2011 DODGE DURANGO tow

WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. If the engine is running, press the START/STOP
button to turn it off. Do not start the engine.
2. Firmly set the parking brake.
3. Remove the rubber liner from the cupholder (located
next to the shifter on the center console).
4. Using a screwdriver or similar tool, carefully remove
the shift lever override access cover, located on the
bottom of the cupholder.
468 WHAT TO DO IN EMERGENCIES

5. Press and maintain firm pressure on the brake pedal.
6. Using the screwdriver or similar tool, reach into the
opening and press and hold the shift lever override
down.7. Move the shift lever into the NEUTRAL position.
8. The vehicle may then be started in NEUTRAL.
9. Reinstall the shift lever override access cover and
rubber liner.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service. If the trans-
mission and drivetrain are operable, disabled vehicles
may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.
Shift Lever Override Access Cover6
WHAT TO DO IN EMERGENCIES 469

Towing Condition Wheels OFFthe GroundRWD MODELS AWD MODELS
Flat Tow NONE If transmission is operable:
•Trans in
NEUTRAL
•30 mphmax(48 km/h)
•15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•Trans in
PARK
•T/case in NEUTRAL
•To w i nforward direction
Wheel Lift or Dolly Tow Front
NO
Rear OK NO
Flatbed ALLBEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for the purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws applying to
vehicles under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the vehicle’s battery is discharged refer to “Shift Lever
Override” in “What To Do In Emergencies” for instruc-
tions on shifting the automatic transmission out of the
PARK position for towing.
470 WHAT TO DO IN EMERGENCIES

CAUTION!
•Do not attempt to use sling type equipment when
towing. When securing the vehicle to a flat bed
truck, do not attach to front or rear suspension
components. Damage to your vehicle may result
from improper towing.
•If the vehicle being towed requires steering, the
ignition must be in the ON/RUN or ACC position,
not in the LOCK position.
Towing Without The Ignition Key Fob
Special care must be taken when the vehicle is towed
with the ignition in the LOCK position. The only ap-
proved method of towing without the ignition key is
with a flatbed truck. Proper towing equipment is neces-
sary to prevent damage to the vehicle.
Rear-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, the vehicle may be towed (with rear
wheels on the ground) with the transmission in NEU-
TRAL. Speed must not exceed 30 mph (48 km/h) and the
distance must not exceed 15 miles (24 km).
CAUTION!
Towing faster than 30 mph (48 km/h) or farther than
15 miles (24 km) with rear wheels on the ground can
cause severe damage to the transmission. Such dam-
age is not covered by the New Vehicle Limited
Warranty.6
WHAT TO DO IN EMERGENCIES 471

If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than
15 miles (24 km), tow with the rear wheelsOFFthe
ground. Acceptable methods are to tow the vehicle on a
flatbed, or with the rear wheels raised using a wheel lift
or towing dolly.
All-Wheel Drive Vehicles
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle raised and
the opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer
case is operable, the vehicles with a two-speed transfer
case may be towed (in the forward direction, with ALL
wheels on the ground), IFthe transfer case is in NEU-
TRAL and the transmission is in PARK. Refer to “Recre-
ational Towing” in “Starting and Operating” for further
information. Vehicles equipped with a single-speed transfer case have
no NEUTRAL position, and therefore must be towed will
all four wheels OFF the ground.
CAUTION!
•Front or rear wheel lifts should not be used.
Internal damage to the transmission or transfer
case will occur if a front or rear wheel lift is used
when towing.
•Failure to follow these towing methods could
result in damage to the transmission and/or trans-
fer case. Such damage is not covered by the New
Vehicle Limited Warranty.
472 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light” (MIL). It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and drivability. The
vehicle must be serviced before any emissions
tests can be performed.
•If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines
that the fuel filler cap is loose, improperly
installed, or damaged, a loose gascap indicator
will display in the EVIC telltale display area.
Refer to “Electronic Vehicle Information Center (EVIC)”
in “Understanding Your Instrument Panel” for further
information. Tighten the fuel filler cap properly and press
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MAINTAINING YOUR VEHICLE 477

The fluid reservoir for the windshield washers and the
rear window washer is shared. The fluid reservoir is
located in the engine compartment, be sure to check the
fluid level at regular intervals. Fill the reservoir with
windshield washer solvent only (not radiator antifreeze).
When refilling the washer fluid reservoir, take some
washer fluid and apply it to a cloth or towel and wipe
clean the wiper blades, this will help blade performance.
To prevent freeze-up of your windshield washer system
in cold weather, select a solution or mixture that meets or
exceeds the temperature range of your climate. This
rating information can be found on most washer fluid
containers.WARNING!
Commercially available windshield washer solvents
are flammable. They could ignite and burn you. Care
must be exercised when filling or working around
the washer solution.
Exhaust System
The best protection against carbon monoxide entry into
the vehicle body is a properly maintained engine exhaust
system.
If you notice a change in the sound of the exhaust system;
or if the exhaust fumes can be detected inside the vehicle;
or when the underside or rear of the vehicle is damaged;
have an authorized technician inspect the complete ex-
haust system and adjacent body areas for broken, dam-
aged, deteriorated, or mispositioned parts. Open seams
or loose connections could permit exhaust fumes to seep
7
MAINTAINING YOUR VEHICLE 491

Under normal operating conditions, the catalytic con-
verter will not require maintenance. However, it is im-
portant to keep the engine properly tuned to assure
proper catalyst operation and prevent possible catalyst
damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being assessed
against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer’s specifica-
tions, should be obtained immediately. To minimize the possibility of catalytic converter dam-
age:
•Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
•Do not try to start the engine by pushing or towing the
vehicle.
•Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
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MAINTAINING YOUR VEHICLE 493