. They can never take the driver's place. Always drive carefully.
Your new vehicle has many features for the comfort and convenience of you and your
passengers. Some of these should not be used when driving because they take your
eyes from the road or your attention from driving. Never text while driving or take your
eyes more than momentarily off the road.
This guide illustrates and describes the operation of features and equipment that are
either standard or optional on this vehicle. This guide may also include a description of
features and equipment that are no longer available or were not ordered on this vehicle.
Please disregard any features and equipment described in this guide that are not
available on this vehicle. Chrysler Group LLC reserves the right to make changes in
design and specifications and/or make additions to or improvements to its products
without imposing any obligation upon itself to install them on products previously
manufactured.
This User Guide has been prepared to help you quickly become acquainted with the
important features of your vehicle. It contains most things you will need to operate and
maintain the vehicle, including emergency information.
The DVD includes a computer application containing detailed owner's information
which can be viewed on a personal computer or MAC computer. The multimedia DVD
also includes videos which can be played on any standard DVD player (including the
Media Center Touch-Screen Radios). Additional DVD operational information is located
on the back of the DVD sleeve.
For complete owner information, refer to your Owner's Manual on the DVD in the
owner’s kit provided at the time of new vehicle purchase. For your convenience, the
information contained on the DVD may also be printed and saved for future reference.
Chrysler Group LLC is committed to protecting our environment and natural resources.
By converting from paper to electronic delivery for the majority of the user information
for your vehicle, together we greatly reduce the demand for tree-based products and
lessen the stress on our environment.
Vehicles Sold In Canada
With respect to any vehicles sold in Canada, the name Chrysler Group LLC shall be
deemed to be deleted and the name Chrysler Canada Inc. used in substitution
therefore.
INTRODUCTION/WELCOME
2

KEY FOB
Locking And Unlocking The Doors/Liftgate
• Press the LOCK button once to lock all
the doors and the liftgate. Press the
UNLOCK button once to unlock the
driver’s door only and twice within five
seconds to unlock all the doors and
liftgate.
• All doors can be programmed to unlock
on the first press of the UNLOCK
button. Refer to Programmable
Features in this guide.
Power Liftgate
• Press the LIFTGATE button twice within five seconds to power open/close the
Power Liftgate. If the button is pressed while the liftgate is being power closed, the
liftgate will reverse to the full open position.
• Also, the power liftgate may be closed by pressing the Liftgate switch located on
the left rear trim, near the liftgate opening. Pressing once will close the liftgate
only. This button cannot be used to open the liftgate.
Panic Alarm
• Press the PANIC button once to turn the panic alarm on.
• Wait approximately three seconds and press the button a second time to turn the
panic alarm off.
Express Window Feature
• To remotely lower both front door windows at the same time, press and release the
UNLOCK button and then immediately press and hold the UNLOCK button until
the windows lower to the level desired or until they lower completely.
Emergency Key
• Should the battery in the vehicle or the Key Fob transmitter go dead, there is an
emergency key located in the Key Fob that can be used for locking and unlocking
the doors. To remove the emergency key, slide the button at the top of the Key Fob
sideways with your thumb and then pull the key out with your other hand.
NOTE:
• This device complies with part 15 of the FCC rules and RSS 210 of Industry Canada.
Operation is subject to the following conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that
may cause undesired operation.
• Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
GETTING STARTED
8

WARNING!
• Persons who are unable to feel pain to the skin because of advanced age,
chronic illness, diabetes, spinal cord injury, medication, alcohol use,
exhaustion or other physical conditions must exercise care when using the
seat heater. It may cause burns even at low temperatures, especially if used
for long periods of time.
• Do not place anything on the seat that insulates against heat, such as a
blanket or cushion. This may cause the seat heater to overheat. Sitting in a
seat that has been overheated could cause serious burns due to the increased
surface temperature of the seat.
HEATED STEERING WHEEL
• The steering wheel contains a heating
element that heats the steering wheel
to one temperature setting.
• The heated steering wheel switch is
located on the center instrument panel
below the climate controls.
• Press the switch once to turn the
heating element On. Press the switch a
second time to turn the heating
element Off.
• Once the heated steering wheel has been turned on, it will operate for
approximately 58 to 70 minutes before automatically shutting off. The heated
steering wheel can shut off early or may not turn on when the steering wheel is
already warm.
TILT/TELESCOPING STEERING COLUMN
Manual - Tilt/Telescoping Steering Column
• The tilt/telescoping control handle is
located below the steering wheel at the
end of the steering column.
• Push the handle down to unlock the
steering column.
• To tilt the steering column, move the
steering wheel upward or downward as
desired. To lengthen or shorten the
steering column, pull the steering
wheel outward or push it inward as
desired.
• Pull up on the handle to lock the column firmly in place.
GETTING STARTED
22

WARNING!(Continued)
• When driving in fog, heavy rain, heavy snow, sleet, heavy traffic, and complex
driving situations (i.e., in highway construction zones).
• When entering a turn lane or highway off ramp; when driving on roads that
are winding, icy, snow-covered, slippery, or have steep uphill or downhill
slopes; and when towing a trailer.
• When circumstances do not allow safe driving at a constant speed.
• Failure to follow these warnings can result in a collision.
• Forward Collision Warning (FCW) is not intended to avoid a collision on its
own. The driver has the responsibility to avoid a collision by controlling the
vehicle via braking and steering. Failure to follow this warning could lead to
serious injury or death.
ELECTRONIC RANGE SELECTION (ERS)
• Electronic Range Select (ERS) allows
you to limit the highest available
transmission gear, and can be
activated during any driving condition.
When towing a trailer, using ERS shift
control will help you maximize both
performance and engine braking.
• To switch from DRIVE mode to ERS mode, tap the shift lever to the left (-) once.
The instrument cluster will display the current gear (the transmission may
downshift), and the transmission will not upshift beyond that gear. Tapping the
shift lever to the left (-) or right (+) will decrease or increase the top available gear.
To disable ERS, simply hold the shift lever to the right (+) until “D” is again
displayed in the instrument cluster.
• Switching between ERS and DRIVE mode can be done at any vehicle speed.
• Refer to your Owner's Manual on the DVD for further details.
OPERATING YOUR VEHICLE
29

