272
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Certain traffi c jams alongthe route are not indicatedin real time.
On starting, it is several minutes before the system begins to receive the
traffi c information. Wait until the tra
ffi c information is being received correctly (display of the traffi c information icons
on the map).
Th
e fi lters are too restrictive. Modify the "Geographic fi lter" settings.
In certain countries, onl
y major routes (motorways...) are listed for the
traffi c information. This phenomenon is normal. The system is
dependent on the traffi c information available.
Th
e altitude is not
displayed.
On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 4 satellites correctly.Wait until the s
ystem has started up completely.
Check that there is a GPS coverage of at least
4 satellites (long press on the SETUP button,
then select "GPS coverage").
Dependin
g on the geographical environment (tunnel...) or the weather,
the conditions of reception of the GPS signal may vary.
This phenomenon is normal. The system
is dependent on the GPS signal receptionconditions.
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function ma
y be switched off or the telephone
may not be visible. - Check that
your telephone's Bluetooth
function is switched on.
-
Check in the telephone settings that it is "visible to all".
The Bluetooth telephone is not compatible with the s
ystem. A list of compatible Bluetooth mobile telephones
is available from the dealer network.
Th
e volume of the
telephone connected in Bluetooth mode isinaudible. The volume depends both on the s
ystem and on the telephone. Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
The ambient noise level has an infl uence on the qualit
y of telephonecommunication.Reduce the ambient noise level
(close the
windows, reduce the booster fan speed, slow
down, ...).
273
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
Some contacts are
duplicated in the list. The options for synchronizing contacts are synchronizing the contactson the SIM card, the contacts on the telephone, or both . When both synchronizations are selected, some contacts may be duplicated.
Select "Display SIM card contacts" or "Display
telephone contacts".
Contacts are not shown in
alphabetical order. Some telephones offer display options. Depending on the settingschosen, contacts can be transferred in a specifi c order.Modify the display setting in the telephone
directory.
The s
ystem does not receiveSMS text messages. The Bluetooth mode does not permit sending SMS text messages to the system.
The
CD is ejected
automatically or is notplayed by the player. The CD is inserted upside down, is unpla
yable, does not contain any
audio data or contains an audio format which the player cannot play.
Le
CD has been recorded in a format that is not compatible with
the player.
The
CD is protected by an anti-pirating protection system which is not
recognised by the audio system.- Check that the CD is inserted in the pla
yer
the right way up.
-
Check the condition of the CD: the CD cannot be played if it is too damaged.
-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.
- The audio s
ystem's CD player does not play
DVDs.
- Some recorded CDs will not be pla
yed by
the audio system because they are not of
the correct quality.
There is a long waiting periodfollowing the insertion of a CD or connection of a USBmemory stick. When a new medium is inserted, the s
ystem reads a certain amount of
data (directory, title, artist, etc.). This may take from a few seconds to a
few minutes.This phenomenon is normal.
The CD pla
yer sound ispoor. The CD used is scratched or of poor qualit
y.Insert good quality CDs and store them in suitable conditions.
The audio equipment settin
gs (bass, treble, ambiences) are unsuitable.Set the treble or bass level to 0, without
selecting an ambience.
275
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
In changing the setting of treble and bass the equalizer setting is deselected.
The selection of an equalizer setting imposes the balance settings.
Modif
ying one without the other is not possible. Modify the balance or equalizer settings toobtain the desired musical ambience.
In changing the equalizer
setting, treble and bass return to zero.
When chan
ging the balance
settings, the distribution
setting is deselected.
The selection of a distribution setting imposes the balance settings.
Modi
fying one without the other is not possible. Modify the balance or distribution settings to obtain the desired musical ambience.
When changing an
distribution setting,
the balance setting isdeselected.
Th
ere is a difference in
sound quality between the different audio sources (radio, CD...). For optimum sound qualit
y, the audio settings for Volume, Bass, Treble, Equalizer and Loudness can be adapted to the different sound sources,
which may result in audible differences when changing source (radio, CD...).
Check that the audio settings for (Volume, Bass,
Treble, Equalizer, Loudness) are adapted to
the sources listened to. It is advisable to set the
AUDIO functions (Bass, Treble, Fr-Re balance, Le-Ri balance) to the middle position, select the"None", musical ambience and set the loudnesscorrection to the "Active" position in CD mode or
to the "Inactive" position in radio mode.
With the en
gine off, the
system switches off after a few minutes of use. When the en
gine is switched off, the system's operating time depends on
the battery charge.
The switch-off is normal: the s
ystem switches to economy mode andswitches off to prevent discharging of the vehicle's battery. Start the vehicle's en
gine to increase the battery charge.
276
QUESTIONANSWERSOLUTION
Playback of my USB memory stick starts only
after a very long wait(around 2 to 3 minutes).
Some fi les supplied with the memory stick may greatly slow down access
to reading the memory stick (multiplication by 10 of the catalogue time). Delete the
fi les supplied with the memory stick and limit the number of sub-folders in the fi lestructure on the memory stick.
