2011 CHRYSLER TOWN AND COUNTRY tow

5. Using a small screwdriver or similar small, push and
hold the override release lever forward.
6. Move the shift lever into the NEUTRAL position.7. The vehicle may then be started in the NEUTRAL
position.
8. Reinstall the shift lever override access cover.
TOWING A DISABLED VEHICLE
Towing Condition
Wheels OFF the Ground ALL MODELS
Flat Tow NONEIf transmission is operable:
•Transmission inNEUTRAL
•25 mph (40 km/h)max speed
•15 miles (24 km)maxdistance
Wheel lift Rear
Front OK
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for the purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws applying to
vehicles under tow must be observed.6
WHAT TO DO IN EMERGENCIES 469

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
CAUTION!
•Do not use sling type equipment when towing.
Damage to the fascia will occur.
•When securing the vehicle to a flatbed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
•Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia and trans-
mission may result.
•If the vehicle being towed requires steering, the
ignition switch must be in the ON position, not
the LOCK or ACC positions.The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed. If flatbed
equipment is not available, and the transmission is
operable, the vehicle may be flat towed (with all four
wheels on the ground) under the following conditions:
•The shift lever must be in NEUTRAL.
•The towing distance to be traveled must not exceed
15 miles (24 km).
•The towing speed must not exceed 25 mph (40 km/h).
If the transmission is not operable, or the vehicle must
be towed faster than 25 mph (40 km/h) or farther than
15 miles (24 km), it must be towed with the front
wheels OFF the ground (using a flatbed truck, or wheel
lift equipment with the front wheels raised).
470 WHAT TO DO IN EMERGENCIES

CAUTION!
Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground can
cause severe damage to the transmission. Such dam-
age is not covered by the New Vehicle Limited
Warranty.
Without The Ignition Key
Special care must be taken when the vehicle is towed
with the ignition in the LOCK position. Flatbed towing is
the preferred towing method. However, if a flatbed
towing vehicle is not available, wheel lift towing equip-
ment may be used. Rear towing (with the front wheels onthe ground) is not allowed, as transmission damage will
occur. If rear towing is the only alternative, the front
wheels must be placed on a towing dolly. Proper towing
equipment is necessary to prevent damage to the vehicle.
CAUTION!
Failure to follow these towing methods can cause
severe transmission damage. Such damage is not
covered by the New Vehicle Limited Warranty.
6
WHAT TO DO IN EMERGENCIES 471

ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors
the performance of the emissions, engine, and automatic
transmission control systems. When these systems are
operating properly, your vehicle will provide excellent
performance and fuel economy, as well as engine emis-
sions well within current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Al-
though your vehicle will usually be drivable and not
need towing, see your authorized dealer for service as
soon as possible.CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability.
The vehicle must be serviced before any emissions
tests can be performed.
•If the MIL is flashing while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the fuel
filler cap is loose, improperly installed, or damaged, a
“gASCAP” message will display in the odometer or a
“CHECK GASCAP” message will be displayed in the
Electronic Vehicle Information Center (EVIC). Refer to
476 MAINTAINING YOUR VEHICLE

Under normal operating conditions, the catalytic con-
verter will not require maintenance. However, it is im-
portant to keep the engine properly tuned to assure
proper catalyst operation and prevent possible catalyst
damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being assessed
against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe
and abnormal catalyst overheating. If this occurs, stop
the vehicle, turn off the engine and allow it to cool.
Service, including a tune-up to manufacturer’s specifica-
tions, should be obtained immediately. To minimize the possibility of catalytic converter dam-
age:
•Do not shut off the engine or interrupt the ignition,
when the transmission is in gear and the vehicle is in
motion.
•Do not try to start the engine by pushing or towing the
vehicle.
•Do not idle the engine with any spark plug wires
disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough
idle or malfunctioning operating conditions.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
7
MAINTAINING YOUR VEHICLE 485

5. Remove the A/C air filter by pulling it straight out of
the housing.
6. Install the A/C air filter with the arrow on the filter
pointing toward the floor. When installing the filter
cover, make sure the retaining tabs fully engage the
cover.
CAUTION!
The A/C air filter is identified with an arrow to
indicate airflow direction through the filter. Failure
to properly install the filter will result in the need to
replace it more often.
7. Rotate the glove compartment door back into position.
Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, sliding doors and hood hinges, should be lubri-
cated periodically with a lithium-based grease, such as
MOPAR Spray White Lube or equivalent, to assure
quiet, easy operation and to protect against rust and
wear. Prior to the application of any lubricant, the parts
concerned should be wiped clean to remove dust and
grit; after lubricating excess oil and grease should be
removed. Particular attention should also be given to
A/C Air Filter Replacement
7
MAINTAINING YOUR VEHICLE 489

•If a lot of driving is done on gravel roads, consider
mud or stone shields behind each wheel.
•Use MOPARTouch Up Paint or equivalent on
scratches as soon as possible. Your authorized dealer
has touch up paint to match the color of your vehicle.
Wheel And Wheel Trim Care
•
All wheels and wheel trim, especially aluminum and
chrome plated wheels, should be cleaned regularly
with a mild soap and water to prevent corrosion.
•To remove heavy soil and/or excessive brake dust, use
MOPAR Wheel Cleaner or equivalent or select a
non-abrasive, non-acidic cleaner.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
or metal polishes. Do not use oven cleaner. These
products may damage the wheel’s protective finish.
Avoid automatic car washes that use acidic solutions
or harsh brushes that may damage the wheel’s pro-
tective finish. Only MOPAR Wheel Cleaner or
equivalent is recommended.
Stain Repel Fabric Cleaning Procedure –
If Equipped
Stain Repel seats may be cleaned in the following man-
ner:
•Remove as much of the stain as possible by blotting
with a clean, dry towel.
•Blot any remaining stain with a clean, damp towel.
7
MAINTAINING YOUR VEHICLE 503

•For tough stains, apply MOPARTotal Clean or
equivalent, or a mild soap solution to a clean, damp
cloth and remove the stain. Use a fresh, damp towel to
remove soap residue.
•For grease stains, apply MOPAR Multi-Purpose
Cleaner or a equivalent high quality cleaner to a clean,
damp cloth and remove the stain. Use a fresh, damp
towel to remove soap residue.
•Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Interior Care
Instrument Panel Surfaces
The instrument panel cover has a low glare surface,
which minimizes reflections in the windshield. Do not
use protectants or other products which may cause
undesirable reflections. Use soap and warm water to
restore the low glare surface. Cleaning Interior Trim
Interior trim should be cleaned starting with a damp
cloth, a damp cloth with MOPAR
Total Clean or equiva-
lent, then MOPAR Spot & Stain Remover or equivalent
if absolutely necessary. Do not use harsh cleaners or
Armor All. Use MOPAR Total Clean or equivalent to
clean vinyl upholstery
Cleaning Leather Upholstery
MOPAR Total Clean or equivalent is specifically recom-
mended for leather upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt
can act as an abrasive and damage the leather upholstery
and should be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft cloth
and MOPAR Total Clean or equivalent. Care should be
taken to avoid soaking your leather upholstery with any
liquid. Please do not use polishes, oils, cleaning fluids,
504 MAINTAINING YOUR VEHICLE