2011 CHRYSLER 300 service

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 507

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
508 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9
IF YOU NEED CONSUMER ASSISTANCE 509

ConnectorUCI .............................. 299
Universal Consumer Interface (UCI) ....... 299
Conserving Fuel ........................ 278
Console, Floor .......................... 246
Console, Overhead ....................... 221
Contract, Service ........................ 505
Coolant Pressure Cap (Radiator Cap) .......... 453
Cooling System ......................... 450
Adding Coolant (Antifreeze) ............. 452
Coolant Capacity ..................... 480
Coolant Level .................... 451,454
Disposal of Used Coolant ............... 454
Drain, Flush, and Refill ................ 451
Inspection .......................... 454
Points to Remember .................. 454
Pressure Cap ........................ 453
Radiator Cap ....................... 453
Selection of Coolant (Antifreeze) ....451,480,481 Corrosion Protection
..................... 461
Cruise Control (Speed Control) .............. 186
Cupholders ......................... 242,466
Customer Assistance ..................... 503
Data Recorder, Event ...................... 70
Daytime Brightness, Interior Lights ........... 173
Daytime Running Lights ................... 166
Dealer Service .......................... 435
Deck Lid, Emergency Release ................ 42
Deck Lid, Power Release ................... 41
Defroster, Rear Window ................... 250
Defroster, Windshield ................... 84,306
Delay (Intermittent) Wipers ................. 174
Diagnostic System, Onboard ................ 433
Dimmer Switch, Headlight ................. 169
Dipsticks Oil (Engine) ........................ 437
Disabled Vehicle Towing ................... 425
10
INDEX 515

Bulb Replacement................. 475,476
Daytime Running .................... 166
Dimmer Switch, Headlight ...........168,169
Electronic Stability Program
(ESP) Indicator ...................... 347
Exterior ............................ 86
Fog ............................ 167,259
Hazard Warning Flasher ............... 408
Headlight Switch ..................... 164
Headlights ...................... 164,476
Headlights On Reminder ............... 166
Headlights On With Wipers ..........165,175
High Beam ......................... 169
High Beam Indicator .................. 259
High Beam/Low Beam Select ............ 169
Illuminated Entry ..................... 20
Instrument Cluster ................... 164
Intensity Control ..................... 171
Interior ............................ 170 License
............................ 479
Lights On Reminder .................. 166
Low Fuel .......................... 273
Malfunction Indicator (Check Engine) ...... 262
Map Reading ....................... 169
Parade Mode (Daytime Brightness) ........ 173
Passing ............................ 169
Reading ........................ 169,222
Seat Belt Reminder ................... 267
Security Alarm (Theft Alarm) ............ 265
Service ......................... 475,476
Service Engine Soon
(Malfunction Indicator) ................ 262
SmartBeams ........................ 166
Theft Alarm (Security Alarm) ............ 265
Tire Pressure Monitoring (TPMS) .......261,370
Traction Control ..................... 347
Turn Signal ....................... 86,168
Vanity Mirror ........................ 98
522 INDEX

Warning (Instrument Cluster Description) . . . 259
Load Leveling System .................... 253
Loading Vehicle ...................... 391,393
Capacities .......................... 393
Tires .............................. 354
Locks ................................. 28
Auto Unlock ......................... 30
Automatic Door ...................... 30
Child Protection ...................... 32
Door .............................. 28
Power Door ......................... 29
Low Tire Pressure System .................. 370
Lower Anchors and Tether for
CHildren (LATCH) ..................... 74,76
Lubrication, Body ....................... 446
Maintenance Free Battery .................. 441
Maintenance Procedures ................... 436
Maintenance Schedule .................... 484 Maintenance, General
..................... 436
Malfunction Indicator Light (Check Engine) . . 262,433
Manual Transmission ..................... 460
Fluid Level Check .................... 460
Manual, Service ......................... 507
Master Cylinder (Brakes) .................. 456
Memory Feature (Memory Seat) ............. 158
Memory Seat ........................... 158
Memory Seats and Radio .................. 158
Methanol ............................. 381
Mini-Trip Computer ...................... 280
Mirrors ................................ 94
Automatic Dimming ................... 94
Electric Powered ...................... 96
Electric Remote ....................... 96
Exterior Folding ...................... 95
Heated ............................. 98
Outside ............................ 94
Vanity ............................. 98
10
INDEX 523

Seat Belts.......................... 43,46,84
Adjustable Upper Shoulder Anchorage ...... 51
And Pregnant Women .................. 56
Child Restraint ................. 71,72,73,79
Extender ........................... 56
Front Seat ......................... 46,47
Inspection .......................... 84
Operating Instructions .................. 47
Pretensioners ........................ 54
Rear Seat ........................... 46
Untwisting Procedure .................. 51
Seats ................................. 147
Adjustment ......................... 147
Easy Entry ......................... 161
Head Restraints ...................... 154
Heated ............................ 150
Height Adjustment ................... 147
Memory ........................... 158
Power ............................ 147 Rear Folding
........................ 157
Seatback Release ..................... 157
Tilting ............................ 147
Security Alarm (Theft Alarm) ................ 17
Selection of Coolant (Antifreeze) ..........451,481
Selection of Oil ......................... 438
Sentry Key (Immobilizer) ................... 15
Sentry Key Programming ................... 17
Sentry Key Replacement ................... 16
Service Assistance ....................... 503
Service Contract ......................... 505
Service Engine Soon Light
(Malfunction Indicator) .................... 262
Service Manuals ........................ 507
Setting the Clock ........................ 298
Shift Lever Override ...................... 424
Shifting ............................... 322
Automatic Transmission .............322,325
Shoulder Belt Upper Anchorage .............. 51
10
INDEX 527

Safety.......................... 348,358
Sizes ............................. 350
Snow Tires ......................... 368
Spare Tire .......................... 410
Spinning ........................... 364
Trailer Towing ....................... 400
Tread Wear Indicators ................. 365
To Open Hood .......................... 162
Tongue Weight/Trailer Weight .............. 397
Towing ............................... 393
Behind a Motorhome .................. 405
Disabled Vehicle ..................... 425
Guide ............................. 397
Recreational ........................ 405
Weight ............................ 397
Towing Vehicle Behind a Motorhome .......... 405
Traction Control ......................... 341
Trailer Towing .......................... 393
Cooling System Tips .................. 405 Hitches
............................ 396
Minimum Requirements ................ 399
Tips .............................. 404
Trailer and Tongue Weight .............. 397
Wiring ............................ 402
Trailer Towing Guide ..................... 397
Trailer Weight .......................... 397
Transfer Case ........................... 460
Fluid .......................... 460,482
Maintenance ........................ 460
Transmission ........................... 458
Automatic .................... 322,325,458
Fluid ............................. 482
Range Indicator ...................... 326
Shifting ........................... 322
Transmitter Battery Service
(Remote Keyless Entry) .................... 23
Transmitter Programming
(Remote Keyless Entry) .................... 20
530 INDEX