Uconnect™ VOICE COMMAND
• The Uconnect™ Voice Command system allows you to control your AM, FM radio,
satellite radio, disc player, HDD, Uconnect™ Phone, a memo recorder, and
supported portable media devices.
• When you press the Voice Command button
located on the radio faceplate
or steering wheel, you will hear a beep. The beep is your signal to give a command.
If you do not say a command within a few seconds, the system will present you
with a list of options. If you ever wish to interrupt the system while it lists options,
press the Voice Command button
, listen for the BEEP, and say your
command.
Voice Command for Text Messaging
• If equipped with Uconnect™ Voice Command, your Media Center 430N radio may
be able to play incoming SMS messages through the vehicle sound system.
• It also allows you to respond by selecting from various pre-defined phrases.
• Not all phones are compatible with this feature. Refer to the phone compatibility
list at www.dodge.com/uconnect. Connected mobile phones must be
bluetooth-compatible, and paired with your radio.
Changing The Volume
• Start a dialogue by pressing the Voice Command button, then say a
command (for example, “tutorial”).
• Use the radio ON/OFF VOLUME rotary knob to adjust the volume to a comfortable
level while the Voice Command system is speaking. The volume setting for Voice
Command is different than the audio system.
• For vehicles equipped with Video Entertainment System (VES)™, refer to the
Uconnect™ Voice Command section of the Uconnect™ User's Manual on the DVD
for further details.
• For vehicles not equipped with VES™, refer to your vehicle Owner's Manual on the
DVD for Uconnect™ Voice Command information.
NOTE:To access the tutorial, press the Voice Command button
. After the
BEEP, say “tutorial”. Press any hard-key/button or touch the display (Touch-Screen
radio) to cancel the tutorial.
WARNING!
Any voice commanded system should be used only in safe driving conditions
following local laws and phone use. All attention should be kept on the roadway
ahead. Failure to do so may result in a collision causing you and others to be
severely injured or killed.
ELECTRONICS
49

Bluetooth®Streaming Audio (Media Center 430/430N/230/130 only)
• If equipped with Uconnect™ Voice Command, your bluetooth-equipped iPod®
devices, cellphones or other media players, may also be able to stream music to
your vehicle's speakers. Your connected device must be bluetooth-compatible, and
paired with your Media Center radio (see Uconnect™ Phone for pairing
instructions). Press the AUX button on the radio faceplate until "BT" is displayed
on the radio screen.
WARNING!
Do not plug in or remove the iPod®or external device while driving. Failure to
follow this warning could result in a collision.
VIDEO ENTERTAINMENT SYSTEM (VES)™
System Operation
• The screen is located on the headliner
behind the front seat. To lower the
screen, press the release button
located in the rear of the overhead
console.
• The system may be controlled by the
front seat occupants using the
touch-screen radio, or by the rear seat
occupants using the remote control.
• The video screen displays information in a split-screen format. The left side of the
screen is referred to as Channel 1 and the right side of the screen is referred to as
Channel 2. All modes except video modes are displayed in a split-screen format.
• To use the headphones, press the power button located on the right ear cup. Select
the channel on the headphones (1 or 2) that corresponds to the channel selected
on the VES™ screen.
Operation Of The Touch-Screen Radio
• To view a DVD video, press the OPEN/CLOSE or LOAD hard-key and insert the disc.
Playback will begin automatically after the DVD is recognized by the disc drive. If
playback does not begin automatically, follow these steps:
• Press the MENU hard-key, then touch the Rear VES™ soft-key. If a chapter list
appears on the right side of the screen touch the HIDE LIST soft-key to display
the Rear VES™ Control screen.
• Touch the 1 soft-key to select an audio channel, then touch the DISC soft-key in
the MEDIA column.
ELECTRONICS
51

24-HOUR TOWING ASSISTANCE
• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license plate number.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival.
If you feel you are in an “unsafe situation”, please let us know. With your consent,
we will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly, when cold
and inflated to the inflation pressure recommended by the vehicle manufacturer on
the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire inflation
pressure label, you should determine the proper tire inflation pressure for those
tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure
Monitoring System (TPMS) that illuminates a low tire pressure telltale when one or
more of your tires is significantly under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving on a significantly
under-inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
•IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR
PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD
OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR. NOTE: AFTER
INFLATION, THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE
FLASHING LIGHT WILL TURN OFF.
• Please note that the TPMS is not a substitute for proper tire maintenance, and it is
the driver’s responsibility to maintain correct tire pressure, even if under-inflation
has not reached the level to trigger illumination of the TPMS low tire pressure
telltale.
• Your vehicle has also been equipped with a TPMS malfunction indicator to indicate
when the system is not operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the system detects a
malfunction, the telltale will flash for approximately one minute and then remain
continuously illuminated. This sequence will continue each time the vehicle is
restarted as long as the malfunction exists.
WHAT TO DO IN EMERGENCIES
64

FUSES
Integrated Power Module (fuses)
The integrated power module is located on the right side of the engine compartment.
This center contains cartridge fuses and mini fuses. A description of each fuse and
component may be stamped on the inside cover, otherwise the cavity number of each
fuse is stamped on the inside cover that corresponds to the following chart.
MAINTAINING YOUR VEHICLE
87