When I connect m
y iPhone
as telephone and to the
USB port at the same time, I am unable to play themusic fi les. When the iPhone connects automaticall
y as a telephone, it is possible
that it connects streaming and telephone functions simultaneously. Thestreaming function takes the place of the USB function which is then not useable.Two possible solutions
(depending on the
iPhone):
-
disconnect then reconnect the USB connection (the USB function then takes the
place of the streaming function),
-
go to the "Bluetooth functions"\"List of the
paired peripherals" menu, disconnect the
iPh
one then reconnect it in "Hands-free
mode" only.
FREQUENTLY ASKED QUESTIONS
290
04
1
2
1
2
3
4
5
STREAMING - PLAYING AUDIO FILES
VIA BLUETOOTH
Depending on the compatibility of the phone
Connect the telephone: see the "USING THE
TELEPHONE" section.
Streaming allows music fi les on a telephone to be heard via the
vehicle's speakers.
The telephone must support the appropriate bluetooth pro
fi les (Profi les A2DP/AV RCP).
Activate the streaming source by pressing SOURCE.Control of playback is via the audio system. Thecontextual information can be displayed on the screen.
In certain cases, pla
ying of the audio fi les must be initiated from
the telephone.
The audio quality depends on the quality o
f the transmission from
the telephone.
PLAY MODE
The play modes available are:
- Normal: the tracks are pla
yed in order, depending on theclassifi cation of the selected fi les.
- Random: the tracks in an album or
folder are played in arandom order.
- Random all: all o
f the tracks saved in the media ar played in random order.
- Repeat: the tracks pla
yed are only those from the currentalbum or folder.
Press OKfor access to the contextualmenu.
or
Pr
ess MENU.
Select "Multimedia" and confi rm.
Select "Media parameters
" and confi rm.
Select "Read mode
" and confi rm.
Select the desired play mode and confi rm OKto save the modifi cations.
297
1
2a2c
2b
05TELEPHONE
During a call, press OK
to display the contextual menu.
Han
g up
In the contextual menu:
-
select "Telephone mode" to
transfer the call to the telephone.
-
deselect " Telephone mode
" totransfer the call to the vehicle. In th
e contextual menu:
-
select " Micro OFF
" to switch off themicrophone.
-
deselect " Micro OFF" to switch the
microphone on.
In certain cases, the combined mode has to activated
from the
telephone.
If the contact has been cut off, when
you reconnect on returning to
the vehicle, the Bluetooth connection will be restored automatically (depending on the compatibility of the telephone).
MANAGING CALLS
A long press on SOURCE
or TEL
also ends the call.
In the contextual menu, select "Hang up"to end the call.
Secret - Mute
(so that the caller cannot hear)
Combined mode
(to leave the vehicle without ending the call)
303
08TRIP COMPUTER
Each press of the button, located at the end of the
wiper stalk, displays the different trip computer
information in succession, depending on the screen.
- th
e "vehicle
" tab with:
●
the ran
ge, the current fuel consumption and
the distance remaining to the destination or the Stop & Start time counter,
- the "1" tab
(trip 1) with:
●
the avera
ge speed, the average consumptionand the distance travelled calculated over trip " 1
",
- the "2" tab
(trip 2) with the same information for a
second trip.
Z
ero reset
When the required trip is displa
yed, press the control
for more than two seconds.
Range:displays the distance which can travelled with the remaining fuel
detected in the tank, based on the average fuel consumption over the last few miles (kilometres).
This displa
yed value may vary signifi cantly following a change in the
vehicle speed or the relief of the route.
When the ran
ge falls below 20 miles (30 km), dashes are displayed.After fi lling with at least 5 litres of fuel, the range is recalculated and is
displayed when it exceeds 60 miles (100 km).
If, whilst driving, dashes are displayed continuously in place of the digits, contact a CITROËN dealer. ,g,
A FEW DEFINITIONS
Current fuel consumption:
only calculated and displayed above 20 mph (30 km/h).
Average fuel consumption:
this is the average fuel consumption since
the last trip computer zero reset.
Distance travelled:calculated since the last trip computer zero reset.
Distance remaining to the destination: calculated with reference to
the fi nal destination, entered by the user. If guidance is activated, the navigation system calculates it as a current value.
Avera
ge speed: this is the average speed calculated since the last tripcomputer zero reset (ignition on).
Sto
p & Start time counter
(minutes/seconds or hours/minutes)
I
f your vehicle is fi tted with Stop & Start, a time counter calculates the
time spent in STOP mode during a journey.
It resets to zero ever
y time the ignition is switched on with the key.
308
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
The quality of reception of the radio stationlistened to graduallydeteriorates or the storedstations do not function (no sound, 87.5 MHz is
displayed...).The vehicle is too
far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling. Activate the RD
S function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block
reception, including in RDS mode. This phenomenon is normal and does not indicatea failure of the audio equipment.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
Th
e traffi c announcement (TA) is displayed. I do not receive any traffi cinformation.Th
e radio station does not broadcast traffi c information. Tune to a radio station which broadcasts traffi c
information.
The stored stations arenot found (no sound,87.5 MHz is displayed...). An incorrect waveband is selected.Press the BAND AST button to return to the
waveband (AM, FM1, FM2, DAB * ) on which thestations are stored.
* Digital Audio Broadcasting.