2011 CHRYSLER TOWN AND COUNTRY service

WARNING!(Continued)
• Do not get under the vehicle when it is on a jack.
• Only use the jack in the positions indicated and for lifting this vehicle during a tirechange.
• If working on or near a roadway, be extremely careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely stowed, spares must be stowed with the valve stem facing the ground.
• Getting under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body under a vehicle that is
on a jack. If you need to get under a raised vehicle, take it to a service center where it can
be raised on a lift.
• Raising the vehicle higher than necessary can make the vehicle less stable. It could slip off the jack and hurt someone near it. Raise the vehicle only enough to remove the tire.
• To avoid the risk of forcing the vehicle off the jack, do not tighten the lug nuts fully until the vehicle has been lowered.
• A loose tire or jack thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Always stow the jack parts and the spare tire in the places
provided. Have the deflated (flat) tire repaired or replaced immediately.
• A loose compact spare tire/cover assembly, thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Alway s stow the compact spare tire with
the cover assembly in the place provided.
• Verify that both retainer tabs of the wheel spacer have been properly extended through the center of the wheel and spare tire/cover assembly. Failure to properly engage both
retainer tabs could result in loss of the spare tire and cover assembly, which will cause
vehicle damage and may cause loss of vehicle control.
• To avoid the risk of forcing the vehicle off the jack, do not tighten the lug nuts fully until the vehicle is lowered to the ground.
JUMP-STARTING
• If your vehicle has a discharged battery it canbe jump-started using a set of jumper cables
and a battery in another vehicle or by using a
portable battery booster pack.
• Jump-starting can be dangerous if done improperly so please follow the procedures in
this section carefully.
NOTE: When using a portable battery
booster pack follow the manufacturer’s
operating instructions and precautions.
WHAT TO DO IN EMERGENCIES
70

Maintenance Record
Odometer Date Signature, Authorized Service Center
8,000 Miles
(13,000 km) or
6 Months
16,000 Miles
(26,000 km) or
12 Months
24,000 Miles
(39,000 km) or
18 Months
32,000 Miles
(52,000 km) or
24 Months
40,000 Miles
(65,000 km) or
30 Months
48,000 Miles
(78,000 km) or
36 Months
56,000 Miles
(91,000 km) or
42 Months
64,000 Miles
(104,000 km)
or 48 Months
72,000 Miles
(117,000 km) or
54 Months
80,000 Miles
(130,000 km)
or 60 Months
88,000 Miles
(143,000 km) or
66 Months
96,000 Miles
(156,000 km)
or 72 Months
104,000 Miles
(169,000 km)
or 78 Months
MAINTAINING YOUR VEHICLE
81

WARNING!(Continued)
• Improperly inflated tires are dangerous and can cause collisions. Under-inflation is theleading cause of tire failure and may result in severe cracking, component separation, or
“blow out”. Over-inflation reduces a tire’s ability to cushion shock. Objects on the road
and chuck holes can cause damage that results in tire failure. Unequal tire pressures can
cause steering problems. You could lose control of your vehicle. Over-inflated or
under-inflated tires can affect vehicle handling and can fail suddenly, resulting in loss of
vehicle control.
WHEEL AND WHEEL TRIM CARE
• All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleanedregularly with a mild soap and water to prevent corrosion.
• To remove heavy soil and/or excessive brake dust, use MOPAR® Wheel Cleaner or equivalent or select a non-abrasive, non-acidic cleaner.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush, or metal polishes. Do not use oven
cleaner. These products may damage the wheel's protective finish. Avoid automatic car
washes that use acidic solutions or harsh brushes that may damage the wheel's protective
finish. Only MOPAR® Wheel Cleaner or equivalent is recommended.
EXTERIOR BULBS
LIGHT BULBS – Exterior Bulb Number
Backup Lamp 3157
Tail and Stop Lamp LED (Serviced at Authorized Dealer)
Center High-Mounted Stop Lamp LED (*)
Fog Lamp – If Equipped PSX24W
Park/Turn Signal LED (Serviced at Authorized Dealer)
Headlamp – (Low and High Beam Halogen) H13
License Lamp 168
* CHMSL is not serviceable. It is a LED lamp. To replace the LED, the entire CHMSL assembly
must be replaced. MAINTAINING YOUR VEHICLE
86

CHRYSLER GROUP LLC CUSTOMER
CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–800–247–9753
CHRYSLER CANADA INC. CUSTOMER
CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
ASSISTANCE FOR THE HEARING
IMPAIRED• To assist customers who have hearingdifficulties, the manufacturer has installed
special TDD (Telecommunication Devices
for the Deaf ) equipment at its customer
center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the
United States, can communicate with the
manufacturer by dialing 1–800–380–
CHRY. Canadian residents with hearing
difficulties that require assistance can use
the special needs relay service offered by
Bell Canada. For TTY teletypewriter users,
dial 711 and for Voice callers, dial
1–800–855–0511 to connect with a Bell
Relay Service operator.WARNING!
Engine exhaust, some of its constituents,
and certain vehicle components contain,
or emit, chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm. In
addition, certain fluids contained in
vehicles and certain products of
component wear contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
PUBLICATIONS ORDERING
•If you are the first registered retail owner
of your vehicle, you may obtain one free
printed copy of the Owner's Manual,
Warranty Booklet or Radio Manuals on
your DVD by calling 1–800–247–9753
(U.S.) or 1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional printed copies of
the Owner's Manual, Warranty Booklet or
Radio Manuals may be purchased by
visiting www.techauthority.com or by
calling 1–800–890–4038 (U.S.) or
1–800–387–1143 (Canada). Visa, Master
Card, American Express and Discover
orders are accepted. If you prefer mailing
your order, please call the above numbers
for an order form.
NOTE: A street address is required when
ordering manuals (no P.O. Boxes).
NOTE:
• The Owner's Manual and User Guide electronic files are also available on the
Chrysler, Jeep, Ram Truck and Dodge
websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select your
desired model year and vehicle from the drop
down lists.
CONSUMER ASSISTANCE
87

REPORTING SAFETY DEFECTS IN THE
50 UNITED STATES AND
WASHINGTON, D.C.• If you believe that your vehicle has adefect that could cause a collision or cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual problems
between you, your authorized dealer, and
the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at
1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write
to: Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov.In Canada
• If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately.
Canadian customers who wish to report a
safety defect to the Canadian government
should contact Transport Canada, Motor
Vehicle Defect Investigations and Recalls
at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
• French Canadian customers who wish to report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/securiteroutiere/
CONSUMER ASSISTANCE
88