
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 461

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
462 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9
IF YOU NEED CONSUMER ASSISTANCE 463

ConnectorUCI .............................. 228
Universal Consumer Interface (UCI) ....... 228
Conserving Fuel ........................ 193
Console .............................. 167
Console, Floor .......................... 167
Console, Overhead ....................... 152
Contract, Service ........................ 459
Coolant Pressure Cap (Radiator Cap) .......... 405
Cooling System ......................... 402
Adding Coolant (Antifreeze) ............. 404
Coolant Capacity ..................... 433
Coolant Level .................... 402,405
Disposal of Used Coolant ............... 405
Drain, Flush, and Refill ................ 403
Inspection .......................... 405
Points to Remember .................. 406
Pressure Cap ........................ 405 Radiator Cap
....................... 405
Selection of Coolant (Antifreeze) ....403,433,434
Corrosion Protection ..................... 412
Cruise Light ........................... 176
Cupholders ......................... 166,418
Customer Assistance ..................... 457
Data Recorder, Event ...................... 69
Daytime Brightness, Interior Lights ........... 145
Daytime Running Lights ................... 141
Dealer Service .......................... 388
Deck Lid, Emergency Release ................ 41
Deck Lid, Power Release ................... 40
Defroster, Rear Window ................... 169
Defroster, Windshield ................... 82,242
Delay (Intermittent) Wipers ................. 146
Diagnostic System, Onboard ................ 386
Dimmer Switch, Headlight ................. 144
10
INDEX 469

Courtesy/Reading................. 144,152
Cruise ............................ 176
Daytime Running .................... 141
Dimmer Switch, Headlight ...........143,144
Electronic Stability Program (ESP) Indicator . . 290
Electronic Throttle Control Warning ....... 177
Engine Temperature Warning ............ 179
Exterior ............................ 84
Fog ............................ 142,181
Hazard Warning Flasher ............... 349
Headlight Switch ..................... 139
Headlights ...................... 139,427
Headlights On Reminder ............... 142
Headlights On With Wipers ..........140,148
High Beam ...................... 144,180
High Beam Indicator .................. 180
High Beam/Low Beam Select ............ 144
Illuminated Entry ..................... 20
Instrument Cluster ................. 139,176Intensity Control
..................... 145
Interior ......................... 145,152
License ............................ 432
Lights On Reminder .................. 142
Low Fuel .......................... 187
Malfunction Indicator (Check Engine) ...... 187
Map Reading ..................... 144,152
Oil Pressure ........................ 180
Parade Mode (Daytime Brightness) ........ 145
Passing ............................ 144
Reading ........................ 144,152
Seat Belt Reminder ................... 180
Security Alarm (Theft Alarm) ............ 185
Service ......................... 426,427
Service Engine Soon
(Malfunction Indicator) ................ 187
Theft Alarm (Security Alarm) ............ 185
Tire Pressure Monitoring (TPMS) .......185,312
Traction Control ..................... 290
476 INDEX

Turn Signal.................... 84,143,178
Vanity Mirror ........................ 92
Voltage ............................ 176
Warning (Instrument Cluster Description) . . . 176
Loading Vehicle ...................... 332,334
Capacities .......................... 334
Tires .............................. 296
Locks ................................. 30
Auto Unlock ......................... 33
Automatic Door ...................... 32
Door .............................. 30
Power Door ......................... 31
Low Tire Pressure System .................. 312
Lower Anchors and Tether for
CHildren (LATCH) ..................... 73,75
Lubrication, Body ....................... 397
Maintenance Free Battery .................. 394
Maintenance Procedures ................... 389 Maintenance Schedule
.................... 438
Maintenance, General ..................... 389
Maintenance, Sunroof ..................... 162
Malfunction Indicator Light (Check Engine) . . 187,387
Manual Transmission ...............260,410,412
Fluid Level Check ................. 410,412
Manual, Service ......................... 461
Map/Reading Lights .................. 144,152
Master Cylinder (Brakes) .................. 408
Methanol ............................. 322
Mini-Trip Computer ...................... 193
Mirrors ................................ 89
Automatic Dimming ................... 90
Electric Powered ...................... 91
Electric Remote ....................... 91
Exterior Folding ...................... 91
Heated ............................. 92
Outside ............................ 90
Vanity ............................. 92
10
INDEX 477

Seat Belts.......................... 42,45,81
And Pregnant Women .................. 55
Child Restraint ................. 70,71,72,77
Extender ........................... 55
Front Seat ......................... 45,46
Inspection .......................... 81
Operating Instructions .................. 46
Pretensioners ........................ 53
Rear Seat ........................... 45
Reminder .......................... 180
Untwisting Procedure .................. 50
Seats ................................. 128
Adjustment ......................... 128
Head Restraints ...................... 133
Heated ............................ 131
Height Adjustment ................... 128
Power ............................ 128
Rear Folding ........................ 136
Seatback Release ..................... 136 Tilting
............................ 128
Security Alarm (Theft Alarm) ................ 18
Selection of Coolant (Antifreeze) ..........403,434
Selection of Oil ......................... 391
Sentry Key (Immobilizer) ................... 16
Sentry Key Programming ................... 17
Sentry Key Replacement ................... 17
Service Assistance ....................... 457
Service Contract ......................... 459
Service Engine Soon Light
(Malfunction Indicator) .................... 187
Service Manuals ........................ 461
Setting the Clock ..................... 205,214
Settings, Personal ........................ 199
Shift Indicator Light ...................... 263
Shift Lever Override ...................... 375
Shifting ............................... 264
Automatic Transmission .............264,268
Shoulder Belts ........................... 45
10
INDEX 481

Rotation........................... 311
Safety .......................... 291,300
Sizes ............................. 292
Snow Tires ......................... 310
Spare Tire .......................... 361
Spinning ........................... 306
Trailer Towing ....................... 341
Tread Wear Indicators ................. 306
To Open Hood .......................... 138
Tongue Weight/Trailer Weight .............. 338
Towing ............................... 334
24-Hour Towing Assistance ............. 107
Disabled Vehicle ..................... 376
Guide ............................. 338
Recreational ........................ 346
Weight ............................ 338
Towing Assistance ....................... 107
Traction Control ......................... 285 Trailer Towing
.......................... 334
Cooling System Tips .................. 345
Hitches ............................ 337
Minimum Requirements ................ 339
Tips .............................. 344
Trailer and Tongue Weight .............. 338
Wiring ............................ 343
Trailer Towing Guide ..................... 338
Trailer Weight .......................... 338
Transfer Case Fluid ............................. 435
Transmission ........................... 410
Automatic .................... 264,268,410
Fluid ............................. 435
Manual ........................... 260
Shifting ........................... 264
Transmitter Battery Service
(Remote Keyless Entry) .................... 26
484 INDEX